A letter of complaint Flashcards
1
Q
1
A
Adrress of consumer
2
Q
2
A
Date
3
Q
3
A
Address of retailers
4
Q
4
A
Reference
5
Q
5
A
Salutation
6
Q
6
A
First paragrph-Details and date of purchase
7
Q
7
A
Second-Details of complaint and reference to consuer legislation
8
Q
9
A
Closint note-Yours sincerely
9
Q
8
A
third paragraph-request for remedy
10
Q
10
A
Handwritten signature
11
Q
11
A
Print name
12
Q
12
A
Indicate that one extra item
