7Intro and the 7 Principles of Communication Flashcards
process of meaning-making through a channel or a
medium in a specific context
COMMUNICATION
communication comes from the Latin word *** meaning ‘to make common’
COMMUNICARE
stimulus or meaning produced
MESSAGE
message analyzer and interpreter
RECEIVER
response to message
FEEDBACK
expectations and norms of interaction
CONTEXT
anything that blocks or interrupts a message
INTERFERENCE
condition of speaker and receiver (emotionally and physically)
ENVIRONMENT
Fuzzy language,
jargon, clichés, euphemisms, and similar others should be avoided
CLARITY
Be specific. The use
of accurate words helps in achieving ***
CONCRETENESS
Be polite in words and in manner
COURTESY
Strive to achieve grammatically correct sentences. Serious grammar and
pronunciation errors lead to meaning inaccuracies.
CORRECTNESS
Consider the receiver‘s level of education, race, and other social orientations
when crafting and delivering a message. A simple word for you may not be that simple for others
CONSIDERATION
Make your message interesting and captivating.
CREATIVITY
Be direct and simple in your message. choose accurate words to express intended meanings so that
messages are kept short.
CONCISENESS
Be attentive to people ‘s cultural differences. A joke in one culture might be an insult to another
CULTURAL SENSITIVITY