804 crowds

Question 1

Crowds can generally be categorized into three (3) types:

Answer 1

Passive
Active
Volatile

Question 2

Tranquil - The members of a tranquil crowd are lawfully pursuing their interest with the safety of others in mind. As such, they require no police control.

Answer 2

(1) Example: Mall shoppers
(2) Recommended Action: None

Question 3

Apprehensive - A sudden or unanticipated development may cause members of a crowd to become apprehensive.

Answer 3

(1) Example: A bomb threat
(2) Recommended Action: Provide accurate information

Question 4

Exuberant - An exuberant crowd gathers for an enjoyable event. This crowd responds to cheerleading, flag waving, and music. It is an enthusiastic crowd and follows cues.

Answer 4

(1) Example: Concerts and parades
(2) Recommended Action: Monitor

Question 5

Confused - Members of a tranquil crowd who don’t have sufficient information and the perplexing situation causes confusion and anxiety.

Answer 5

(1) Example: Stalled traffic
(2) Recommended Action: Provide accurate information

Question 6

Annoyed - Members of passive crowds experiencing confusion and a feeling of being denied information relative to a current difficulty.

Answer 6

(1) Example: A scheduled event is delayed or postponed
(2) Recommended Action: Provide accurate information and monitor closely. Begin planning for management and control strategies.

Question 7

Physically Active - Members of exuberant crowds who begin to throw objects for others to catch in the spirit of having fun.

Answer 7

(1) Example: Frisbee throwing in an arena/aerosol string dispensers.
(2) Recommended Action: Take immediate action to stop activity and prevent non-active participants from becoming annoyed.

Question 8

Protesting - An antagonistic, often hostile, crowd seeking to bring about a change in a relationship or structure. If this crowd is frustrated in its immediate efforts to achieve change it may become volatile.

Answer 8

(1) Example: Labor dispute/civil protest
(2) Recommended Action: Contact leaders and establish firm rules for crowd’s behavior. Begin planning for management and control strategies.

Question 9

Panicked - Panic resulting from a need to get away from a situation or out of an area in preservation of life.

Answer 9

(1) Example: A fire in a crowded auditorium
(2) Recommended Action: Provide accurate information, use control measures and provide avenues of escape.

Question 10

Malicious - This crowd, often a group of members within a crowd, possesses a self-centered intent. It pushes and shoves others without concern. Its behavior is without concern for the safety or well-being of others and breaks laws.

Answer 10

(1) Example: Throwing cans, bottles, and fireworks in an arena, gang members mixed in with a passive or active crowd.
(2) Recommended Action: Remove actors immediately or place under close surveillance.

Question 11

Unruly - This crowd, a mob, openly and defiantly breaks the law. It is angry and destructive. While a crowd of malicious individuals may be a small group within another crowd, this crowd is composed almost entirely of lawbreakers and rioters.

Answer 11

(1) Example: A riot
(2) Recommended Action: Full crowd control measures