911

Question 1

Ethics

Answer 1

Showing of moral character

Question 2

Ethical standards

Answer 2

Set of rules guiding principles governing the conduct of a person or members of a profession

Question 3

Liability

Answer 3

Legal responsibility for an accident

Question 4

Vicarious liability

Answer 4

Legal concept that holds someone liable for their actions or inactions or errors

Question 5

Negligence

Answer 5

Failure to exercise the degree of care considered reasonable resulting in an unintended injury to a person

Question 6

The four components of negligence

Answer 6

Duty to perform
Breach of duty
Proximate cause
Damages

Question 7

Gross negligence

Answer 7

Deliberately neglects to perform their prescribed duty, behaves in contrary manners to procedures

Question 8

Definition of a crime

Answer 8

Any act or omission of an act in violation of a public law forbidding or commanding it

Question 9

Crime includes

Answer 9

Felonies and misdemeanors

Question 10

A felony may be punishable with

Answer 10

1 or more years or death

Question 11

Types of civil law

Answer 11

Contract law

Tort law- MOST LIKELY TO AFFECT 911 dispatchers

Property law

Family law

Question 12

Fire department is segmented in to the following method

Answer 12

Districts
Battalion
Company

Question 13

Priorities of a fire fighter upon arrival

Answer 13

Rescue
Extinguishment
Exposure

Question 14

The leading area where fire originates

Answer 14

Lounge area (33% multiple fatality fires)

Question 15

3 phases of emergency call
MUST KNOW!!!
Fill in Blank!!!

Answer 15

Call receiving
Response
Pre-arrival

Question 16

Definition of stress

Answer 16

Mental or emotionally disruptive
Condition in response to adverse
External influences

Question 17

Basic elements of interpersonal communication

Answer 17

Sender
Receiver
Message
Feedback

Question 18

What is ANI

Answer 18

Automatic Number Identification

Question 19

what is ALI

Answer 19

Automatic Location Identification

Question 20

The capacity is 911 to route calls to the appropriate PSAP based on ESN

Answer 20

Selective routing

Question 21

What does CAD stand for

Answer 21

Computer aided dispatch

Question 22

Three phases of an emergency call

Answer 22

Call receiving
Response
Pre arrival

Question 23

Article of 911 ethics

Answer 23

Primary responsibility of 911 proffeional

Question 24

3 types of constitutional law

Answer 24

Executive
Legislative
Judiciary

Question 25

When was America’s first 911 call

Answer 25

February 16 1968

Question 26

Public law 101-336 is known as

Answer 26

American with disabilities act

Question 27

3 Enhanced features of TDD

Answer 27

ALI
ANI
ACD auto call distribution

Question 28

DHS COLOR SYSTEM

Answer 28

Green- develop a family emergency plan

Blue-review stores disaster supplies

Yellow-check family emergency phone numbers

Orange-exercise causation when traveling

Red-be prepared to shelter in place

Question 29

Direct access means what

Answer 29

Passport can directly receive a TDD call

Question 30

Reasonable actions in comparison to the actions of others with similar training and direction

Answer 30

Standard of care

Question 31

Transmitter
Receiver
Transmitter medium

Answer 31

3 types of telecom system

Question 32

Failure to act in manner required

Answer 32

Breach of duty

Question 33

When you accept an assignment and place yourself in the position to the public’s outcry

Answer 33

Duty to perform

Question 34

Nearness

Answer 34

Proximate cause