8. Role of a Broker Flashcards

1
Q

What are the different types of agent authority?

A

Actual authority:
- Express authority (which arises from the terms of an agreement)
- Implied authority (when an agent needs to undertake certain actions to complete their requirements)

Apparent authority - the assumed authority of the agent, which the insurer may not know (such as which lines of business they are broking for)

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2
Q

Definition: Agent

A

The broker who provides insurance between the insured (principal) and insurer (third party)

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3
Q

Definition: Appointed representatives

A

An individual or company that is appointed by an authorised person under the terms of a contract. The principal takes responsibility for the AR’s activities

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4
Q

Definition: Authorised persons

A

An intermediary wishing to offer independent advice must apply for direct authorisation by the FCA.

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5
Q

Definition: Broker Insurance Document (BID)

A

A summary of the risk provided to the client by their broker

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6
Q

Definition: Delegated authority

A

When a broker is entrusted with certain authority by the insurer such as binding risks, settling claims, and collecting premium

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7
Q

What are the different types of agency?

A

There are three methods of creating an agent/principal relationship:
- Agency by consent, both parties agree on terms of appointment
- Agency by necessity, trusted to act in a certain way to prevent damage in an emergency
- Agency by ratification, agent acts without authority, which the principal accepts afterwards

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8
Q

Definition: Principal

A

The person looking to buy insurance via a broker (agent) and insurer (third party)

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9
Q

Definition: Broker

A

An agent who is subject to the general law of agency, and typically represents the insured / client

Retail: A broker in contact with the insured / client
Wholesale: A broker in contact with the insurer

They are regulated by the FCA, and do not need to be a Lloyd’s broker to operate in the Lloyd’s market

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10
Q

Definition: Termination of agency

A

Mutual agreement
Termination by one party
Death, bankruptcy or insanity

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11
Q

Definition: Terms of business agreement (TOBA)

A

Sets out the details of their relationship with their clients and insurers

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12
Q

What services does a broker provide?

A

Client:
- Review needs
- Advise whether risk is insurance
- Decide best market
- Negotiate terms and conditions
- Assist with claims

Insurer:
- Binding risks
- Issuing documentation
- Settling claims
- Collecting premium to share with insured

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13
Q

How does a broker assist in the placing and claims process?

A

They present the required information to the insurer and negotiate on behalf of the client

Funds (premium and claims) then flow through the broker

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