7Intro and the 7 Principles of Communication Flashcards

1
Q

process of meaning-making through a channel or a
medium in a specific context

A

COMMUNICATION

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2
Q

communication comes from the Latin word *** meaning ‘to make common’

A

COMMUNICARE

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3
Q

stimulus or meaning produced

A

MESSAGE

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4
Q

message analyzer and interpreter

A

RECEIVER

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5
Q

response to message

A

FEEDBACK

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6
Q

expectations and norms of interaction

A

CONTEXT

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7
Q

anything that blocks or interrupts a message

A

INTERFERENCE

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8
Q

condition of speaker and receiver (emotionally and physically)

A

ENVIRONMENT

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9
Q

Fuzzy language,
jargon, clichés, euphemisms, and similar others should be avoided

A

CLARITY

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10
Q

Be specific. The use
of accurate words helps in achieving ***

A

CONCRETENESS

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11
Q

Be polite in words and in manner

A

COURTESY

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12
Q

Strive to achieve grammatically correct sentences. Serious grammar and
pronunciation errors lead to meaning inaccuracies.

A

CORRECTNESS

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13
Q

Consider the receiver‘s level of education, race, and other social orientations
when crafting and delivering a message. A simple word for you may not be that simple for others

A

CONSIDERATION

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14
Q

Make your message interesting and captivating.

A

CREATIVITY

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15
Q

Be direct and simple in your message. choose accurate words to express intended meanings so that
messages are kept short.

A

CONCISENESS

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16
Q

Be attentive to people ‘s cultural differences. A joke in one culture might be an insult to another

A

CULTURAL SENSITIVITY