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Lean Six Sigma Green Belt > AALSCC Specific > Flashcards

AALSCC Specific Flashcards

1
Q

Lean six sigma tool used to raise the level of excellence in physicalwork places

A

5S

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2
Q

Defined as agreed upon work procedures developed by the people performing the work

A

Standard of Work

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3
Q

Form of visual management where the objective is the share information

A

Visual Display

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4
Q

Used to identify items that will be disposed of at a later date

A

Red Tag

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5
Q

The two categories of activities when looking at changeover operations

A

Internal External

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6
Q

Poka-yoke is this

A

An error proofing device

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7
Q

The moving of work from one work center to another to remove bottlenecks

A

Leveling

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8
Q

What is a proven method to encourage replication of a best practice

A

Best Measures

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9
Q

keys to sustainment

A

Leadership Involvement, Communications, Audits

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10
Q

Which automotive manufacture first formalized what we now call Lean

A

Toyota

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11
Q

Scrap rates, warranty costs and expedited shipping are all examples of this

A

Cost of Poor Quality

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12
Q

The primary focus of Six Sigma is to do this

A

Reduce Variation

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13
Q

Defined as meeting or exceeding customer expectations

A

Quality

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14
Q

This model categorizes product attributes into satisfiers, dis-satisfiers and delighters

A

Kano Model

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15
Q

The number of defects per million opportunities when a process reaches six sigma level of quality

A

3.4

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16
Q

The formula for the transfer function

A

Y = f(x)

17
Q

Known as the foundational waste, it causes or aggravates all other forms of waste

A

Over-Production

18
Q

The type of waste defined as the movements of people

A

Motion

19
Q

The principle of Lean that instills a continuous improvement mindset among all employees

A

Perfection

20
Q

The total amount of time it takes to complete a process

A

Lead Time

21
Q

Type of value stream that has no constraints and is a creative thinking exercise

A

Ideal State

22
Q

A spaghetti diagram is a pictorial representation of these two types of waste

A

Motion & Transportation

23
Q

Six sigma projects follow this five step “stage gate” method for projects designed to improve processes

A

DMAIC

24
Q

Document that captures all the work that will need to be accomplished, also creates accountability

A

Action Plan

25
Q

The change management formula that means the impact of the solution is equal to quality plus acceptance of the people

A

Q x A = I

26
Q

Facilitators believe all of the following

A

Everyones Opinion is of equal value; people are intelligent and want to do the right thing; groups make better decsions than individuals.

27
Q

Type of question used to bracket specific answers

A

Close-ended

28
Q

The facilitators best friend which helps capture ideas, keep team on track and not cause frustration among team members

A

Parking Lot

29
Q

Stage of team development where frustration and arguments erupt

A

Storming

30
Q

Decision making strategy of allowing one individual to speak to the team and give his/her position

A

Advocate

31
Q

Fast paced idea generation tool where quantity is the goal

A

Brainstorming

32
Q

This team member has organizational authority and empowers the team

A

Champion

33
Q

Type of event that is 3-5 days long with actual changes being implemented during that time

A

Kaizen Event

34
Q

This team member is trained in Lean Six Sigma and normally serves as the facilitator

A

Green Belt

35
Q

Which automotive manufacture first formalized what we now call Lean

A

Toyota

36
Q

Scrap rates, warranty costs and expedited shipping are all examples of this

A

Cost of poor quality

37
Q

The primary focus of Six Sigma is to…

A

Reduce Variation

38
Q

Defined as meeting or exceeding customer expectations

A

Quality

39
Q
A

Lean Six Sigma Green Belt (2 decks)

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