8,9,10,33 Flashcards
Referent
Motivates one person to communicate with another. Cues initiate communication.
Communication
In nursing is a journey to a destination of clear meaning.
Sender
Is the person who delivers the message.
Message
Is the content of the conversation, including verbal and non verbal information the sender expresses
Channel
The means of conveying and receiving the message through visual, auditory, and tactile senses.
Receiver
You send the message to the receiver.
Environment
The physical and emotional climate in which the interaction takes place.
Feedback
The message the receiver returns to the sender is the feedback. It also indicates whether the receiver understood the meaning of the senders message
Intrapersonal communication or self talk
A powerful form of communication that occurs within an individual.
Interpersonal commutation
Is interaction that occurs between two people or within a small group
Public communication
Is the interaction of one individual with large groups of people.
Verbal communication
Involves the spoken or written word.
Denotative meaning
Common language share of a word
Connotative meaning
The shade or interpretation of a words meaning influenced by thoughts feelings, or ideas people have about a word.
Nonverbal communication
Messages sent through the language of the bold.
Meta communication
Is exploration of all factors that influence communication.
Therapeutic communication
You develop a relationship with the patient to meet several purposes.
Sbar
Stands for situation, background, assessment, recommendation
Lateral violence
Occurs in nurse to nurse interaction and includes behaviors such as withholding information, backbiting, making snide remarks and non verbal expressions of disapproval rolling eyes.
Empathy
The ability to understand and accept another persons perspective
Sympathy
The concern, sorrow, or pity you feel for the patient
Assertive communication
Based on a philosophy of protecting individual rights and responsibilities
Touch
One of the nurses most potent forms of communication
Proteinuric
Protein in the urine
Voiding
Expelling urine from the bladder
Micturition
Expelling urine from the bladder
Urinary diversion
Urine drains through an artificial opening (stoma) on the abdominal wall
Urinary retention
An accumulation of urine in the bladder because the bladder is unable to partially or completely empty
Residual urine
Urine that remains in the bladder after urination