AALSCC Specific Flashcards
Lean six sigma tool used to raise the level of excellence in physicalwork places
5S
Defined as agreed upon work procedures developed by the people performing the work
Standard of Work
Form of visual management where the objective is the share information
Visual Display
Used to identify items that will be disposed of at a later date
Red Tag
The two categories of activities when looking at changeover operations
Internal External
Poka-yoke is this
An error proofing device
The moving of work from one work center to another to remove bottlenecks
Leveling
What is a proven method to encourage replication of a best practice
Best Measures
keys to sustainment
Leadership Involvement, Communications, Audits
Which automotive manufacture first formalized what we now call Lean
Toyota
Scrap rates, warranty costs and expedited shipping are all examples of this
Cost of Poor Quality
The primary focus of Six Sigma is to do this
Reduce Variation
Defined as meeting or exceeding customer expectations
Quality
This model categorizes product attributes into satisfiers, dis-satisfiers and delighters
Kano Model
The number of defects per million opportunities when a process reaches six sigma level of quality
3.4