8) Leadership in PT

Question 1

Mechanistic Model of Organization

Answer 1

For larger organizations

• Not a lot of flexibility, which can be challenging for managers

Question 2

Organic Model of Organization

Answer 2

For smaller organizations or organizations w/structural flexibility

Question 3

What are the differences between leaders and managers?

Answer 3

D

Question 4

Follower

Answer 4

Assigns the manager or leader

Question 5

Isolated Follower

Answer 5

Detached and maintains status quo; Doesn’t care

Question 6

What are the types of followers?

Answer 6

• Isolated
• Bystander
• Participant
• Activist
• Diehard

Question 7

Bystander

Answer 7

Aware of what is happening, but does not get involved; Don’t cause trouble, but are ineffective

Question 8

Participants

Answer 8

Make a positive or negative impact

Question 9

Activists

Answer 9

Have a strong (+/-) feeling about the organization that impacts people

Question 10

Diehards

Answer 10

All for the organization, but can take things too far

Question 11

What is the key to managing the different types of followers?

Answer 11

Ignore isolators and bystanders; ID the supporters and detractors amont the participants, activists, and diehards

Question 12

Leaders

Answer 12

Helps groups of people reach a common goal

• Should be respected by all followers
• Should innovate, communicate the vision, and challenge the status quo

Question 13

Front Leadership

Answer 13

Goes in first and motivates

Question 14

Behind Leadership

Answer 14

Gives orders

Question 15

Lateral Leaders

Answer 15

Lead along side/from within

Question 16

What were the dimensions of the GLOBE study?

Answer 16

• Charismatic
• Team-oriented
• Participative
• Autonomous
• Humane
• Self-protective → Need to disconnect from your role to recharge and give people time away from you

Question 17

Influence

Answer 17

Using power to change behavior/attitudes or produce an effect without direct command/force

• The result of people buying in
• 2-way (not top-down or bottom-up)
• Influential person has to be willing to walk

Question 18

Compare smaller and larger spans of control

Answer 18

Smaller

• Larger flow of work
• Organization has some instability (management should be centralized)
• Location

Larger

• Work is homogenous
• Workers are well trained
• Specialists are available

Question 19

Culture

Answer 19

Affects quality and performance; Is resistant to change but malleable and manageable

Question 20

Subculture

Answer 20

Culture of a group

Question 21

True or False: Organizations can run while a leader is gone but they can’t grow

Answer 21

True

Question 22

Peter Principle

Answer 22

Employees continue to get promoted, but eventually they will be at their level of incompetence

Question 23

Professional Socialization

Answer 23

Becoming acclimated to the culture and determining the best cultural fit

• Improves work environment
• Influences interactions btwn supervisors and employees
• Influences job satisfaction and turnover

Question 24

Within an organization, who does their need to be a good balance between?

Answer 24

• Leaders and managers
• Human and financial factors
• Formal and informal socialization

Question 25

What should leaders do?

Answer 25

Innovate, communicate the vision, and challenge the status quo