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FA > Abbreviations & Terminolgy > Flashcards

Abbreviations & Terminolgy Flashcards

1
Q

AC

A

Abbreviation for “aircraft”

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2
Q

AAdvantage Program

A

The member loyalty (frequent flyer) program for American Airlines. Pronounced “Advantage”.

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3
Q

Aft

A

The rear/back portion of the airplane

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4
Q

Aircraft left

A

The left side of the aircraft when standing in the aisle looking forward towards the flightdeck.. May also be abbreviated as LHS (left hand side) or L.

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5
Q

Aircraft Right

A

The right side of the aircraft when standing in the aisle looking forward towards the flightdeck. May also be abbreviated RHS (right hand side) or R.

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6
Q

Aisle

A

The walkway through the center of the aircraft. Our aircraft have either one or two aisles.

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7
Q

APU

A

Auxiliary Power Unit. The APU provides ground power to the aircraft when the engines are not running. Primarily used at the gate

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8
Q

Bid, Bidding

A

The process of submitting a request. Flight Attendants bid for bases, schedules, and training. A bid indicates your preference and is then generally processed in seniority or- der, awarding you the top choice from what is available when your bid is processed.

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9
Q

Brief, Briefing

A

To convey information to others. For example, we brief passengers in exit rows regarding their responsibilities.

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10
Q

Bulkhead

A

A partition/wall used to divide the aircraft cabin and to separate galleys and lavatories from customers.

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11
Q

BC

A

Business class

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12
Q

CA

A

Captain. In command of the aircraft. Sits in the aircraft left seat.

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13
Q

Cabin

A

The aircraft interior, including customer seating area, luggage storage, galleys, and lavatories.

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14
Q

CC/SS

A

Coat Closet / Storage Space. Used on aircraft diagrams to designate different types of storage compartments.

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15
Q

Concierge Key

A

An exclusive program within our AAdvantage Program to recognize our top customers. It is by invitation only.

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16
Q

Compliance Check

A

Flight attendant verification that customers are adhering to safety requirements.

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17
Q

Deadhead, Deadheading, Deadheader, DHD

A

A crewmember traveling on company business as a passenger, usually assigned to a pas- senger seat. Deadheaders are not part of the working crew.

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18
Q

Departure Dependability Briefing / DDB

A

Preflight meeting between the lead Flight Attendant and the gate agent to exchange infor- mation regarding the flight and to ensure a smooth customer boarding process.

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19
Q

Doghouse

A

An enclosed storage area onboard the aircraft that is often used to store supplies and emergency equipment.

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20
Q

Exit Row Seating

A

Seats in which a customer can move directly to an exit without entering an aisle.

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21
Q

FA

A

Flight Attendant

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22
Q

FA Crew Base (or) Base

A

An operational city within the AA network assigned to FAs as a point of origin and termina- tion for all trips.

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23
Q

FAA

A

Federal Aviation Administration. A U.S. government agency that sets standards for air- craft and people working in the aviation field. Monitors the performance of air carriers.

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24
Q

FAR

A

Federal Aviation Regulations. Federal laws administered by the FAA which an air carrier must follow.

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25
Q

FAA Minimum Crew

A

The minimum number of FA crew members required by the FAA to board and operate a flight. In general, one FA is required per every 50 passenger seats.

26
Q

FC (or) F/C

A

First Class. Premium seating located near the front of the aircraft, just behind the flightdeck

27
Q

Flightdeck

A

The forward portion of the aircraft where the pilots sit when flying the aircraft. Passengers commonly call this area the “cockpit.”

28
Q

FO

A

First Officer. The 2nd in command of the aircraft after the captain. Sits in the aircraft right seat

29
Q

FSB

A

Fasten Seatbelt Sign. A sign that illuminates when passengers must fasten their seatbelts.

30
Q

FWD

A

Forward. The front portion of the aircraft.

31
Q

Galley

A

Area on the aircraft where food/beverage are stowed and prepared.

32
Q

IFE

A

Inflight Entertainment. An onboard entertainment system that provides audio and video for customers. The IFE system may also be used for customer information in some configurations

33
Q

IFM

A

Inflight Manual. The primary reference to company policies and procedures used by flight attendants. Each FA must have a current IFM accessible during all flight operations.

34
Q

Jetbridge

A

An extendable bridge that provides customers and crew protected access from the gate area to the aircraft.

35
Q

JS

A

Jumpseat. Retractable seat occupied by a crewmember for taxi, takeoff, landing and turbulence.

36
Q

Lavatory or Lav

A

Restroom facilities onboard an aircraft

37
Q

MC

A

Main Cabin. The aft portion of the aircraft and usually the largest cabin onboard.

38
Q

MOGT

A

Minimum On-Ground Time. The minimum time it takes for an arriving aircraft to deplane, be serviced, board, and depart. This minimum time is used when a prior flight has been delayed in an attempt to make up time during the turn.

39
Q

Narrowbody

A

An aircraft with a single aisle.

40
Q

Non-Rev

A

Non-Revenue. An employee using personal travel benefits at no charge or reduced fee. Includes commuting crewmembers flying space available and family.

41
Q

OE

A

Operating Experience. An FAA-required trip where you complete flight attendant duties on an actual flight with other current flight attendants.

42
Q

OHB

A

Overhead Bin. A location where passengers may stow carry-on luggage. In addition, some overhead bins contain emergency equipment.

43
Q

PA

A

Public Address. A PA is an announcement to the passengers onboard the aircraft.

44
Q

PED

A

Portable Electronic Device. A battery-powered device used by a customer onboard the aircraft. Examples include laptops, tablets, and phones.

45
Q

Pre-Departure Beverage

A

A beverage service that’s provided during customer boarding in premium seating areas.

46
Q

PSU

A

Passenger Service Unit. The area located directly above customers’ seats that contains the ventilation system, light controls, FA call button, and passenger information signs.

47
Q

Purser

A

The lead Flight Attendant on an International flight as well as domestic flights flown on widebody aircraft.

48
Q

Push-Back

A

When the aircraft is pushed backwards, away from the gate.

49
Q

Ramp

A

The paved area around the terminal, hangars, and other areas where aircraft are parked, loaded, and unloaded.

50
Q

Rampstand

A

Movable stairway positioned at the aircraft door to allow customers to board and deplane. Another option for accessing the aircraft versus a jetbridge.

51
Q

Runway

A

The roadway on which aircraft take off and land.

52
Q

Slide

A

An inflatable slide used to quickly evacuate passengers from an aircraft in an emergency situation. It is also referred to as an “evacuation slide.”

53
Q

SOP

A

Standard Operating Procedure. A set of step-by-step instructions compiled to help crew- members carry out complex routine operations. SOPs aim to achieve efficiency and uniformity while reducing miscommunication and errors.

54
Q

Stow

A

To put away.

55
Q

Sterile Flightdeck

A

A time period when no communication between the FA and flightdeck crew is permitted except in an emergency. It takes place during critical phases of flight, including pushback through takeoff until the aircraft reaches 10,000 feet as well as the landing phase of flight from descending through 10,000 feet until parked at the gate.

56
Q

Taxi

A

When the aircraft moves on the ground under its own power.

57
Q

Taxiway

A

The roadway that connects runways with ramps, hangars, and terminals.

58
Q

Through Flight

A

A single flight from origin to destination with one or more intermediate stops.

59
Q

TSA

A

Transportation Security Administration. A government agency with responsibility for safe- guarding the U.S. transportation system from security threats, including airlines.

60
Q

Turn

A

When an aircraft has arrived from a flight, the turn involves deplaning, servicing the air- craft, and boarding for the next flight. Flight attendants may note they are “working a turn” meaning leaving base to another city and then returning back to base.

61
Q

WBT

A

Web Based Training. A method used at American to allow employees to train outside of a traditional classroom setting. My also be referred to as online training or distance learn- ing.

62
Q

Widebody

A

An aircraft with two aisles.

FA (2 decks)

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