902 Measure Up

Question 1

CompTIA’s 6-steps of troubleshooting are?

Answer 1

1. ID problem
2. Theorize cause
3. Test theory
4. Action plan
5. Verify system functionality
6. Document (findings, actions, outcomes)

Question 2

What command backs up and restores?

Answer 2

Wbadmin

Question 3

Command Wbadmin does what 2 tasks?

Answer 3

backup (Windows Backup)

restore

Question 4

Command Gpupdate does what task?

Answer 4

refreshes all Group Policies (GroupPolicyupdate)

Question 5

An agreement between consumer and manufacturer describing how software can be used is a?

Answer 5

EULA (End User License Agreement)

Question 6

What a buyer can/cannot do with software/hardware describes what?

Answer 6

DRM (Digital Rights Management)

Question 7

What command searches and repairs corrupted/missing OS files?

Answer 7

sfc /scannow

Question 8

What utility sets dirty bit on C: & runs autochk on restart ?

Answer 8

Fsutil

Question 9

What utility locates and consolidates fragmented files on C:?

Answer 9

Defrag

Question 10

What utility creates simple disk volume on the new HDD

Answer 10

Diskpart

Question 11

What utility collects data from performance counters on both HDDs?

Answer 11

Perfmon