7.7 Overcoming Challenges

Question 1

an incumbent is likely to attribute the causes of his or her poor performance to, What?

Answer 1

external factors

Question 2

an incumbent is likely to attribute successful performance to, what?

Answer 2

his or her motivation and ability

Question 3

What are the differences in perception are often called ?

Answer 3

actor and observer differences

Question 4

if organizations want to serve both the evaluation and development purposes effectively, how should they conduct appraisal interviews?

Answer 4

there should be two appraisal interviews. One interview can focus on evaluation and the other, at a different time of the year, can focus on development.