9. Handover Procedures Flashcards
1
Q
The tenant should be given copies of what documents at the start of a tenancy?
A
- Receipt for any money given to the agent e.g., rent or deposit
- Check in and inventory
- Tenant information sheet/pack
- Tenancy agreement
- Current gas safety record
- Energy Performance Certificate (EPC)
- Standing order mandate
2
Q
The tenant must be given contact details for who?
A
Who to contact if there is a problem with the property
3
Q
The landlord should be given copies of what?
A
The tenancy agreements, the inventory for their records, a rental statement
4
Q
What do utility providers need to be informed of?
A
The change of occupants, the final meter readings, forwarding address of outgoing tenants (if consent is given)
5
Q
The agent should also send details of new tenants to who?
A
Local council tax department
6
Q
Other departments in your agency should be given what?
A
As much information as possible about the new tenancy
