8.2 - Decisions Flashcards

1
Q

Decision Making

A

A cognitive process that results in the selection of a course of action or belief from several options

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2
Q

Heuristics

A

Shortcuts (rules of thumb or informal guidelines) used to reduce the amount of thinking that is needed to make decisions
- usually occurs unconsiously

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3
Q

Anchoring

A

The tendency, in making judgments, to rely on the first piece of information encountered or information that comes most quickly to mind

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4
Q

What is framing and loss aversion?

A

Framing: in decison making, an emphasis on the potential losses or potential gains from at least one alternative
Loss Aversion: tendency for people to be more concerned with costs than with benefits (potential losses affect decision making more than potential gains do)

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5
Q

Availability Heuristic

A

Making a decision based on the answer that most easily comes to mind

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6
Q

Representativeness Heuristic

A

Placing a person or an object in a category if that person or object is similar to one’s prototype for that category

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7
Q

Affective Forecasting

A

The tendency for people to overestimate how events will make them feel in the future

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8
Q

Restructuring

A

A new way of thinking about a problem that aids its solution

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9
Q

Mental sets

A

Problem-solving strategies that have worked in the past
- can make it hard to explore other possible solutions to a problem because you keep trying what you know has been successful in the past

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10
Q

Functional Fixedness

A

In problem solving, having fixed ideas about the typical functions of objects

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11
Q

Insight

A

the sudden realization of a solution to a problem

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12
Q

Q: Your aunt is outside in the wind and wants to fix her hair, but she does not have a mirror to help her see what she is doing. You suggest using her phone’s camera. Why did she fail to think of this?

A

Because of functional fixedness, she forgets you could use your phone as a mirror (not only for texting)

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13
Q
A
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