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801 Flashcards

1
Q

Which devices are common small computer interface scsi devices choose all that apply

Mouse
Keyboard
video card
Tape drive
Cd-rom drive
Hard disk drive
A

Tape drive
Cd-rom drive
Hard disk drive

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2
Q

After a technician installs a video card, which of the following should the technician configure
NEXT?

A. Resolution
B. Colors
C. Dots per inch
D. Refresh rate

A

Answer: A

.

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3
Q

A technician would like to connect to a computer using remote desktop. Which of the following
ports does remote desktop use by default?

A. 22
B. 443
C. 3389
D. 8080

A

Answer: C

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4
Q

Which of the following should a technician do NEXT after reporting an incident?

B. Confiscate the PC
C. Go back to work
D. Document the incident

A

Answer: D

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5
Q

Which of the following MUST be configured when trying to start a machine with a DVD?

A. TPM
B. Virtualization support
C. BIOS security
D. Boot order

A

Answer: D

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6
Q

After setting up a new computer, a user states that the mouse and keyboard will not work. Which
of the following is the MOST likely reason?

A. The network cable is disconnected
B. The PS/2 connectors are switched
C. The USB connectors are switched
D. The hard drive is unplugged

A

Answer: B

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7
Q

Which of the following interfaces are used to simultaneously transfer video and audio at high
rates?

A. HDMI
B. DVI-D
C. S-Video
D. DVI-I

A

Answer: A

.

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8
Q

Which of the following expansion cards would MOST likely have the requirements of utilizing a
direct auxiliary 6-pin power plug to operate properly?

A. PCI Express RAID card
B. PCI Express video card
C. PCI Express FireWire card
D. PCI Express LAN card

A

Answer: B

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9
Q

To configure two drives for MAXIMUM performance, which of the following RAID types should be
used?

A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10

A

Answer: A

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10
Q

Which of the following panel types would allow for the THINNEST possible display monitor?

A. LED
B. CRT
C. DLP
D. Plasma

A

Answer: A

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11
Q

A technician is tasked with selecting components to build a computer that will be used for
computer-aided drafting and computer aided modeling. Which of the following components are the
BEST choices? (Select TWO).

A. Triple channel memory
B. MIDI sound card
C. Socket 1156 motherboard
D. Onboard graphics
E. Socket 1366 CPU
A

Answer: A,E

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12
Q

Which of the following panel types would allow for the THINNEST possible display monitor?

A. LED
B. CRT
C. DLP
D. Plasma

A

Answer: A

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13
Q

Which of the following devices transmits data to all ports regardless of final destination?

A. Firewall
B. Router
C. Switch
D. Hub

A

Answer: D

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14
Q

Which of the following uses a single connector to deliver both video and audio?

A. DVI
B. Serial
C. VGA
D. HDMI

A

Answer: D

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15
Q

Which of the following expansion slots uses a serial connection?

A. PCI
B. PCI-X
C. PCIe
D. AGP

A

Answer: C

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16
Q

Which of the following would allow for multiple computers to share a display and input devices?

A. AGP video adapter
B. KVM switch
C. Portable TDR
D. PCI video adapter

A

Answer: B

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17
Q

Video editing workstations require the fastest hard drive access times with large storage capacity.
Which of the following hard disk setups would be MOST ideal for the described computer?

A. Two 500 GB SATA2 hard drives used in a JBOD array
B. Two 500 GB SATA2 hard drives in a hardware RAID 0
C. Two 500 GB SATA2 hard drives in a hardware RAID 1
D. Two 500 GB SATA2 hard drives in a software RAID 0

A

Answer: B

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18
Q

Two new PCs will have a DVD-RW drive for support use. The PCs will be used for Point of Sales
transactions and everything will be password protected or disabled. Which of the following is the
BEST way to disable the DVD-RW drives?

A. The Registry
B. Device Manager
C. Disk Management
D. The BIOS

A

Answer: D

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19
Q

Which of the following connector types uses a single RCA style connector?

A. DVI
B. VGA
C. RGB
D. Composite video

A

Answer: D

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20
Q

RG-59 is a designation for which of the following cable types?

A. Plenum
B. Fiber optic
C. Twisted pair
D. Coaxial

A

Answer: D

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21
Q

Which of the following is the only place where initial boot settings can be configured?

A. CMOS
B. BIOS
C. MBR
D. HAL

A

Answer: B

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22
Q

Which of the following expansion cards would MOST likely require the use of an external power
connector to function properly?

A. PCI Express video card
B. PCI Express fiber card
C. PCI Express sound card
D. PCI Express network card

A

Answer: A

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23
Q

A technician is installing a processor upgrade onto an Intel 775 socket motherboard. Which of the
following extra power connectors needs to be plugged in for the board to power on?

A. ATX 4-pin
B. Molex
C. PCIe 6-pin
D. PCIe 8-pin

A

Answer: A

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24
Q

Which of the following are examples of multimedia devices? (Select TWO)

A. Scanner
B. Digitizer
C. Webcam
D. Microphone
E. Touchscreen
A

Answer: C,D

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25
Q

The term SFF refers to which of the following?

A. CPU speed
B. Memory size
C. Motherboard size
D. HDD size

A

Answer: C

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26
Q

A threaded coaxial connector used to connect to a TV tuner is MOST often referred to as which of
the following?

A. F-connector
B. RJ-11 connector
C. IEEE 1394 connector
D. RJ-45 connector

A

Answer: A

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27
Q

The MAXIMUM transfer rate of eSATA is:

A. 1.54 Mbps.
B. 2.0 Gbps.
C. 3.0 Gbps.
D. 480 Mbps

A

Answer: C

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28
Q

When a power supply does not meet minimum requirements for a motherboard, which of the
following can happen?

A. Computer will not POST
B. Computer will overheat
C. Monitor will not power on
D. Processor will not run at proper speed

A

Answer: A

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29
Q

The SODIMM memory form factor is generally used in which of the following?

A. Laptops
B. Servers
C. Desktops
D. Workstations

A

Answer: A

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30
Q

Which of the following should be used when building a high-end graphics workstation for CAD
applications? (Select TWO).

A. Main memory of 8 GB or more
B. PCI-e video card with large amount of memory
C. More than 4 accessible USB 2.0 ports
D. A 32-bit OS to handle the large amount of expected disk I/O
E. An eSATA external drive

A

Answer: A,B

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31
Q

A composite cable connects to which of the following connectors?

A. HDMI
B. S-video
C. DVI
D. RCA

A

Answer: D

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32
Q

Which of the following requires a MINIMUM of four hard drives?

A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10

A

Answer: D

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33
Q

Joe, a technician, installs a new Blu-Ray player via an external cable. The PC has previously had
a USB 3.0 expansion card installed into its PCI Express slot. When Joe powers on the Blu-Ray
player, he notices the “USB 2.0 Device” pop up in the Windows System Tray. Which of the
following are probable causes? (Select TWO).

A. A virus is attacking the USB 3.0 driver, forcing it to operate in USB 2.0 mode only.
B. The Blu-Ray player is plugged into the wrong port on the back of the PC.
C. The Blu-Ray player was mistakenly plugged into the FireWire port.
D. The Bluetooth connection from a nearby mobile device is interfering with the Blu-Ray player.
E. The Blu-Ray player had a DVD loaded into it and this caused the computer to malfunction.
F. The technician that installed the USB 3.0 expansion card forgot to install the USB 3.0 driver

A

Answer: B,F

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34
Q

A customer has asked for the ability to operate dual digital monitors. Which of the following is the
BEST solution for accomplishing this?

A. Split the onboard video port.
B. Update the video drivers to allow for multiple monitors.
C. Add an adaptor to the onboard VGA port.
D. Install a video card with multiple DVI ports

A

Answer: D

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35
Q

Which of the following characteristics BEST differentiates a Home Theatre PC from a CAD PC?

A. Ability to play optical media
B. Gigabit network connection
C. Small form factor
D. Ability to edit large files

A

Answer: C

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36
Q

When comparing analog display inputs to digital display inputs, which of the following is an
advantage that digital has over analog?

A. Allows for higher brightness
B. More crosstalk
C. Sustains higher resolutions
D. Supports widescreen resolutions

A

Answer: C

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37
Q

Ann, a home user, would like to connect her laptop display to her home HD television. Which of
the following is the BEST solution?

A. Connecting the laptop’s VGA output to an HDMI adaptor
B. Connecting the laptop’s VGA output to the television’s VGA input
C. Connecting the laptop’s USB output to the HD television’s HDMI adaptor
D. Connecting the laptop’s USB output to the television’s USB input

A

Answer: B

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38
Q

A technician is dispatched to install additional RAM in a computer. The technician unplugs the
system from the power source, and removes the cover of the PC. Which of the following should
the technician do NEXT?

A. Update the BIOS for compatibility.
B. Put on an ESD strap.
C. Use an anti-static bag to hold the RAM while installing.
D. Clean out the PC with compressed air

A

Answer: B

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39
Q

When installing multiple SCSI drives in a system, which of the following is correct?

A. All drives must have the same SCSI ID.
B. Drives will be automatically assigned an ID by the controller.
C. Drives in the same RAID array must have the same SCSI ID.
D. Each drive must have a different SCSI ID

A

Answer: D

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40
Q

Which of the following would be the MOST important factor to consider when building a
virtualization workstation?

A. High-end graphics card with onboard memory
B. A compact form factor
C. Dual monitor support
D. Maximum RAM and CPU cores

A

Answer: D

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41
Q

Which of the following are standard AMD processor socket types? (Select TWO).

A. 1366
B. 1155
C. 940
D. LGA
E. F
A

Answer: C,E

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42
Q

Which of the following is the form factor of a standard Parallel connector?

A. DB-9
B. DB-15
C. DB-25
D. DIN-6

A

Answer: C

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43
Q

A technician is installing a new TV tuner on a Windows 7 HTPC and no channels are showing up.
Which of the following is the MOST likely cause?

A. The TV cable is connected to the FM/AM input.
B. The TV tuner card does not support HD channels.
C. The TV tuner card is not properly seated.
D. The cable signal is too weak

A

Answer: A

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44
Q

Which of the following technologies is responsible for communication with the CPU?

A. eSATA
B. PCI express
C. Southbridge
D. Northbridge

A

Answer: D

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45
Q

On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?

A. Additional power to onboard devices
B. Additional power to PCIx peripheral cards
C. Additional power to the South Bridge
D. Additional power to the CPU voltage regulator

A

Answer: D

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46
Q

Joe, a user, has installed a new monitor on an existing system. Joe calls a support technician and
reports that everything on the new display is fuzzy. Which of the following describes what needs to
be changed to correct this issue?

A. The display resolution needs to match the native resolution.
B. The old graphics card does not support the new monitor.
C. The new monitor cable needs to have aluminum cores installed.
D. The new monitor requires updated drivers to be installed

A

Answer: A

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47
Q

Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer
recognizes the device as a DVD-ROM. Which of the following actions would enable the system to
recognize the device as a Blu-Ray device?

A. The operating system must be upgraded to Windows Ultimate.
B. Flash the system’s motherboard CMOS.
C. Upgrade to the latest Windows Media Player.
D. Install the manufacturer’s drivers for the OS.

A

Answer: D

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48
Q

Which of the following external ports would a technician use to connect a keyboard? (Select
TWO

A. eSATA
B. IEEE 1394
C. USB
D. PS/2
E. VGA
A

Answer: C,D

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49
Q

A technician has 2GB of data that needs to be backed up from a customer’s Windows 7 computer.
Which of the following storage media should the technician use?

A. DVD-RW
B. CD-RW
C. DVD-ROM
D. CD-ROM

A

Answer: A

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50
Q

Which of the following adapter types uses a 7-pin cable to transmit video signals?

A. RGB
B. S-Video
C. HDMI
D. DVI

A

Answer: B

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51
Q

A technician is asked to upgrade RAM in a laptop from 4GB to 8GB. Which of the following should
the technician do FIRST?

A. Download the newest motherboard drivers
B. Enable TPM
C. Review the vendor laptop documentation
D. Flash the BIOS

A

Answer: C

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52
Q

Which of the following would provide continuous power to various devices connected to it during a
power surge or outage?

A. Line conditioner
B. Power strip
C. Battery backup
D. Surge suppressor

A

Answer: C

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53
Q

Which of the following memory features allows for the protection against random inconsistencies in the transfer of the data?

A. Low latency
B. Dual channel
C. ECC
D. Single channel

A

Answer: C

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54
Q

Which of the following types of device cable types are used to connect output devices such as
printers and scanners?

A. Parallel
B. eSATA
C. IDE
D. PATA

A

Answer: A

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55
Q

A technician wants to install a secondary IDE drive which will be configured for additional user
storage on the same IDE channel of the drive with the operating system. Which of the following
jumper configurations should the technician use for the additional drive, if the drive with the
operating system is set to MA?

A.Place a jumper on both the MA and CS jumper block of the secondary drive.
B. Place a jumper on the MA jumper block of the secondary drive.
C. Place a jumper on both the SL and CS jumper block of the secondary drive.
D. Place a jumper on the SL jumper block of the secondary drive.

A

Answer: D

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56
Q

USB 2.0 and which of the following ports share the same connector?

A. Micro USB 2.0
B. Mini USB 2.0
C. Micro USB 3.0
D. USB 3.0

A

Answer: D

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57
Q

Which of the following characteristics is generally found on a docking station that port replicators
do not offer?

A. Replicators usually have more USB ports than docks
B. Docks generally do not need separate power to function.
C. Docks have independent hardware that replicators lack.
D. Replicators have additional NIC that docks lack

A

Answer: C

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58
Q

Which of the following RAM types supports triple channel configurations?

A. RAMBUS
B. DDR
C. DDR3
D. DDR2

A

Answer: C

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59
Q

Which of the following devices would provide protection for electronic equipment in an area prone
to intermittent, unstable power?

A. Power strip
B. Surge suppressor
C. Uninterruptible power supply
D. Line conditioner

A

Answer: C

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60
Q

Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).

A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 6
E. RAID 10
A

Answer: B,E

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61
Q

Which of the following adapters causes the LEAST amount of signal loss?

A. VGA to DVI
B. HDMI to VGA
C. DVI to HDMI
D. S-video to RCA

A

Answer: C

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62
Q

Which of the following are factors when designing a home theater PC?

A. Wireless NIC
B. Audio frequency
C. Video refresh rate
D. Video output

A

Answer: D

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63
Q

A company is converting to LCD monitors and needs to properly dispose of all CRT monitors.
Which of the following is an important consideration when disposing of CRT monitors?

A. The materials within the cathode ray tube are harmful.
B. They are heavier than LCD monitors and therefore require special disposal.
C. The glass of the tube can easily break and cause serious injury.
D. The rays of the cathode can cause blindness if someone is exposed

A

Answer: A

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64
Q

Joe, a customer, requests that the desktop system he is buying is able to be used at his vacation
home in another country, as well as his regular home. The technician is aware that the country
mentioned has different power requirements. Which of the following should the technician ensure
the desktop contains?

A. Dual voltage options
B. UPS
C. Inverter
D. Micro-ATX connector

A

Answer: A

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65
Q

Which of the following is a standard Intel processor socket type?

A. F
B. 754
C. 940
D. LGA

A

Answer: D

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66
Q

Which of the following expansion slots is MOST commonly used for high-end video cards?

A. PCI
B. PCIe
C. CNR
D. AGP

A

Answer: B

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67
Q

Which of the following technologies can be accessed through the DisplayPort? (Select TWO).

A. USB
B. SATA
C. DVI
D. FireWire
E. HDMI
A

Answer: C,E

68
Q

Which of the following connections are typically on the external PC chassis? (Select TWO).

A. AGP
B. SAS
C. IEEE1394
D. eSATA
E. IDE
A

Answer: C,D

69
Q

Which of the following components should the technician warn the user will be reported differently
depending on the operating system that is currently booted?

A. RAID
B. RAM
C. Processor
D. SSD Drive
E. Video Card
A

Answer: B

70
Q

ECC memory offers which advantage over non-ECC memory?

A. Less energy consumption
B. The capability of error correction
C. More efficient core communication
D. Broader BUS throughput

A

Answer: B

71
Q

Thermal paste is used with which of the following components?

A. Fan
B. Heat sink
C. Motherboard
D. RAM

A

Answer: B

72
Q

Which of the following locations stores the boot sequence for a desktop computer?

A. BIOS
B. TPM
C. CPU
D. Boot sector

A

Answer: A

73
Q

Thermal paste is used with which of the following components?

A. Fan
B. Heat sink
C. Motherboard
D. RAM

A

Answer: B

74
Q

Ann, a customer, requests a high-capacity, cost effective backup media that she can administer
and store offsite with no assistance. Which of the following media types would BEST meet Ann’s
request?

A. Tape
B. DVD
C. Floppy
D. SSD

A

Answer: A

75
Q

A user already has 2 RAM modules in a 64-bit Windows 7 PC. Each is a 1GB DDR-PC1600 RAM
module. The user has 2 additional RAM modules that are each 2GB DDR-PC800. Which of the
following is true about the PC after installing the additional RAM modules?

A. The system only accesses the pair of 2GB RAM modules
B. The system accesses all RAM at 100MHz
C. The system enables ECC on all RAM modules
D. The system will not work as all RAM has to be equal sizes

A

Answer: B

76
Q

Which of the following devices requires 12V of power from the power supply?

A. Serial Port Card
B. CD-ROM Drive
C. Parallel Port
D. Audio Jack

A

Answer: B

77
Q

A user wishes to dispose of a CRT monitor that is no longer working. Which of the following steps
should a technician complete before proceeding with the disposal?

A. Break the glass in the CRT in a controlled environment to prevent injury
B. Discharge all capacitors in the CRT and remove them before disposal
C. Ensure familiarity and compliance with all relevant local regulations
D. Ensure that the monitor is no longer working and repair if possible

A

Answer: C

78
Q

When troubleshooting a PC that intermittently shuts off, which of the following should be
monitored?

A. Boot sequence
B. CPU temperature
C. SMART status
D. TPM module

A

Answer: B

79
Q

A technician is giving a safety class to new employees. Which of the following contains potentially
dangerous voltages and should be handled with care, even if the power has been recently
disconnected?

A. Laser printer
B. Wireless router
C. Paper shredder
D. CRT monitor

A

Answer: D

80
Q

A home user’s PC has an over-clocked CPU with a relatively small heat sync, small fans on the
800W power supply, and a high-end video card. Which of the following is the recommended
solution that will manage heat more effectively?

A. Replace the CPU heat sync with a high RPM fan
B. Purchase an energy efficient power supply
C. Not over-clocking the CPU
D. Liquid cooling system

A

Answer: D

81
Q

A technician is tasked with improving the speed at which a system boots and loads applications as
well as improving data availability. Which of the following should the technician implement?

A. Upgrade external storage to USB 3.0
B. Upgrade non RAID hard drives to SSD
C. Configure software RAID 5
D. Install additional eSATA drives

A

Answer: C

82
Q

The Tower of Hanoi is MOST likely configured in a system which implements:

A. a high RPM drives.
B. a tape drive.
C. an externally attached storage.
D. a RAID configuration

A

Answer: B

83
Q

An end user is designing a PC with a clear acrylic access panel to show off the insides. The user
wants the inside to stay cool, but as dust free as possible. Which of the following would BEST
meet this scenario?

A. Create a positive pressure air flow with unfiltered intakes and filtered exhausts
B. Create a positive pressure air flow with filtered intakes and unfiltered exhausts
C. Create a negative pressure air flow with unfiltered intakes and unfiltered exhausts
D. Create a negative pressure air flow with filtered exhausts and unfiltered exhausts

A

Answer: B

84
Q

Which of the following is the MAXIMUM transfer speed of USB 2.0?

A. 100 Mbps
B. 400 Mbps
C. 420 Mbps
D. 480 Mbps

A

Answer: D

85
Q

Which of the following display connections has 15-pins?

A. RGB
B. VGA
C. DVI
D. HDMI

A

Answer: B

86
Q

Which of the following connector types is only used for Coaxial?

A. RJ-11
B. ST
C. F
D. RJ-45

A

Answer: C

87
Q

Which of the following cable types has the MAXIMUM transfer rate of 1 Gbps?

A. CAT3
B. CAT5
C. CAT5e
D. CAT6

A

Answer: C

88
Q

Which of the following is the BEST way to explain RAID to a non-technical user?

A. “RAID is a dynamic logical disk management system.”
B. “RAID uses multiple hard disks to increase performance and/or provide protection against data
loss.”
C. “RAID uses data striping to reduce hard drive write time and parity bits to reconstruct the data
from a failed hard drive.”
D. “RAID stands for Redundant Array of Independent Disks

A

Answer: B

89
Q

A client wants a technician to install more RAM on their graphics workstation. The client has
provided a 4 GB SODIMM and had problems installing it. Which of the following is the probable
reason for this?

A. Graphic workstations require flash memory
B. The memory is incompatible for the workstation
C. Graphic workstations require solid state memory
D. The workstation has no available memory slots

A

Answer: B

90
Q

Which of the following MUST be performed when installing a PCI sound card for use instead of the
onboard sound?

A. Install drivers
B. Install additional memory
C. Configure the jumpers
D. Flash the BIOS

A

Answer: A

91
Q

Which of the following hard drive types would be considered the MOST likely to survive a fall?

A. SCSI
B. Solid State
C. IDE
D. SATA

A

Answer: B

92
Q

Which of the following are the MOST important factors to address when a technician is choosing
the components for a CAD workstation? (Select THREE).

A. Large drive space allocation
B. Powerful sound card
C. Multiple network cards
D. Multiple large HD monitors
E. Powerful video card
F. Maximum RAM
G. Powerful processor
A

Answer: E,F,G

93
Q

Which of the following allows a technician to enable support for a USB 1.1 device?

A. MBR
B. HCL
C. BIOS
D. AGP

A

Answer: C

94
Q

Which of the following connectors from a power supply should be used with a graphics expansion
card?

A. 8-pin 12 volt
B. PCIe 6-pin
C. 20-pin
D. SATA

A

Answer: B

95
Q

An end user requires a computer to support computer aided drafting and computer aided
modeling. Which of the following component packages should a technician recommend to the end
user?

A. Powerful processor, high-end graphics card, and maximum RAM
B. File streaming, printer sharing, and a RAID array
C. Surround sound audio, compact form factor, HDMI output
D. Processor and RAM that meets minimum Windows requirements

A

Answer: A

96
Q

After installing a bar code reader, which of the following is commonly done to configure the
reader?

A. Scan in program codes
B. Enable the code reader in the BIOS
C. Use Device Manager to enable I/R ports
D. Adjust jumper switches

A

Answer: A

97
Q

Which of the following expansion slots would support the HIGHEST transfer speeds for high-end
graphics cards? (Select TWO).

A. PCIe
B. AGP 8x
C. PCI
D. ISA
E. AGP
A

Answer: A,B

98
Q

Which of the following represents a connector that supports the connection of external devices?
(Select TWO).

A. IEEE1394
B. eSATA
C. EIDE
D. SATA
E. IDE
A

Answer: A,B

99
Q

Which of the following are the MOST important considerations when configuring a PC that will be
used for a CAD / CAM workstation? (Select TWO).

A. Gigabit NIC
B. HDMI output
C. Maximum RAM
D. Powerful processor
E. High end audio output
A

Answer: C,D

100
Q

Which of the following input devices allows multiple PCs to share a common display?

A. Router
B. Bridge
C. KVM
D. Wireless keyboard

A

Answer: C

101
Q

The helpdesk technician has been tasked to reinstall the OS on a desktop and has already
inserted the OS install disk in the CD-ROM. Which of the following would MOST likely need to be
configured within the BIOS to continue reinstalling the OS?

A. BIOS password
B. Flash BIOS for firmware upgrade
C. Boot sequence
D. Clock speeds

A

Answer: C

Explanation:
To boot the OS from the CD ROM, you need to change the boot sequence to boot
from CD ROM first. Normally, the boot sequence is to boot from hard disk and if it is unable to find
boot files there, it will look for it in a CD ROM. After that, it will look into other places like a floppy
disk drive and PXE boot.

102
Q

A user is requesting assistance in building a custom made PC for home theater use to connect to
their existing large LCD screen. Which of the following components should MOST likely be
recommended? (Select TWO).

A. Large IDE hard drive
B. HDMI output
C. Dual monitors
D. RAID array
E. TV tuner
A

Answer: B,E

Explanation:
A Home theater PC is also a TV. So you need to have a TV tuner card that will show
cable on the home theater PC. You would also need an HDMI output to connect the PC to a large
LCD screen for optimal viewing

103
Q

Which of the following devices might need drivers installed so that it can be recognized by the
operating system and function properly?

A. Speakers
B. Monitors
C. Scanners
D. Projectors

A

Answer: C

Explanation:
Scanner is a peripheral device that needs drivers to function properly. A scanner will
not be able to show the scanned page on the computer until it has the necessary files to transfer
the data to a PC.

104
Q

Which of the following would provide continuous power to various devices connected to it during a
power surge or outage?

A. Line conditioner
B. Power strip
C. Battery backup
D. Surge suppressor

A

Answer: C

105
Q

Which of the following memory features allows for the protection against random inconsistencies in the transfer of the data?

A. Low latency
B. Dual channel
C. ECC
D. Single channel

A

Answer: C

106
Q

Primary system functions like basic boot priorities, voltage parameters for the processor, and
SATA options are configured in which of the following areas of a PC system?

A. MBR
B. CMOS
C. VRAM
D. BIOS

A

Answer: D

107
Q

Which of the following storage media would be used to build a RAID 5 array?

A. Dual layer DVDs
B. SATA HDDs
C. Flash drives
D. Blu-ray discs

A

Answer: B

108
Q

Which of the following video cable types would be MOST likely to experience gradual, degraded
signal quality over a long distance?

A. HDMI
B. DisplayPort
C. VGA
D. DVI

A

Answer: C

109
Q

A DVI-D cable is generally used for which of the following computer functions?

A. Delivering audio only
B. Delivering audio & video
C. Delivering video only
D. Delivering an analog signal

A

Answer: C

110
Q

After installing a new serial port card in a computer, the communication parameters need to be
configured. Which of the following is the MOST common communication configuration for a serial
port?

A. Eight data bits, even parity, two stop bits
B. Seven data bits, no parity, one stop bit
C. Eight data bits, no parity, one stop bit
D. Seven data bits, even parity, one stop bit

A

Answer: C

111
Q

A technician has installed a digital display. Which of the following is TRUE about the native
resolution of a digital display?

A. It has the slowest refresh rate.
B. It causes the display to use pixel interpolation.
C. It is the lowest resolution.
D. It provides the best quality display

A

Answer: D

Explanation:
A digital display is obviously better than an analog one. Compared to an CRT monitor, the display
of an LCD and LED is lot better – crisp and clear

112
Q

Which of the following features can be configured with keyboards to assist users with disabilities?

A. Pointer trails
B. Magnifier
C. Sticky keys
D. Character map

A

Answer: C

113
Q

Which of the following expansion slots can ONLY be found on a desktop computer?

A. PCI express
B. Express Card 34
C. Express Card 54
D. PCMCIA

A

Answer: A

114
Q

Which of the following features makes logical processor cores appear as physical cores to the
operating system?

A. XD-bit
B. Hyperthreading
C. MMU virtualization
D. 64-bit architecture

A

Answer: B

115
Q

Which of the following is typically installed by connecting multiple DVI and USB cables to it?

A. Touch screen
B. LCD panel
C. Webcam
D. KVM

A

Answer: D

116
Q

Which of the following devices converts digital signals to analog ones?

A. Modem
B. Switch
C. Hub
D. Router

A

Answer: A

117
Q

ECC memory is primarily used in which of the following computers?

A. Tablet
B. Desktop
C. Server
D. Laptop

A

Answer: C

118
Q

A PC technician must upgrade memory from 2 GB to 4 GB in twenty Windows 7 notebook
computers. Some of the laptops have DDR2 memory, and some have DDR3. The memory
purchased for the upgrade is DDR3. Which of the following is the MOST likely outcome of this
upgrade?

A. The DDR2 notebooks will work with DDR3 provided the DDR2 is installed in the first DIMM
positions.
B. The DDR3 notebooks are the only ones that will accept the new memory.
C. The DDR2 memory will fit into the DIMM positions and work.
D. The DDR3 memory will not work correctly unless the CAS (CL) values are the same

A

Answer: B

Explanation:
A DDR3 memory can only work with other DDR3 chips. It cannot work with DDR2. Therefore, the
DDR3 memory purchased can only be used to upgrade notebook computers that have DDR3
memory installed

119
Q

Which of the following are components of an “active” CPU cooling solution?

A. A heatsink and thermal compound.
B. A heatsink, radiator, and thermal compound.
C. A heatsink, attached fan, and thermal compound.
D. A heatsink, case fan, and thermal compound.

A

Answer: C

120
Q

What type of port do you connect a Monitor to?

A. VGA
B. Serial
C. Parallel
D. DVI

A

Answer A

121
Q

Which of the following motherboards would fit in an ATX case?

A. BTX
B. ITX
C. Ultra ATX
D. Micro ATX

A

Answer: D

122
Q

A technician is asked to recommend hardware for a new computer for a graphic artist company
that regularly uses 3-D animation software. Which of the following components should be chosen
to BEST meet the customer’s needs?

A. Specialized video card
B. Multi-core processor
C. TV tuner/recorder
D. Tape backup drive

A

Answer: A

Explanation:
A high end special video card is needed to render 3D animation. Without a good video card, a
graphic artist cannot work properly on a computer creating 3D animation.

123
Q

A technician is helping to purchase a new server to be used to roll out virtualized workstations.
Which of the following components should be chosen to BEST meet the customer’s needs?
(Select TWO).

A. Specialized video card
B. Maximum memory
C. Maximum-core processor
D. Dual monitors
E. Surround sound audio
A

Answer: B,C

124
Q

A computer turns on and a “Date and Time Not Set” message appears on the screen after the
manufacturer logo. Which of the following is the MOST possible cause?

A. The computer was not shut down properly.
B. The CMOS battery needs to be replaced.
C. The OS has stopped synching with the NTP server.
D. The system BIOS is corrupted

A

Answer: B

125
Q

Which of the following is the FIRST component to transfer heat away from a processor?

A. Thermal paste
B. Case fan
C. Liquid cooling
D. Heatsink

A

A. Thermal paste

126
Q

QUESTION NO: 127
Which of the following connector types is used on a CAT5 cable?

A. RJ-45
B. DB-9
C. RJ-11
D. RS-232

A

Answer: A

127
Q

Which of the following cables is fire retardant?

A. UTP
B. PVC
C. STP
D. Plenum

A

Answer: D

128
Q

Which of the following PC expansion cards needs to be installed to record from a game console?

A. Video capture
B. High-end graphics
C. Network
D. RAID controller

A

Answer: A

129
Q

Which of the following provides the BEST solution for customers needing quiet cooling options?

A. Side panel slots
B. Liquid based
C. Additional fans
D. Thermal paste

A

Answer: B

130
Q

Which of the following RAID levels extends the size of a volume without providing reliability or
mirroring?

A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10

A

Answer: A

131
Q

Which of the following media types is BEST for backups of very large storage systems?

A. Blu-Ray
B. CD-ROM
C. DVD
D. Tape

A

Answer: D

132
Q

Which of the following RAID levels extends the size of a volume without providing reliability or
mirroring?

A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10

A

Answer: A

133
Q

Which of the following media types is BEST for backups of very large storage systems?

A. Blu-Ray
B. CD-ROM
C. DVD
D. Tape

A

Answer: D

134
Q

Which of the following is an example of a MAC address?

A. 192.17.2.1
B. http://www.comptia.org
C. 00-00-00-1B-02-55
D. 4309:FD21:ACB3:0012

A

Answer: C

135
Q

A customer would like assistance with choosing the appropriate PCs for opening an Internet café.
The customer explains to the technician that the PCs would only be used to search the Internet.
Which of the following would the technician suggest?

A. Thick client
B. Gaming PC
C. Media PC
D. Thin client

A

Answer: D

136
Q

A technician is looking to install a 3.5 inch desktop hard drive into an external enclosure. Which of
the following input interfaces would provide the MOST throughput for the drive?

A. USB 2.0
B. IEEE 1394
C. Bi-Directional Parallel
D. eSATA

A

Answer: D

137
Q

A consultant has been asked to install the brightest possible projector into an office conference
room that has a lot of natural sunlight. Which of the following specifications would BEST meet the
client’s needs?

A. Highest possible resolution
B. High lumens
C. High contrast
D. HDMI 1.4 compatibility

A

Answer: B

138
Q

In addition to power and DVI, which of the following additional connections is needed to setup a
fully functional touch screen LCD monitor?

A. USB
B. SCSI
C. Ethernet
D. Parallel

A

Answer: A

Explanation:
A USB is needed to set up a touch screen LCD monitor

139
Q

Which of the following resolution modes, by design, provides the BEST possible visual quality on a
flat screen LCD monitor?

A. SVGA
B. Digital
C. XGA
D. Native

A

Answer: D

140
Q

A technician needs to install an appropriate PSU into a new machine. The technician needs
available power for a floppy drive, two older IDE hard disks, a single SATA hard disk, and an IDE
optical drive. How many unique power connectors will the PSU need to accommodate the listed
devices?

A. 2
B. 3
C. 4
D. 5

A

Answer: B

Explanation:
Three power connectors are enough to power a floppy drive, old IDE hard disk a single SATA disk
and an optical drive. This is possible because a single connector has multiple connectors that can
be plugged into these devices

141
Q

A technician has just installed two memory modules on a motherboard that supports DDR3 RAM
with the bus speed up to 1600 MHz. The specifications of memory are DDR3 1066 MHz for one
module and DDR3 1333 MHz for another. On which of the following bus speeds will the system
function?

A. 800 MHz
B. 1000 MHz
C. 1066 MHz
D. 1600 MHz

A

Answer: C

142
Q

When configuring a new hard drive for use in a hot swappable environment, which of the following
connection types should be used?

A. PATA
B. eSATA
C. IDE
D. SATA

A

Answer: B

Explanation:
eSATA, the e is for external - meaning that the cabling used is meant for being outside of the
computer chassis

143
Q

Which of the following should be recommended for cooling a high-end gaming PC? (Select TWO).

A. Power saving NIC
B. Passive cooling
C. Additional case fans
D. Liquid cooling system
E. Lower wattage power supply
A

Answer: C,D

144
Q

Thermal paste is used between the CPU and heatsink to:?

A. make the heatsink easier to remove when replacing the CPU.
B. aid in the transfer of energy from the CPU to the heatsink.
C. act as a fire retardant should the CPU overheat.
D. keep the heatsink in place on the CPU.

A

Answer: B

145
Q

Which of the following memory types comes in the SIMM variety?

A. SDRAM
B. DDR3
C. DDR2
D. RDRAM

A

Answer: A

146
Q

Which of the following would benefit MOST from the use of dual monitors?

A. Gaming PC
B. Home theater PC
C. A/V editing station
D. Thin client

A

Answer: C

147
Q

Which of the following cable types carries an analog video signal across three separate physical
channels?

A. Component
B. RCA
C. DVI-analog
D. VGA

A

Answer: A

Explanation:
Video connections use many of the same connectors as analog and digital audio. Pro video
applications generally use XLR or BNC cables, whereas consumer video equipment often uses
RCA phono plugs. Phono plug connections can be either composite or component video

148
Q

Before installing a new expansion card, which of the following should a technician consider?(Select TWO).

A. CPU type
B. Free hard drive space
C. Power supply wattage
D. Amount of RAM
E. Bus type
A

Answer: C,E
Explanation:
First you need to check if the power supply has enough wattage to power the new expansion card.
Then check the bus type to see if it can support the new expansion card

149
Q

A user wants to purchase a new computer to use word processing software only. Which of the
following computer types should be recommended?

A. Thin client
B. CAD workstation
C. Home server
D. Gaming PC

A

Answer: A

150
Q

A user needs a new gaming computer which can be both fast and quiet. Which of the following
should MOST likely be installed to meet the user’s requirements?

A. Liquid-based cooling system
B. Passive cooling system
C. Thermal paste
D. Low RPM fans

A

Answer: A

151
Q

Which of the following computer components are located on the Northbridge? (Select TWO).

A. Hard drive
B. CPU
C. Fan
D. RAM
E. Audio
A

Answer: B,D

152
Q

Which of the following can be used to change fan speeds?

A. Device manager
B. BIOS
C. Power options
D. Action center

A

Answer: B

153
Q

A client wants to take their old VCR tapes and put them on a DVD. Which of the following
expansion cards would need to be installed in a computer to perform this task?

A. TV tuner
B. Video graphics
C. Sound
D. Video capture

A

Answer: D

154
Q

Which of the following socket types is for an Intel CPU?

A. F
B. 940
C. AM3
D. 1156

A

Answer: D

155
Q

Which of the following socket types is for an AMD CPU?

A. 940
B. 775
C. 1155
D. 1366

A

Answer: A

156
Q

Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?

A. RG-6
B. CAT3
C. RG-59
D. Multi-mode

A

Answer: B

157
Q

Besides the CPU, which of the following components might have their own heatsink?

A. Audio card
B. RAID controller
C. Graphics card
D. Hard drive

A

Answer: C

158
Q

A CAD/CAM user requires faster onscreen refresh rates. Which of the following slots allows for
faster graphic performance?

A. AGP
B. AGP x8
C. PCIe
D. PCI

A

Answer: C

Explanation:
PCIe has faster refresh rates. It’s up to 5.8 MP grayscale at full refresh rate

159
Q

Which of the following is MOST likely to contain hazardous voltages?

A. CD-ROM drive
B. External USB drive
C. Inkjet printer
D. CRT display

A

Answer: D

160
Q

Which of the following RAM modules has a PC rating of 10600?

A. DDR
B. SDRAM
C. DDR3
D. DDR2

A

Answer: C

161
Q

Which of the following types of RAM is typically used to improve reliability?

A. Double sided
B. ECC
C. SODIMM
D. RDRAM

A

Answer: B

162
Q

Which of the following uses Intel’s core i CPUs? (Select TWO).

A. F
B. 1366
C. 775
D. 1155
E. AM3
A

Answer: B,D

163
Q

Which of the following hard drives has the BEST shock resistance?

A. IDE
B. NAS
C. SATA
D. SSD

A

Answer: D

164
Q

Which of the following connectors is found on every desktop power supply?

A. Berg
B. SATA
C. PCIe
D. Molex

A

Answer: D

165
Q

Which of the following components would MOST likely be utilized in a virtualization server? (Select TWO).

A. Maximum memory
B. High-end sound card
C. High-end video card
D. Dual-rail 1000w PSU
E. Quad core CPU
A

Answer: A,E

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