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Standards Aged Care > 8 standards aged care > Flashcards

8 standards aged care Flashcards

1
Q

Quality standard 1 ?

A

Consumer dignity and choice

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2
Q

Explain consumer dignity and choice

A

I am treated with dignity and respect, and can maintain my identity. I can make informed choices about my care and services, and live the life I choose.

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3
Q

Quality standard 2 ?

A

Ongoing assessment and planning

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4
Q

Quality standard 3 ?

A

Personal care and clinical care

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5
Q

Quality standard 4 ?

A

Services and supports for daily living

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6
Q

Quality standard 5 ?

A

Organisation’s service environment

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7
Q

Quality standard 6 ?

A

Feedback and complaints

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8
Q

Quality standard 7 ?

A

Human resources

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9
Q

Quality standard 8 ?

A

Organisational governance

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10
Q

Explain Ongoing assessment and planning

A

I am a partner in ongoing assessment and planning that helps me get the care and services I need for my health and well-being.

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11
Q

Explain Personal care and clinical care

A

I get personal care, clinical care, or both personal care and clinical care, that is safe and right for me.

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12
Q

Explain Services and supports for daily living

A

I get the services and supports for daily living that are important for my health and well-being and that enable me to do the things I want to do.

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13
Q

Explain Organisation’s service environment

A

I feel I belong and I am safe and comfortable in the organisation’s service environment.

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14
Q

Explain Feedback and complaints

A

I feel safe and am encouraged and supported to give feedback and make complaints. I am engaged in processes to address my feedback and complaints, and appropriate action is taken.

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15
Q

Explain Human resources

A

I get quality care and services when I need them from people who are knowledgeable, capable and caring.

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16
Q

Explain Organisational governance

A

I am confident the organisation is well run. I am a partner in improving the delivery of care and services.

Standards Aged Care (1 decks)

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