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Oral Com (Prelims) > A > Flashcards

A Flashcards

1
Q

Communication allows individuals to interact with others

A

SOCIAL INTERACTION

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2
Q

Communication functions to control behavior

A

CONTROL

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3
Q

Communication motivates or encourages people to live better

A

MOTIVATION

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4
Q

Giving information using rhetorical questions

A

INFORMATION DISSEMINATION

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5
Q

Communication facilitates people’s expression of their feelings

A

EMOTIONAL EXPRESSION

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6
Q

Giving information using statements

A

INFORMATION DISSEMINATION

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7
Q

Getting information using questions

A

INFORMATION DISSEMINATION

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8
Q

Getting information using imperatives

A

INFORMATION DISSEMINATION

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9
Q

Getting information using declaratives

A

INFORMATION DISSEMINATION

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10
Q

7 FEATURES OF AN EFFECTIVE COMMUNICATION

A 
COMPLETENESS
CONCISENES
CONSIDERATION
CONCRETENESS
COURTESY
CLEARNESS
CORRECTNESS
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11
Q

Correctness in grammar eliminates negative impact on the audience and increases the credibility and effectiveness of the message.

A

CORRECTNESS

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12
Q

The speaker focuses on one single objective in his/her speech so as not to confuse the audience

A

CLEARNESS

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13
Q

The speaker uses simple and specific words to express ideas.

A

CLEARNESS

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14
Q

The speaker respects the culture, beliefs, and values of his/her receivers. Being courteous creates a positive impact on the audience.

A

COURTESY

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15
Q

A message is concrete if it is supported by facts, figures, and real-life examples and situations

A

CONCRETENESS

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16
Q

The speaker should always consider the mood, background, race, preference, education, status, needs, and other relevant information about the receiver of the message to build rapport with the audience.

A

CONSIDERATION

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17
Q

This means keeping the message direct or straight to the point

A

CONCISENESS

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18
Q

Insignificant and redundant information should be eliminated.

A

CONCISENESS

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19
Q

Communication should include everything that the receiver needs to hear for him/her to respond, react, or evaluate properly.

A

COMPLETENESS

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20
Q

the process of sharing and conveying messages or information from one person to another, within and across channels, context, media, and cultures

A

COMMUNICATION

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21
Q

is “the transfer of information from one person to another… but the information transferred must be understandable to the receiver” - G. G. Brown

A

COMMUNICATION

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22
Q

literally means to tell, show, spread the information, and inform

A

COMMUNICATION

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23
Q

derived from the Latin word, ‘communis’, which means common

A

COMMUNICATION

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24
Q

may be in different forms, e.g. face-to-face interaction, phone conversation, group discussion, meeting or interview, and class recitation

A

COMMUNICATION

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25
Q

source of information or message

A

Speaker

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26
Q

lays the very foundation of the communication process, for he/she/they send/s the message

A

Speaker

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27
Q

The sender of the message, which may be in the form of a thought, an idea, a picture, a symbol, a report, or an order—even through postures, gestures, or a momentary smile

A

Speaker

28
Q

The initiator of the message that needs to be transmitted

A

Speaker

29
Q

After having generated the idea or information, the sender then encodes the message in such a manner that can be well-understood by the receiver

A

Speaker

30
Q

information, ideas, or thoughts conveyed by the speaker in words or in actions

A

Message

31
Q

speech, write-ups, signs, pictures, or symbols, depending upon the situation, nature, and importance of the information desired to be sent

A

Message

32
Q

the heart of communication; the content that the sender wants to convey to the receiver

A

Message

33
Q

can be verbal (both written and spoken) or nonverbal (pictorial or symbolic)

A

Message

34
Q

converting the message into words, actions, or other forms that the speaker understands

A

Encoding

35
Q

putting the targeted message into an appropriate medium, which may be verbal or nonverbal, depending upon the situation, time, space, and nature of the message to be sent

A

Encoding

36
Q

The sender puts the message into a series of symbols, pictures, or words which will be communicated to the intended receiver

A

Encoding

37
Q

an important step in the communication process, as wrong and inappropriate encoding may defeat the true intent of the communication process

A

Encoding

38
Q

the medium or means, such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed

A

Channel

39
Q

refers to the way the message flows or is transmitted through

A

Channel

40
Q

links the sender with the receiver
The message may be oral or written, and it may be transmitted through a memorandum, a computer, telephone, cellphone, apps, or television.

A

Channel

41
Q

Since each channel has its advantages and disadvantages, the choice of proper selection of the channel is paramount for effective communication

A

Channel

42
Q

interpreting the encoded message of the speaker by the receive

A

Decoding

43
Q

converting the sent message into intelligible language, or comprehending the message

A

Decoding

44
Q

The receiver, after receiving the message, interprets it and tries to understand it in the best possible manner

A

Decoding

45
Q

the recipient of the message, or someone who decodes the message

A

Receiver

46
Q

the person or group whom the message is meant for

A

Receiver

47
Q

may be a listener, reader, or viewer

A

Receiver

48
Q

Any negligence on his/her/their part may make the communication ineffective

A

Receiver

49
Q

needs to comprehend the message sent in the best possible manner, such that the true intent of the communication is attained

A

Receiver

50
Q

The extent to which the receiver encodes the message depends on his or her knowledge of the subject matter of the message, experience, trust, and relationship with the sender

A

Receiver

51
Q

the other end of the process

A

Receiver

52
Q

Without it, the sender’s task will not be targeted or achieved

A

Receiver

53
Q

should be in fit condition to receive the message, i.e., he or she should have a channel of communication active and should not be preoccupied with other thoughts that might cause him or her to pay insufficient attention to the message

A

Receiver

54
Q

hinders communication

A

Communication Noise
aka Barrier

Communication Noise
aka Barrier

55
Q

factors that disturb or distort the intended message

A

Communication Noise

aka Barrier

56
Q

may occur in each of the elements of communication

A

Communication Noise

aka Barrier

57
Q

Communication Noise

aka Barrier

A

Emotional
Use of Jargon
Lack of Confidence
Noise Environment

58
Q

Communication is a process
Communication occurs between two or more people (speaker and receiver)
Communication can be expressed through words (verbal), actions (nonverbal), or both at the same time

A

NATURE OF COMMUNICATION

59
Q

refers to an interaction in which words are used to relay a message

A

Verbal

60
Q

a collection of signs, symbols, codes, and rules which are used to construct and convey messages
These elements form the medium through which we communicate our ideas, desires, and feelings.

A

Nonverbal

61
Q

The language that you use should be appropriate to the environment or the occasion.

A

APPROPRIATENESS

62
Q

Use simple yet precise and powerful words. Be more direct with your words. Avoid fillers and insubstantial expressions

A

BREVITY

63
Q

Clearly state your message and express your ideas and feelings

A

CLARITY

64
Q

Choose your words carefully in consideration of gender, roles, ethnicity, preferences, and status.

A

ETHICS

65
Q

Find ways to charm your audience through the use of vivid words.

A

VIVIDNESS

Oral Com (Prelims) (1 decks)

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