9.1 Employee Relations Manuel Flashcards

1
Q

Dills Act

A
  • covers all civil service employees
  • grants specific rights only to represented employees
  • requires state and exclusive representatives to negotiate in good faith terms of employment
  • contains criteria classifications for bargaining units
  • defines unfair labor practices
  • contains impasse procedures and public disclosure of bargaining proposals
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2
Q

The department employs represented employees in ______ of 21 bargaining units

A

12

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3
Q

When an employee representative is acting in capacity l, they are on ______ ground with management

A

Equal

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4
Q

A representative desiring access to work location must…

A

State purpose and request approval from the locations commander or designee with reasonable amount of time prior to intended visit

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5
Q

Reasons for access to work location being denied?

A

Safety, security, workload requirements, or other legitimate circumstances

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6
Q

Employees _____ not conduct or participate in employee organization business activities during assigned work hours

A

SHALL

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7
Q

Non working hours are?

A

Employees own time or non working hours such as lunch periods, rest breaks, and time before/after work

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8
Q

State vehicles _____ not be used for transportation by employees/employee organization reps while participating in representational or organization business

A

SHALL

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9
Q

Use of states and departments internal mail system for distribution of employees organization business is…

A

Not permitted

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10
Q

Off site meetings:

A

State release time SHALL not be authorized for an employee to leave work to meet with an organization rep for rep matter

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11
Q

Transportation expenses are…

A

Not authorized for rep activities nor employee organization business

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12
Q

Does Overtime qualify for time spent on employee reps on rep activities?

A

Does not qualify for or result in overtime compensation

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13
Q

Excluded employees _____ not participate in handling of grievances on behalf of non excluded employees

A

SHALL

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14
Q

Supervisor is responsible for ensuring a CHP ____ is completed for each representational activity

A

610

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15
Q

Release time (Beat 834) SHALL be allowed up to…

A

8 hours per incident, per involved employee, for a CAHP rep to assist an employee at OIS incident

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16
Q

What is the grievance/complaint procedure?

A

Orderly method by which employee and/or employee organization confidentiality raise and process claim alleging violation of contract/policy

17
Q

Examples of represented employee grievances are:

A
  • denial of representation during grievance procedure
  • denial of overtime compensation provided by contract
  • annual performance evaluations
18
Q

Examples of represented employee complaints are:

A
  • allegation an officer must work graveyard shift alone

- denial of hardship transfer

19
Q

Grievance/complaint process: informal level is?

A

Level requires an informal discussion between immediate supervisor and grievance/complainant and/or their rep

20
Q

Grievance/complaint process level 1 is?

A

Area/section commander. immediate supervisor is also area or section commander SHALL be filed at level 2

21
Q

Grievance/complaint process level 2 is?

A

Division commander. Immediate supervisor is also division commander SHALL be filed at level 3

22
Q

Grievance/complaint process level 3 is?

A

Office of the commissioner. This is the last level of appeal for represented employee complaints

23
Q

Grievance/complaint process level 4 is?

A

Director of California dept of Human Resources. This is the last level of appeal for excluded employee grievances

24
Q

Elements of a formal grievance m/complaint?

A

A) alleged violation - specific provision or policy violated
B) statement of the problem
C) proposed remedy

25
Q

Response to a formal grievance/complaint should be concise and include the following:

A

Introduction, management position, and decision

Tips: Avoid redundancy, identify violation, conduct comprehensive investigation, do not respond to expanded allegations

26
Q

Grievance complaint form?

A

CHP 94, employee grievance/complaint

STD 630, employee contract grievance; or union equivalent

27
Q

Processing a grievance/complaint step 1 is?

A

All pertinent documentation necessary SHALL b forwarded to respective division and OER within 5 workday days after issuance of response

28
Q

Processing a grievance/complaint step 2 is?

A

2nd level of respond and All pertinent documentation SHALL be forwarded to affected command and OER within 5 working days of after issuance

29
Q

Processing grievance/complaint step 3 is?

A

OER will forward copy of 3rd level appeal to affected commands within 3 working days after receipt. Copy of departmental response will be forwarded to affected command within 3 working days after issuance

30
Q

Processing complaint/grievance step 4 is?

A

CalHR sends dept a copy of response to a level 4 appeal. OER will provide copies of level 4 response to affected command within 3 working days after receipt

31
Q

Grievance records SHALL be retained at affected command for period of?

A

3 years following date of final action

32
Q

Complaint records SHALL be retained in affected command for a period of?

A

1 year following the date of final action

33
Q

Headquarters central files SHALL retain grievance records for a period of?

A

5 years following date of final action and complaint records for a period of 3 years following date of final action

34
Q

Meet and confer involves?

A

CAHP rep and area/section/division commander only. Officer involved may or may not participate at commanders discretion

35
Q

What are unfair labor practices?

A

Actions or inactions by employer or exclusive rep which violate rights guaranteed by Dills Act

36
Q

Prior to removing an employee for cause from any specialty pay position, approval must be obtained from?

A

Appropriate assistant commissioner through channels

37
Q

Represented employees removed for cause from specialty pay position without adverse action may file appeal utilizing…

A

The grievance procedure contained in the appropriate contract

38
Q

Employees who have been removed for cause and served with an adverse action may file a written appeal to?

A

State personnel board

39
Q

Removal as a result of an preparation necessity, such as a reduction or elimination of motorcycles or aircraft…

A

Is it appealable