A+ 1002 Flashcards
1
Q
Domain 1
What is the maximum amount of RAM a 32-bit installation of Windows will see? Choices: 16GB 32GB 2GB 4GB
A
4GB
2
Q
Domain 1
Which statement is true regarding compatibility between 32-bit and 64-bit operating systems? Choices: A. 32-bit apps are typically installed in the Program Files folder on a 64-bit system B. 32-bit apps can run on 64-bit systems C. 64-bit apps are typically installed in the Program Files (x86) folder on a 64-bit system D. 64-bit apps can only un if a system has 8GBofRAMor higher
A
B. 32-bit apps can run on 64-bit
systems
3
Q
Domain 1
Which is the most recent version of Windows? Choices: Windows 8.1 Windows 8 Windows 10 Windows 10.1
A
Windows 10
4
Q
Domain 1
Acustomer is looking for a desktop operating system. The customer specializes in graphic design and audio and video editing. Which operating system should a technician recommend? Choices: Apple MacintoshOS Windows iOS Linux
A
Apple MacintoshOS
5
Q
Domain 1
Which operating system is featured on both desktops and tablets? Choices: iOS Linux Android Windows
A
Windows
6
Q
Domain 1
Which two operating systems are open source? Choices: iOS Android Linux Windows
A
Android
Linux
7
Q
Domain 1
Which mobile operating system is used on Apple devices? Choices: iOS Windows Android Linux
A
iOS
8
Q
Domain 1
Which operating system is the Android equivalent on netbook devices? Choices: Pie ChromeOS Linux iOS
A
ChromeOS
9
Q
Domain 1
What are the two main reasons to avoid running operating systems that have reached end-of-life status? Choices: The OS will be vulnerable to attack The OS will no longer receive updates The OS will cease to function Apps will no longer work on the OS
A
TheOSwill be vulnerable to attack
TheOSwill no longer receive
updates
10
Q
Domain 1
In order for files to be readable on both Windows and MacOS, the files need to be on a drive with which format? Choices: FAT32 NTFS exFAT ReFS
A
exFAT
11
Q
Domain 1
Which two editions of Windows 7 are not available for retail purchase? Choices: Professional Enterprise Home Starter
A
Enterprise
Starter
12
Q
Domain 1
Which is the first edition of Windows to have the Charms bar? Choices: Windows 8.1 Windows 8 Windows 7 Windows 10
A
Windows 8
13
Q
Domain 1
Which feature disappeared in Windows 8 but came back in Windows 8.1? Choices: Start button Taskbar Tiles Charms bar
A
Start button
14
Q
Domain 1
What is the name of the voice-based search feature in Windows 10? Choices: Siri Cortana Searcher Alexa
A
Cortana
15
Q
Domain 1
Which is the minimum edition of Windows eligible to join a network domain? Choices: Enterprise Starter Professional Home
A
Professional
16
Q
Domain 1
Which tool is used to encrypt entire hard drives? Choices: Digital Signatures EFS Disk Management BitLocker
A
BitLocker
17
Q
Domain 1
Which two versions of Windows have Windows Media Center? Choices: Windows 8 Professional Windows 7 Home Windows 7 Home Premium Windows 8 Home
A
Windows 8 Professional
Windows 7 Home Premium
18
Q
Domain 1
Which is a bandwidth optimization feature that allows content to be cached on a local hard drive? Choices: DirectAccess QoS EFS BranchCache
A
BranchCache
19
Q
Domain 1
Which two editions of Windows have tiles for apps and no traditional Start menu? Choices: Windows 10 Windows 8.1 Windows 8 Windows 7
A
Windows 8.1
Windows 8
20
Q
Domain 1
Which medium is likely to be too small for holding operating system installation files? Choices: Internal drive Flash drive Network boot CD
A
CD
21
Q
Domain 1
An administrator wants to use an external drive as a source for an operating system installation. What should be done first on the system about to receive the
install?
Choices:
A. Disable the old OS
B. Make sure the boot order in the
BIOS is set properly
C. Uninstall the old OS
D. Delete the old OS
A
B. Make sure the boot order in the BIOS is set properly
22
Q
Domain 1
How do PXE boots take place for installing an operating system?
Choices:
A. Boot happens on an external drive
B. Boot takes placement over the
network
C. Boot happens on a DVD
D. Boot happens on an internal
drive
A
B. Boot takes placement over the
network
23
Q
Domain 1
Where should installation files be located on an internal hard drive for a clean install of Windows? Choices: A. In C:\Images B. On C: C. On a different partition D. In C:\Windows
A
C. On a different partition
24
Q
Domain 1
Which type of file is needed in order to perform an unattended installation of Windows? Choices: Answer Unattended Question Attended
A
Answer
25
Q
Domain 1
A user has Windows 8.1 Home edition. Which version of Windows 10 can the user upgrade to? Choices: Windows 10 Enterprise Windows 10 Home Windows 10 Education Windows 10 Professional
A
Windows 10 Home
26
Q
Domain 1
For homes and small businesses, which two types of installations are the most common installations of Windows? Choices: Network boot Unattended In-place upgrade Clean install
A
In-place upgrade
Clean install
27
Q
Domain 1
When doing a repair installation of Windows, what happens to a user's current Windows data?
Choices:
A. It is moved to a Windows.old
folder
B. It is moved to a
Windows.backup
folder
C. It stays in the same place
D. It is deleted
A
A. It is moved to a Windows.old
folder
28
Q
Domain 1
Which is considered a best practice for multiboot installations?
Choices:
A. Install the oldest operating
system last
B. Install the Windows operating
system last
C. Install the newest operating
system last
D. Install the non-Windows
operating system last
A
C. Install the newest operating
system last
29
Q
Domain 1
Which two statements are true regarding network installations of Windows?
Choices:
A. The system receiving the
installation must have network
boot enabled in the BIOS or UEFI
B. The server hosting the installation
must have network boot enabled
in the BIOS or UEFI
C. The installation media must be on
a Windows server
D. A 10Gbps network connection is
preferable
A
D. A 10Gbps network connection is preferable
30
Q
Domain 1
For Windows installations, which deployment type is suitable for when installations need to include apps and settings to be deployed on multiple systems? Choices: Recovery partition DVD Image Network
A
Image
31
Q
Domain 1
Which best describes what a recovery partition on a computer typically stores? Choices: System files Backup software The original image deployed on the computer OEM software
A
The original image deployed on
the computer
32
Q
Domain 1
Which reinstall method in Windows looks for and replaces corrupt system files? Choices: Restore Reset Upgrade Refresh
A
Refresh
33
Q
Domain 1
A user wants to resize a basic partition on a hard drive. What must be done to the drive first? Choices: It needs to be expanded It needs to be converted to a dynamic partition It needs to be formatted It needs to be shrunk
A
It needs to be converted to a
dynamic partition
34
Q
Domain 1
How are primary partitions determined on a hard drive? Choices: They are the first partitions created They are the first formatted partitions created They are the largest partitions created They are the partitions that hold operating systems
A
They are the partitions that hold
operating systems
35
Q
Domain 1
Which type of partition is needed on a hard drive in order to have more than four logical drives, each with a drive letter on a single physical hard drive? Choices: Primary Extended Dynamic Basic
A
Extended
36
Q
Domain 1
How many GPT partitions can be on one disk? Choices: 32 256 128 4
A
128
37
Q
Domain 1
What is the maximum partition size on a disk using an exFAT format? Choices: 32GB 2 TB 512 TB 256 TB
A
512 TB
38
Q
Domain 1
What is the maximum partition size on a disk using a FAT32 format? Choices: 32GB 512 TB 2 TB 256 TB
A
2 TB
39
Q
Domain 1
Which partition format supports file and folder encryption? Choices: CDFS exFAT NTFS FAT32
A
NTFS
40
Q
Domain 1
Which file system is commonly used on CDs? Choices: exFAT FAT32 CDFS NTFS
A
CDFS
41
Q
Domain 1
Which is a distributed file system that allows a client computer to access files over a network? Choices: CDFS NFS NTFS ReFS
A
NFS
42
Q
Domain 1
Which operating system uses ext3 and ext4 for disk formats? Choices: Linux Android Windows MacOS
A
Linux
43
Q
Domain 1
Which Mac OS file system is used on Mac OS versions 10.12 and older? Choices: ext3 NTFS HFS NFS
A
HFS
44
Q
Domain 1
Which is the Linux equivalent of the page file in Windows? Choices: Page space Page partition VM file Swap partition
A
Swap partition
45
Q
Domain 1
Which best describes what actually happens when a a quick format is performed on a hard drive? Choices: Files on the drive have their access removed The drive has zeros written on it The drive is emptied The drive has ones written on it
A
Files on the drive have their
access removed
46
Q
Domain 1
For loading third-party drivers during a Windows installation, on what media do the drivers need to be? Choose two answers. Choices: HDD SSD USB drive Optical drive
A
USB drive
Optical drive
47
Q
Domain 1
Which type of network will most Windows devices be connected to in a home network? Choices: Workgroup Internal Domain HomeGroup
A
Workgroup
48
Q
Domain 1
Which is the first step in a Windows installation once the installation process starts? Choices: File system format choice Partition to install Entering a product key Language and time format
A
Language and time format
49
Q
Domain 1
Which tool should be used to check to see if any peripherals need drivers right after a Windows installation? Choices: Device Manager System Information Computer Management System Configuration
A
Device Manager
50
Q
Domain 1
Besides a primary partition, which type of partition should be present on a computer right after a Windows installation? Choices: Extended Basic Logical Recovery
A
Recovery
51
Q
Domain 1
What is the recommended minimum amount of RAM for a 64-bit installation of Windows? Choices: 2GB 1GB 4GB 3GB
A
2GB
52
Q
Domain 1
A user has Windows 10 but needs to run an app that was built for Windows 7. How should the user run the app? Choices: Legacy Mode Virtual Mode Embedded Mode Compatibility Mode
A
Compatibility Mode
53
Q
Domain 1
Which versions of Windows can upgrade to Windows 10? Choose two answers. Choices: Windows 7 Windows 8.1 Windows 8 Windows Vista
A
Windows 7
Windows 8.1
54
Q
Domain 1
Which Windows command lists the files inside of a folder? Choices: ls sd show dir
A
dir
55
Q
Domain 1
Which Windows command takes a user up a level of folders in a folder structure? Choices: cd\ cd.. md\ md..
A
cd..
56
Q
Domain 1
A user states that a frequent website the user visits cannot be reached. Which command should a technician run in order to test connectivity to the site? Choices: nslookup ping tracert ipconfig
A
ping
57
Q
Domain 1
A user states that there are intermittent connectivity problems to the Internet. Which command should a technician run in order to isolate where the connection might be dropping? Choices: ping tracert ipconfig nslookup
A
tracert
58
Q
Domain 1
A technician wants to see established TCP connections on a device. Which command should the technician run to get this list? Choices: netstat -a tcp netstat -c tcp netstat -proto tcp netstat -p tcp
A
netstat -p tcp
59
Q
Domain 1
A technician wants to see the advertised DNS server address for google.com. Which command should the technician run? Choices: nslookup google.com finddns google.com lookup google.com dns google.com
A
nslookup google.com
60
Q
Domain 1
A junior technician wants to add a command that will restart a device at the end of an installation. Which command should the technician add? Choices: restart -r shutdown restart shutdown -r
A
shutdown -r
61
Q
Domain 1
Which are the two main uses for the Dism command? Choices: Deploy a system image Prepare a system image for deployment Scan and repair a system image Build a system image
A
Prepare a system image for
deployment
Scan and repair a system image
62
Q
Domain 1
Which two commands can check for and attempt to fix errors on a system? Choices: fixdsk scannow sfc chkdsk
A
sfc
chkdsk
63
Q
Domain 1
Which command can list both disks and partitions on a device? Choices: dir diskpart disklookup chkdsk
A
diskpart
64
Q
Domain 1
A user was told an app was installable as a result of a policy change on a domain, but the user still cannot install the app. What can a technician run on the device to force the policy change? Choices: gpchange gpupdate gpresult gpforce
A
gpupdate
65
Q
Domain 1
In an effort to troubleshoot rights on a device, a technician want to see which Group Policy settings apply to a user. Which command should the technician run? Choices: gpresult /R gpresult gpresult /U gpresult /P
A
gpresult /R
66
Q
Domain 1
When running the format command, what will be formatted? Choices: Folders Hard drives Accounts Files
A
Hard drives
67
Q
Domain 1
A user runs this command: copytempalte.docxtemplate2.docx. What happens as a result of that command? Choices: A. template2.docxhas been copied to the template.docxfolder B. template.docxhas been copied to a file named template2.docx C. template2.docxhas been copied to a file named template.docx D. template.docxhas been copied to the template2.docxfolder
A
B. template.docxhas been copied to a file named template2.docx
68
Q
Domain 1
A junior technician wants to make sure all subdirectories from the c:\u201 folder get copied to the c:\u202folder. Which command should the junior technician run? Choices: xcopyc:\u201 c:\u202 /s xcopyc:\u201 c:\u202 /sub copyc:\u201 c:\u202 /sub copyc:\u201 c:\u202 /s
A
69
Q
Domain 1
A user runs this command: robocopyc:\u202 c:\u203. What gets copied from u202 to u203? Choices: Files Folders and subdirectories Folders The entire directory structure
A
The entire directory structure
70
Q
Domain 1
Which command would a technician need to run to map a user's P drive to the Techies folder on the 1002winserver server? Choices: A. net use p: \\1002winserver\Techies B. net user p: \\1002winserver\Techies C. map p: \\1002winserver\Techies D. net map p: \\1002winserver\Techies
A
A. net use p:
\1002winserver\Techies
71
Q
Domain 1
A technician needs to see when a user last logged on to a device. Which command can the technician run to accomplish this? Choices: use net user net use user
A
net user
72
Q
Domain 1
Which switch, entered after a command, returns a list of switches the command uses? Choices: /switch /man /help /?
A
/?
73
Q
Domain 1
Which commands must be run with an elevated command prompt? Choose two answers. Choices: shutdown sfc dism dir
A
sfc
dism
74
Q
Domain 1
Which administrative tool is used to display other system tools? Choices: System Information Computer Management Device Manager System Configuration
A
Computer Management
75
Q
Domain 1
A user claims a hardware device is not found. Upon looking at Device Manager, an administrator notices a black arrow next to the device in question. What does this indicate? Choices: The device is unplugged The device has malfunctioned The device is disabled The device has the wrong driver installed
A
The device is disabled
76
Q
Domain 1
Which two local user accounts should be disabled by default? Choices: Administrator User Backup operator Guest
A
Administrator
Guest
77
Q
Domain 1
Which are the two main features of the Local Security Policy tool? Choices: Account policies Administrative tasks Security policies User rights assignments
A
Account policies
User rights assignments
78
Q
Domain 1
Which three areas of device performance are visible from the initial Performance Monitor screen? Choices: Memory Tasks Physical Disk Network Processor Information
A
Memory
Physical Disk
Processor Information
79
Q
Domain 1
What should one do with an unnecessary service? Choices: Set it to start up manually Disable it Remove it Stop it
A
Disable it
80
Q
Domain 1
Apps set to start up when a system is booted are contained in the System Configuration tool in which operating system? Choices: Windows 7 Windows 8 Windows 10 Windows 8.1
A
Windows 7
81
Q
Domain 1
A system administrator needs to run a scanning app daily. Where can this be set up? Choices: System Configuration Services System Information Task Scheduler
A
Task Scheduler
82
Q
Domain 1
Building blocks that work toward building object-oriented applications are managed in which administrative tool? Choices: Data Sources Task Scheduler Component Services System Configuration
A
Component Services
83
Q
Domain 1
A user needs to set up a connection to SQL Server database. Which tool can the user use to accomplish this task? Choices: System Configuration Data Sources Task Scheduler Component Services
A
Data Sources
84
Q
Domain 1
The Print Management tool can be used on which operating system? Choices: Windows MacOS Linux Android
A
Windows
85
Q
Domain 1
Which app runs the Windows Memory Diagnostic tool? Choices: wmdiag dxdiag msdiag mdsched
A
mdsched
86
Q
Domain 1
Which are the main types of event logs in the Event Viewer? Choose three answers. Choices: System Auditing Application Syslog Security
A
System
Application
Security
87
Q
Domain 1
Which is the default setting for User Account Control?
Choices:
A. Notify only when apps try to make changes
B. Never notify
C. Notify when apps try to make
changes without dimming the desktop
D. Always notify
A
C. Notify only when apps try to make changes
88
Q
Domain 1
Which tab within Msconfig has startup selections? Choices: Startup Boot Services General
A
Boot
89
Q
Domain 1
In which mode should a system be booted into in order to run antimalware effectively? Choices: Safe Mode Windows RE VGAMode Config Mode
A
Safe Mode
90
Q
Domain 1
What can be done with a service inside of Msconfig? Choices: Started Disabled Stopped Removed
A
Disabled
91
Q
Domain 1
In which tool is the startup options located in Windows 10? Choices: Msconfig Task Manager System Information Computer Management
A
Task Manager
92
Q
Domain 1
Which type of tools are located on the Tools tab of the Msconfig window? Choices: Windows tools Boot tools Services Startup options
A
Windows tools
93
Q
Domain 1
Which tab in Task Manager in Windows 10 allows one to see apps and the resources they have taken since the last time booting up? Choices: Processes Performance history Details App history
A
App history
94
Q
Domain 1
In which edition of Windows do apps running not show on the Processes tab? Choices: Windows 7 Windows 8 Windows 10 Windows 8.1
A
Windows 7
95
Q
Domain 1
On which Task Manager tab can one see a mini-snapshot of CPU, memory, disk, and network statistics? Choices: Applications Performance Resources Processes
A
Performance
96
Q
Domain 1
In which edition of Windows does Networking appear on its own tab in Task Manager? Choices: Windows 10 Windows 7 Windows 8 Windows 8.1
A
Windows 7
97
Q
Domain 1
Which best describes the list of users on the Users tab in Task Manager? Choices: Users who are logged on to the device Administrative users on the device Users who have an account on the device Standard users on the device
A
Users who are logged on to the
device
98
Q
Domain 1
What is the drive status one hopes to see when looking at drives using the Disk Management tool? Choices: Running Basic Primary Healthy
A
Healthy
99
Q
Domain 1
What is needed in order to mount a drive? Choose two answers. Choices: An empty NTFS-formatted folder A virtual hard drive A partition that is not assigned a drive letter An empty hard drive partition
A
An empty NTFS-formatted folder
A partition that is not assigned a
drive letter
100
Q
Domain 1
A new disk has been installed and is showing in the Disk Management tool. In order for the drive to be put to use, what is the first step an administrator needs to take? Choices: Format the drive Initialize the drive Create a partition Extend the drive
A
Initialize the drive
101
Q
Domain 1
Before a disk partition can be split, what must be done to it? Choices: It must have been extended It must be shrunk It must be emptied It must be formatted
A
It must be shrunk
102
Q
Domain 1
A drive is added to a device. It is not recognized right away. Which option in Disk Management could one run to have the device try to find the drive? Choices: Add Disks Device Manager Refresh Disks Rescan Disks
A
Rescan Disks
103
Q
Domain 1
How are most RAIDs set up on a computer? Choices: As a hardware RAID through Disk Management As a software RAID in the system BIOS As a software RAID through Disk Management As a hardware RAID in the system BIOS
A
As a hardware RAID in the system
BIOS
104
Q
Domain 1
When creating a storage pool with two different-sized disks in Windows, what will be the size of the storage pool? Choices: The sum of the disks The size of the larger disk The difference between the two disks The size of the smaller disk
A
The size of the smaller disk
105
Q
Domain 1
Which registry hive stores file associations? Choices: HKEY_LOCAL_MACHINE HKEY_CURRENT_USER HKEY_CLASSES_ROOT HKEY_CURRENT_CONFIG
A
HKEY_CLASSES_ROOT
106
Q
Domain 1
What happens when a user without administrative privileges tries to run a command prompt in elevated mode? Choices: The UAC window pops up to confirm the opening The command prompt opens The user is asked to provide administrative credentials The user is denied access to the command prompt
A
The user is asked to provide
administrative credentials
107
Q
Domain 1
What is the name of the Services tool? Choices: services.msi services services.exe services.msc
A
services.msc
108
Q
Domain 1
Which tool allows one to set up custom consoles to manage tools and utilities? Choices: System Management Console Microsoft Management Console Disk Management Console Computer Management Console
A
Microsoft Management Console
109
Q
Domain 1
What information on a device can be used to connect to the device via MSTSC? Choose two answers. Choices: IP address Device name Port Username
A
Device name
Username
110
Q
Domain 1
A user wants a text editing tool that will put absolutely no formatting onto the text. Which tool should a technician recommend to the user? Choices: Pages Word WordPad Notepad
A
Notepad
111
Q
Domain 1
In which tool can a user control whether to view extensions on files? Choices: Explorer This PC Finder Msconfig
A
Explorer
112
Q
Domain 1
A technician needs to knowhow much RAM a system has. Which tool can the technician use to find this out? Choices: MSC MSRAM Msconfig Msinfo32
A
Msinfo32
113
Q
Domain 1
Which tool shows the version of DirectX on a Windows device? Choices: Directxshow Directxdiag Dxshow Dxdiag
A
Dxdiag
114
Q
Domain 1
Which types of disks do not need disk defragmenter run on them? Choices: Internal drives SSDs HDDs External drives
A
SSDs
115
Q
Domain 1
What can be controlled within Windows Update settings? Choose three answers. Choices: Which specific apps are updated The update history When updates are installed The hours in which updates occur What downloads during an update
A
The update history
When updates are installed
The hours in which updates occur
116
Q
Domain 1
In which tab in Internet Options would one set a proxy server? Choices: General Privacy Security Connections
A
Connections
117
Q
Domain 1
Which types of websites are most commonly found in the Trusted Sites area of the Internet Options window? Choices: External Public Internal Private
A
Internal
118
Q
Domain 1
A user wants to delete browsing history for Microsoft Edge. Which Internet Options tab should an administrator use to make this happen? Choices: Programs Privacy Security General
A
General
119
Q
Domain 1
What can be controlled on the Privacy tab within Internet Options? Choices: Temporary Internet files Cookies Browsing history Accessibility
A
Cookies
120
Q
Domain 1
In which version of Windows can the default web browser be set in the Settings area rather than in the Control Panel? Choices: Windows 10 Windows 8 Windows 7 Windows 8.1
A
Windows 10
121
Q
Domain 1
In which tab in Internet Options would one restore Internet Explorer or Microsoft Edge to its default settings? Choices: Security General Programs Advanced
A
Advanced
122
Q
Domain 1
Which screen resolution in Windows offers the best quality picture on a screen? Choices: 1280 x720 1024 x768 The monitor recommendation 1920 x1080
A
The monitor recommendation
123
Q
Domain 1
How many colors are supported in a 32-bit color depth setting? Choices: 32 to the 2nd power 2 * 32 32 2 to the 32nd power
A
2 to the 32nd power
124
Q
Domain 1
A user set the refresh rate on a monitor to higher than the monitor supports and the monitor now displays nothing. Which two tasks could a technician do to fix the problem? Choices: Reboot into Safe Mode Plug in a different monitor Reboot into Windows RE Reboot into VGAMode
A
Reboot into Safe Mode
Reboot into VGAMode
125
Q
Domain 1
Which two account types are the two main account types on a Windows device? Choices: Standard Administrator Guest Power User
A
Standard
Administrator
126
Q
Domain 1
Within File Explorer, In which tab under Folder Options can one control how an item is clicked when one wants to open an item? Choices: Search View Navigate General
A
General
127
Q
Domain 1
When is virtual memory used on a PC? Choices: When a machine is running a virtual reality app When a machine is out of hard disk space When a machine is out of RAM When a virtual machine is running
A
When a machine is out of RAM
128
Q
Domain 1
What must be configured within Remote Desktop settings before one can remote into a machine? Choices: When Remote Desktop is enabled The port on which Remote Desktop will run The IP address of the machine Who can connect to the machine
A
Who can connect to the machine
129
Q
Domain 1
In this Control Panel window, where does one click to start the process of creating a restore point? Choices: System protection Device manager Remote settings Advanced system settings
A
System protection
130
Q
Domain 1
How many firewalls should be turned on per host machine on a network? Choices: 2 1 0 if the network firewall is on 3
A
1
131
Q
Domain 1
Which are available power options on a Windows device? Choose three answers. Choices: Balanced Sleep Power saver Low performance High performance
A
Balanced
Power saver
High performance
132
Q
Domain 1
In which power state is a laptop in when it is shut down in a way to where a snapshot of the RAM is taken and then stored on the hard drive? Choices: Standby Sleep Hibernate Suspend
A
Hibernate
133
Q
Domain 1
In which three power modes is a laptop off but RAM is not transferred to hard drive and the laptop can be woken up through tapping the mouse or trackpad? Choices: Suspend Standby Sleep Hibernate Shutdown
A
Suspend
Standby
Sleep
134
Q
Domain 1
Which two main types of credentials are managed through Credential Manager? Choices: Token App Web Windows
A
Web
Windows
135
Q
Domain 1
In which version of Windows was HomeGroups removed? Choices: Windows 8.1 Windows 10 Windows 7 Windows 8
A
Windows 10
136
Q
Domain 1
Which categories are accessible for troubleshooting through the Control Panel? Choose four answers. Choices: IP Addressing Network and Internet Programs Hardware and Sound Device Installation System and Security
A
Network and Internet
Programs
Hardware and Sound
System and Security
137
Q
Domain 1
Which Control Panel tool allows for checking network connections and IP address information and allows for diagnosing network connections that are not working? Choices: IP Addressing Network and Internet Network and Sharing Center Network Properties
A
Network and Sharing Center
138
Q
Domain 1
A user looks in Device Manager and notices that a network card has a black arrow next to it. What does the black arrow signify? Choices: The network card just had drivers downloaded The network card was just uninstalled The network card has incorrect drivers The network card is disabled
A
The network card is disabled
139
Q
Domain 1
What does BitLocker encrypt? Choices: Files Hard drives Folders CPU
A
Hard drives
140
Q
Domain 1
Which best describes the role of Sync Center on a Windows device? Choices: Synchronize settings with a network drive Synchronize settings across devices Synchronize files with a network drive Synchronize files across devices
A
Synchronize files with a network
drive
141
Q
Domain 1
Which are considered the three most important factors for application installations on a device? Choices: Drive space RAM Screen size Operating system compatibility Available peripherals
A
Drive space
RAM
Operating system compatibility
142
Q
Domain 1
Besides downloading software, what are common sources used for software installations? Choose three answers. Choices: USB drive CD Network location Floppy disk Virtual drive
A
USB drive
CD
Network location
143
Q
Domain 1
Which folder is typically used for installations of 32-bit apps on a 64-bit operating system? Choices: C:\Program Files (x32) C:\Program Files C:\Program Files (32-bit) C:\Program Files (x86)
A
C:\Program Files (x86)
144
Q
Domain 1
Which is true about steps to take to make sure an app does not have a negative impact on a device when installed? Choose two answers. Choices: Apps should be made to not move malware onto a system Apps should come from a trusted publisher Automatic updates should never be allowed Apps should not open a hole in the firewall
A
Apps should come from a trusted
publisher
Automatic updates should never
be allowed
145
Q
Domain 1
An administrator wants to make sure a new app which requires network resources, takes a low amount of network resources. What can be set in order to
ensure that an app does not take much bandwidth?
Choices:
Routing protocol
Resource optimization
Port settings
QoS
A
QoS
146
Q
Domain 1
Which type of network allows for all devices on the network to share a common password? Choices: Peer-to-peer Workgroup Domain HomeGroup
A
HomeGroup
147
Q
Domain 1
Which type of network requires a separate username and password for each device on the network? Choices: HomeGroup Client Domain Workgroup
A
Workgroup
148
Q
Domain 1
Which type of network is considered a client/server network? Choices: HomeGroup Domain Workgroup Peer-to-peer
A
Domain
149
Q
Domain 1
Which is an example of an administrative share? Choices: \\winserver\c$ \\winserver \\winserver\admin \\winserver\c
A
\winserver\c$
150
Q
Domain 1
Which specific permissions does a user or group need on a printer, in its printer properties, in order to print to that printer? Choices: Print permission on the Sharing tab Access permission on the Security tab Print permission on the Security tab Access permission on the Sharing tab
A
Print permission on the Sharing
tab
151
Q
Domain 1
Which version of Windows allows one to set up a VPN without having to go through the Network and Sharing Center? Choices: Windows 8 Windows 8.1 Windows 7 Windows 10
A
Windows 10
152
Q
Domain 1
Besides a modem and a phone line, what else is needed to establish a dial-up connection with a network? Choices: An ISDN line A phone number from a provider A coaxial cable A T1 line
A
A phone number from a provider
153
Q
Domain 1
Which is true about wireless network connections? Choose two answers. Choices: The network can be forgotten The network connection always uses DHCP to get an IP address The network connection always requires a password The network can be set to connect automatically to it
A
The network connection always
requires a password
The network can be set to connect automatically to it
154
Q
Domain 1
A user wants to know how much configuration will be needed for establishing a wired network connection after plugging a laptop into a router. The router is
giving out IP addresses via DHCP. What should the user have to configure?
Choices:
The DNS server address
The default gateway
Nothing
The DHCP server address
A
Nothing
155
Q
Domain 1
Which type of network connects devices to the Internet through mobile hotspots? Choices: WWAN LAN WAN WLAN
A
WWAN
156
Q
Domain 1
Which are the two main roles of proxy servers? Choices: Cache content Content filtering Handle Internet requests Perform NAT translations
A
Cache content
Handle Internet requests
157
Q
Domain 1
Which run command opens Remote Desktop Connection? Choices: RDC MSTSC RD REMOTE
A
MSTSC
158
Q
Domain 1
In Windows, which type of remote connection allows one to see what the other is doing on a screen? Choices: Remote Assistance VNC Screen Share Remote Desktop
A
Remote Assistance
159
Q
Domain 1
A user joins a network in an airport. Which choice should a user make when presented with a list of choices in order to best secure the device from the other devices on the network? Choices: Visiting Work Private Public
A
Public
160
Q
Domain 1
Which are known as firewall exceptions? Choose two answers. Choices: Blocking specific ports Allowing specific ports Blocking outbound traffic Allowing inbound traffic
A
Blocking outbound traffic
Allowing inbound traffic
161
Q
Domain 1
On a domain, what is used to set the same firewall policy for every device in the domain? Choices: Windows Defender Firewall Windows Firewall with Advanced Security Local Security Policy Group Policy
A
Group Policy
162
Q
Domain 1
Which three types of networks can have separate on and off settings for firewalls in Windows Firewall? Choices: Home Domain Public Private Work
A
Domain
Public
Private
163
Q
Domain 1
In these properties for a Wi-Fi adapter, where would one click to start the process of configuring an alternate IP address, subnet mask, DNS address, and default gateway for the adapter? Choices: Client for Microsoft Networks Configure Microsoft Network Adapter Multiplexor Protocol Internet Protocol Version 4
A
Internet Protocol Version 4
164
Q
Domain 1
What are speed and duplex settings usually set to on a gigabit network card? Choices: Auto Negotiation 1 GB Half Duplex 100 MB Half Duplex 1 GB Full Duplex
A
Auto Negotiation
165
Q
Domain 1
Which network card setting must be enabled in order for an administrator to boot a device remotely? Choices: Power on LAN PXE Wake on LAN Sleep
A
Wake on LAN
166
Q
Domain 1
What is the primary use for QoS? Choices: Prioritizing network cards Prioritizing network traffic Prioritizing network services Prioritizing network devices
A
Prioritizing network traffic
167
Q
Domain 1
A junior technician installed a network card onto a PC that already had an on-board network card. The second network card is causing memory conflicts for both network cards. What is the best way to solve this problem? Choices: Disable the on-board network card in the BIOS Disable the on-board network card in Device Manager Remove the on-board network card Change memory settings on both network cards
A
Disable the on-board network
card in the BIOS
168
Q
Domain 1
Which two tools are used to facilitate backups on a Mac? Choices: Time Machine System Preferences iTunes iCloud
A
Time Machine
iCloud
169
Q
Domain 1
Which tool can help create a RAID on a Mac? Choices: Disk Management RAID Maker System Preferences Disk Utility
A
Disk Utility
170
Q
Domain 1
Through which app are system updates obtained for a Mac? Choices: App Store Mac Updates System Preferences Disk Utility
A
App Store
171
Q
Domain 1
Which types of updates are usually obtained automatically on a Mac? Choose two options. Choices: System Patches Hardware Firmware
A
System
Patches
172
Q
Domain 1
For antimalware on a Mac, what is the most important task to do with the antimalware? Choices: Make sure it can run scans remotely Run the app on a weekly basis Keep the app version updated Keep the definitions updated
A
Keep the definitions updated
173
Q
Domain 1
Which Mac tool is used to back up entire hard drives? Choices: Time Machine Backup Pro iCloud iTunes
A
Time Machine
174
Q
Domain 1
Which are two ways in which a Mac OS can be restored? Choices: iCloud First Aid Internet drive Time Machine
A
Internet drive
Time Machine
175
Q
Domain 1
Which tool performs disk maintenance tasks on a Mac? Choices: Disk Management System Preferences Disk Utility First Aid
A
Disk Utility
176
Q
Domain 1
Which is the Mac equivalent of a Windows command prompt? Choices: Terminal Vim Bash Grep
A
Terminal
177
Q
Domain 1
Which types of devices can a Mac user share a screen with using Screen Sharing? Choices: Macs and Windows devices Macs, Linux, and Windows devices Macs Macs and Linux devices
A
Macs
178
Q
Domain 1
Which is the Mac equivalent of the End Task feature in Windows? Choices: Kill Force Quit Task End Task Kill
A
Force Quit
179
Q
Domain 1
Which Mac tool is used to support multiple desktops? Choices: Screen Sharing Spotlight Mission Control Keychain
A
Mission Control
180
Q
Domain 1
Which Mac tool is used to store passwords and certificates? Choices: Spotlight Password manager Keylogger Keychain
A
Keychain
181
Q
Domain 1
Which Mac tool is used to conduct searches across files, apps, and websites? Choices: Finder Mission Control Spotlight Keychain
A
Spotlight
182
Q
Domain 1
Which app uses an Apple ID to back up and sync files across a user's Mac and Windows devices? Choices: Finder iCloud Keychain iTunes
A
iCloud
183
Q
Domain 1
Match the Mac gesture with its action. Gesture: Pinch trackpad Three-finger swipe Two-finger double tap Spread three fingers and thumb
Action: Zoom Show Desktop Magnifies text Swipes between full screen apps
A
Pinch trackpad = Zoom
Three-finger swipe = Swipes between full screen apps
Two-finger double tap = Magnifies text
Spread three fingers and thumb = Show Desktop
184
Q
Domain 1
Which tool on a Mac helps users to organize files and folders? Choices: Finder File Finder Explorer File Explorer
A
Finder
185
Q
Domain 1
Which would best describe when one needs to use the Remote Disk feature on a Mac? Choices: To use someone else's DVD drive to perform an installation To access files via iCloud To restore a Mac OS installation over the Internet To access files on a network share
A
To use someone else’s DVD drive
to perform an installation
186
Q
Domain 1
On a Mac, which side of the Dock holds open and commonly used apps? Choices: Left Right Top Bottom
A
Left
187
Q
Domain 1
Which app allows for setting up a Mac device to run Windows? Choices: Dual Boot Boot Camp Virtual PC Virtual Windows
A
Boot Camp
188
Q
Domain 1
Which Linux command will list files and folders within a location on a Linux drive? Choices: list dir show ls
A
ls
189
Q
Domain 1
A user runs this command on a Linux device: grep "U*" test.odt. What is the user looking to see as a result? Choices: Any file that contains U* in the test.odt folder Any word that contains U* in the test.odt file Any word that starts with U in the test.odt file Any file that starts with U in the test.odt folder
A
Any word that starts with U in the
test.odt file
190
Q
Domain 1
What does the cd command in Linux do when run? Choices: Cascade directory Copy directory Change directory Create directory
A
Change directory
191
Q
Domain 1
Which command turns off a system in Linux? Choices: shutdown -R shutdown -T shutdown -S shutdown -P
A
shutdown -P
192
Q
Domain 1
Which Linux command allows a user to change a password? Choices: password pwd passwd set
A
passwd
193
Q
Domain 1
Which Linux command moves a file from one folder to another? Choices: mov mv md move
A
mv
