Abbreviations Flashcards
FMLA
Family Medical Leave Act - unpaid job protection for your own serious health condition, care of a family member or child bonding
STD
Short term disability - % of pay for being out of work and unable to perform the material functions of ones job duties. Typically short term disability has a max duration of 13, 26 or 52 weeks (max duration is plan specific); transitioning into LTD if needed.
LTD
Long term disability - % of pay for being out of work and unable to perform the material functions of ones job duties; typically after a waiting period of 60 or 180 days.
NYPFL
New York Paid Family Leave - State benefit allowing up to 12 weeks of pay benefits for child bonding, care of family member or military contingency leaves. NYPFL benefits are a weekly benefit of 67% of pre-disability earnings (up to a max of $1,068.36 in 2022)
NYDBL
New York Disability Benefit Law - State benefit allowing up to 26 weeks of pay up to $170 a week max benefit. NYDBL is for employee’s own serious health condition only.
NJTBD
New Jersey Temporary Disability Benefits Law - Non-Occupational short term disability plan funded through a tax supported state fund
PFML
Paid Family Medical Leave - CT, MA, WA state leave for ones own serious health condition, care of family member or child bonding. Leave options/qualifying reasons vary by state as well as qualifying family members.
TAM
Total Absence Management - Unified approach to tracking and managing planned and unplanned absences. TAM is an internal term and should not be used with callers. Sample leave types include: military leave, jury duty, bereavement leave, personal leave, educational leave, parental leave and more
EE
Employee
ER
Employer
LDW
Last Day Worked (last physical day worked)
DOD
Date of Disability (could also be date of delivery for maternity leave claims)
SX
Surgery
FDA
First day absent (first day scheduled to work but did not)
SAL CONT
Salary continuance (PTO, sick, vacation time paid out while out of work during disability)
OOW
Out of work
ERTW
Estimated return to work (when they have not physically returned to work yet but have an idea of when they might)
ARTW
Actual return to work (EE has physically returned to work)
OP
Overpayment
EFT
Electronic funds transfer (similar to direct deposit but more along the lines of a wire transfer as the funds take up to 4 business days to go into the EE’s account once issued)
CM / CS
Case manager or case specialist; the one who handles the claim and claim decisions
UL
Unit leader - the cm / cs supervisor
CN / NC
Clinical nurse / nurse clinician. Review medical information for the claim when requested/referred by case manager.
CSR
Customer service representative
CCA
Customer care advocate
ADV
Advised / advise
A&S
Accident & Sickness (another name for STD)
AAW
Actively at work (not out of work yet)
ADL
Actives of Daily Living (bathing, walking, eating, driving, caring for dependents, cleaning…)
AFI
Annual Financial Inquiry; form used in LTD for yearly updates
OCC
Occupation
AP
Attending Physician
AWW
Average Weekly Wage
BHA
Behavioral Health Assessment - form used for mental health claims
CBR
Call Back Request
HCPO
Health Care Provider Office
CCL
Child Care Leave
CED
Claim End Date
COLA
Cost of Living Adjustment
CSS
Claims Support Specialist - Member of the claims team used for assistance on claims and broker support.
DCN
Document Control Number (number assigned to incoming correspondence to identify correspondence)
DIS or DISA
Disability
DMR
Detailed Medical Request - Request sent to the HCPO for medical needed to review the claim
DOB
Date of Birth
DOH
Date of Hire