7.4 Promoting and Selling Flashcards

1
Q

what makes a company product different?

A

they could have different packaging, labelling, or be more complex than others.

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2
Q

Why do companies invest in customer service?

A

Companies invest in customer service because customers want a high level of customer service. Though that is not always possible.

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3
Q

How does convenience relate to promoting and selling

A

Convenience relates to promoting and selling because people buy the thing that is most convenient for them.

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4
Q

What is value for money?

A

the lowest price for the best quality.

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5
Q

What is Quality

A

the standard of something as measured against other things of a similar kind; the degree of excellence of something

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6
Q

How are ethics involved in promoting and selling

A

People will not buy the products if it does not follow their ethics.

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7
Q

What is the environment when talking about promoting and selling?

A

How does the product affect the environment

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8
Q

What are the 5 ps?

A
Product
People
Price
Promotion
Place
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9
Q

What is the point if Promoting and Selling?

A

To get customers to shop at their store.

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10
Q

What is the point of personal Promotion?

A

The person selling can read the customer and be more persuasive than Tv advertisements.

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11
Q

What is an opinion leader?

A

An influencer or celebrity who promotes your product

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12
Q

What is the point of Relationship promotion?

A

It gets the customer to keep coming back to your store.

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13
Q

What are Public relations good for?

A

They are to keep/ create a good public image

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14
Q

What are the different types of sales promotions?

A
Personal,
relationship,
opinion,
Publicity,
Public Relations, 
Sales Promotion, 
Gender stereotyping
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15
Q

What is a good advertisement

A

A good advertisement requires the product to reach the intended audience and they like the product.

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16
Q

What is market segmentation

A

market segmentation is separating people into similar groups.

17
Q

What are some groups that you could split people into?

A
You could split them into:
age,
Gender,
income level,
educational background,
geographical location,
lifestyle, 
family structure
18
Q

How do companies promote their items to kids?

A
Building Brand loyalty,
The internet,
Pester Power,
Psychology and research,
Buzz Market