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CISCO - Network Addressing and Basic Troubleshooting > 7.5 Customer Support > Flashcards

7.5 Customer Support Flashcards

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CISCO - Network Addressing and Basic Troubleshooting (25 decks)

1.1 Purpose of the Physical Layer

1.2 Physical Layer Characteristics

1.3 Copper Cabling

1.4 UTP Cabling

1.5 Fiber-Optic Cabling

2.2 Media Access Control Methods

3.1 How a Host Routes

3.2 Routing Tables

4.1 IPv6 Address Types

4.2 GUA and LLA Static Configuration

4.3 Dynamic Addressing for IPv6 GUAs

4.4 Dynamic Addressing for IPv6 LLAs

4.5 IPv6 Multicast Addresses

5.1 Neighbor Discovery Operation

6.1 Cisco Switches

6.2 Switch Speeds and Forwarding Methods

6.3 Switch Boot Process

6.4 Cisco Routers

6.5 Router Boot Process

7.1 The Troubleshooting Process

7.2 Physical Layer Problems

7.3 Troubleshoot Wireless Issue

7.4 Common Internet Connectivity Issues

7.5 Customer Support

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