7C's Flashcards
7C’s of effective communication
Completeness
Conciseness
Consideration
Courtesy
Concreteness
Clearness
Correctness
is essential to the quality of the communication process in general
Completeness
communication should include
everything that the receiver needs to hear for him/ her to respond, react, or evaluate properly.
Completeness
Giving the exact instructions for the audience to respond properly
Completeness
It answers the WH questions: What, Who, Where, when, and How,
Completeness
does not mean keeping the message short, but
making it direct or straight to the point.
Conciseness
Insignificant or redundant information should be eliminated from the communication that will be
sent to the recipient.
Conciseness
To be effective, the speaker should always consider relevant information about his/her receiver such as mood, background,
race, preference, education, status, and needs, among others. By doing so, he/she can easily build rapport with the audience.
Consideration
Effective communication happens when the message is ____ and supported by facts, figures, and real-life examples and
situations.
Concreteness
The receiver is more connected to the message
conveyed.
Concreteness
Respecting the culture, values, and beliefs of his/her receivers.
Courteousness/Courtesy.
Being ______ at all times creates a positive impact on the audience.
Courteousness/Courtesy.
Implies the use of simple and
specific words to express ideas.
Clearness
It is also achieved when the speaker
focuses only on a single objective in his/her speech so as not to confuse
the audience.
Clearness
Grammar eliminates negative impact on the
audience and increases the credibility and effectiveness of the message.
Correctness
