901

Question 1

What port does email traditionally use to receive mail?

Ch23- the internet

Answer 1

The POP3 protocol uses port 110

Question 2

In laser printer technology, what occurs during the writing stage of image formation?

Ch27- printers and multifunction devices

Answer 2

The print image is written to the drum.

Question 3

What wireless standard can operate at speeds up to 150 Mbps?

Ch22- wireless networking

Answer 3

802.11 n

Question 4

Anytime you hear either a scraping noise or a high-pitched squeal coming from your system, the first item to consider is?

Ch10-

Answer 4

Bad hard drive.

Anything that rotates in your computer is capable of making the sounds, but hard drive is first priority

Question 5

What are the voltages associated with a standard Molex connector?

Ch08- Power supplies

Answer 5

12v, and 5v

Question 6

Someone has placed a CMOS password on a computer and has forgotten the password. What should you do?

Ch05- RAM

Answer 6

Clear the CMOS password by removing the shunt from the clear CMOS jumper for a few seconds.

Most motherboards have a labeled security or password jumper. Removing or moving the shunt for a few seconds clears any CMOS passwords.

Question 7

How should a newly installed serial port be configured?

Ch11- essential peripherals

Answer 7

Eight data bits, no parity, one stop bit

Question 8

What is likely to be reset during standard printer maintenance?

Ch27- printers and multifunction devices

Answer 8

Paper and Tray settings

Question 9

Kane wants to install a wireless access point in his house, but he is unsure of the different wireless technologies in the market. Which wireless access point operates only on 5-GHz frequency?

Ch22- wireless networking

Answer 9

802.11 a

Question 10

Which motherboard form factor is is the smallest?

Ch07- motherboards

Answer 10

ITX

Question 11

What is the minimum cable type for 10baseT?

Answer 11

CAT 3

Question 12

Which of the following devices is probably the safest and easiest to hot-swap on a PC?

Ch11- essential peripherals

Answer 12

A USB camera

Question 13

FTP uses which TCP/IP protocols and ports?

Ch23- The Internet

Answer 13

TCP, with ports 20 and 21

Question 14

What is the correct boot sequence for a PC?

Ch05- RAM

Answer 14

Power good, CPU, post, boot loader, operating system

Question 15

A user has installed a new wireless router and is unable to connect their game console to the manufacturers network service. What should the technician look for first?

Ch23- The internet

Answer 15

Ensure the correct ports are open