8. Business Process Flashcards
What are the legal implications of an insurer providing a quotation?
- They do not remain valid indefinitely.
- If the client tries to accept the quotation after the expiry date, the insurer can agree if it wishes, but it is not obliged to do so.
- If the insurer does not specify on the quotation the time period for which it remains open for acceptance, then the concept of ‘reasonable time’ applies.
- The insurer is not on risk if a client has received its quotation only and not yet accepted it.
- If the client accepts the quotation on the terms provided in the time period, the insurer cannot back out of the agreement.
If an insurer issues a quotation and the client agrees but wants to change some of the terms, what is the position for the insurer?
a. It must accept the client’s changes and honour the quotation.
b. The quotation must be accepted exactly as issued, so the insurer is not bound to accept the client’s changes.
c. The insurer is obliged to reissue the quotation, including the client’s changes.
d. The insurer must reissue the original quotation and the broker must persuade the client to accept it.
b. The quotation must be accepted exactly as issued, so the insurer is not bound to accept the client’s changes.
Calculation for signed line?
Written line / overall percentage written x signed line % left = Signed line
What are the reasons for natural termination?
- Cancellation by the Insured -
- Cancelled by the Insurer
- Fulfilment
- Expiry of the policy period
WHat are the reasons for unnatural termination?
- Breach of Duty of fair presentation
- Breach of warranty
- Fraud
What are the reasons existing insurers may choose not to renew?
- Contract is running at a loss
- Not covering that business anymore
Which of these is not a valid reason for an insurer to refuse to renew an insurance contract?
a. It is no longer authorised to write that class of business.
b. It does not have sufficient capacity.
c. The broker has approached other insurers looking for competing quotes which has offended the insurer.
d. The risk was loss-making this year.
c. The broker has approached other insurers looking for competing quotes which has offended the insurer.
In line with new regulatory rules introduced by the FCA in 2017, what do insurers and intermediaries selling general insurance need to do?
- Disclose last years premium
- Include text to encourage clients to shop around
What do proposal forms include?
- Name, address, nature of business
- Insurance information
- Turnover
- Geographical spread of risk
- Amount of insurance required
What are the roles of the MRC?
- It is a document which the broker puts together that summarises their client’s risk into a
standardised format for presentation to the underwriters. - It is also the document on which the underwriters formally indicate their written lines.
- It can be the document which is sent to the client as their copy of the insurance contract.
What are the types of MRC?
- Open Market MRC - where the broker visits each risk individually one by one and visits each underwriter separately.
- Lineslip MRC- Preset group of underwriters, if 2 agree, the rest have to follow.
- Binder MRC - Where UW’s have been given DUA to an external 3rd party.
What are the 6 sections of the MRC?
- Risk Details
- Information
- Security Details
- Subscription information
- Fiscal and Regulatory
- Broker Remuneration
What is the purpose of the General Underwriters Agreement (GUA)?
- create an agreement between all the underwriters on a particular MRC as to who will deal
with any contract changes - clarify the extent of the authority given to the leaders and any other identified underwriters
to agree the changes - enable flexibility for each class of business to refine the rules to suit their own
requirements - ensure that all underwriters are advised of the changes even if they are not involved in
the agreement process themselves
The GUA Schedule on the MRX is split into 3 segments, what are they?
- Part 1 - Slip Leader only
- Part 2 - Slip Leader plus agreement parties
- Part 3 - All Underwriters
What are the segments of the Market Reform Contract Endorsement (MRCE)?
- Risk and endorsement identification.
- Contract changes.
- Information (if required).
- Agreement.
- Contract administration and advisory (if required).