720 Flashcards
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?
A. the Conference bridges node under Meetings
B. the Networks & locations node under Locations
C. the Phone numbers node under Voice
D. the Auto attendants node under Voice
the Conference bridges node under Meetings
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
A. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.
B. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
C. From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.
D. Run the Set-CsTenantDialPlan cmdlet.
From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
A. Assign a dial plan to User1.
B. Assign a phone number to User1.
C. Enable hosted voicemail for User1.
D. Enable Enterprise Voice for User1.
Enable Enterprise Voice for User1
The first step is to enable enterprise voice for the user
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?
A. an emergency calling policy
B. a calling policy
C. an emergency call routing policy
D. a voice routing policy
An emergency calling policy
the emergency calling policy allows us to notify a person in your organization, typically the security team, when a user dials an emergency number.
Your company assigns an Office 365 E3 license to each user. All users are in France.
You plan to deploy Direct Routing.
Which additional license should you assign to the users?
A. Microsoft 365 Auto Conferencing
B. Microsoft 365 Phone System ג€” Virtual User
C. Microsoft 365 Domestic Calling Plan
D. Microsoft 365 Domestic and International Calling Plan
E. Microsoft 365 Phone System
Microsoft 365 Phone System
our company hires a new employee in Lisbon.
You assign a Microsoft 365 E3 license to the employee.
The employee must schedule meetings that will include customers in Lisbon. The customers will dial in to the meetings by using PSTN.
You need to ensure that the employee can send meeting invitations that include a dial-in conferencing bridge. The bridge must be set to a local number in Lisbon instead of the company’s default dial-in conferencing bridge number.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. From Users in the Microsoft Teams admin center, edit the Audio conferencing settings of the employee.
B. From the Microsoft Teams admin center, modify the settings of the default conferencing bridge.
C. From the Microsoft 365 admin center, assign an Auto Conferencing add-on license to the employee.
D. From the Microsoft 365 admin center, set the usage location of the employee to Portugal.
From Users in the Microsoft Teams admin center, edit the Audio conferencing settings of the employee.
From the Microsoft 365 admin center, assign an Auto Conferencing add-on license to the employee
Go to the user -> Account -> Edit Audio Conferencing-> Change toll number by selecting Lisbon, Portugal
Obviously an audio conferencing license is required. M365 E3 doesn’t include it
You have a Microsoft Teams Phone deployment.
You have a dial plan that contains the following normalization rule:
✑ Pattern: ^8?(\d{7})$
Translation: +1330$1 -
Both answers are +13305551212.
You need to prevent a specific user from calling international phone numbers from within a Microsoft Teams meeting.
What should you do?
A. Assign a dial-out policy to the user.
B. Disable Enterprise Voice for the user.
C. Assign a tenant dial plan to the user.
D. Assign a domestic-only calling plan to the user.
E. Remove Communications Credits from the user.
Assign a dial-out policy to the user.
You have a dial plan named DP1.
You need to assign DP1 to a new Microsoft Teams user named User1. You must verify that the appropriate dial plan and the associated normalization rules are assigned to User1.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
_____ - Identity user1@contoso.com -Policyname DP1
______ - Identity user1@contso.com
Grant-CsTenantDialPlan
You need to grant thedial plan to DP1
Test-CsEffectiveTenantDialPlan
*You need to test the plan *
Grant-CsTenantDialPlan
Get-CsEffectiveTenantDialPlan
to assign Assign custom dial plan to user1 should use
Grant-CsTenantDialPlan -Identity user1@contoso.com -PolicyName DP1
To Verify assigned dial plan with associated normalization should use
Get-CsEffectiveTenantDialPlan -Identity
You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC).
Which licenses can you assign to achieve the goal?
You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC).
Which licenses can you assign to achieve the goal?
A. Microsoft 365 E3 or Microsoft 365 E5
B. Microsoft 365 E5 or Office 365 E5
C. Office 365 E3 or Microsoft 365 E3
D. Office 365 E3 or Office 365 E5
Microsoft 365 E5 or Office 365 E5
To achieve this Teams license and Phone System license are required. Both are provided only in E5 (both Office and Microsoft 365 products). In E3 versions, there is no phone system license, and would have to be assigned separately.
Your company has a Microsoft Teams Phone deployment.
You plan to deploy auto attendants and call queues.
The support desk requires that its auto attendant be able to forward calls after hours to local mobile phone numbers.
You need to identify which licenses to assign to auto-attendant. The solution must minimize costs.
Which two licenses should you identify? Each correct answer presents part of the solution.
A. Microsoft 365 Phone System
B. Microsoft 365 Domestic Calling Plan
C. Microsoft 365 Phone System - Virtual User
D. Office 365 E3
E. Microsoft 365 E5
F. Microsoft 365 Domestic and International Calling Plan
Microsoft 365 Domestic Calling Plan Most Voted
Microsoft 365 Phone System - Virtual User
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls.
You need to create a new user policy to provide four-digit extension dialing for users to call analog endpoints that connect to the Session Border Controller (SBC).
Which three actions should you perform? Each correct answer presents part of the solution.
A. Create a trunk translation rule.
B. Create an IP phone policy.
C. Assign a dial plan to the users.
D. Assign an IP phone policy to the users.
E. Create a voice normalization rule.
F. Create a tenant dial plan.
Create a tenant dial plan
Create a voice normalization rule
Assign a dial plan to the users
It says new policy so you first have to create a new tenant dial plan. In that dial plan you are defining the voice normalization rule for the dialing and finally you have to assign the dial plan (policy) to the user.
Your company has offices throughout the United States.
The company is opening a new office in Scranton. The office will occupy two floors in the same building.
You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
__________ - location “scarnotn office, 1st floor”
__________ - civic address Id “scanrton.ciivicaddressId
New-CSEmergegencynumber
New-CSNetworkSite
New-CSonlineLisLocation
Set-CSNetworksite
Set-CSonlineLislocation
New-CsOnlineLisLocation
Set-CsOnlineLisLocation
You will need a new location and then to set the location
You have a Microsoft Teams deployment and an existing telephony solution that provides PSTN capability to on-premises third-party PBX systems in two separate locations.
You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony carrier services. The solution must ensure that outbound calls can be made if a component fails.
Which three components should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. calling policies
B. tenant dial plans
C. PSTN usages
D. highly available Session Border Controller (SBC)
E. voice routing policies
PSTN usages
highly available Session Border Controller (SBC)
voice routing policies
The sales department at your company needs to route a call to multiple users and have calls route differently after business hours.
Which two features should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. auto attendants
B. caller ID policies
C. calling policies
D. call queues
E. voice routing policies
Auto attendants
Call queues Most Voted
You have a Microsoft Teams Phone deployment in an office.
When a user dials an emergency number, the safety team for the office is notified.
Your company opens a new office that has a Teams Phone deployment.
You need to ensure that the safety team for the new office is notified when an emergency call is placed from that office.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point
_______- Identity Site1 -ECP
New-CSTeamsEmergencyCallingPolicy
*calling experience for the security desk and Teams client location experience.
_______ - Identity “site 1” -EmergencyCallingPolicy
Set-CsTenantNetworkSite
as you need to ensure that policy applies on the office network rather than on individual users
New-CSTeamsEmergencyCallingPolicy - calling experience for the security desk and Teams client location experience.
Set-CsTenantNetworkSite - as you need to ensure that policy applies on the office network rather than on individual users
You have a Microsoft Teams Phone deployment that contains a user named User1.
A company policy states that all users must have voicemail configured so that callers can record a message or be transferred to reception.
You need to verify the voicemail configuration of User1 to ensure that it meets the requirements of the company policy.
How should you complete the command? To answer, select the appropriate options in the answer area.
______-identity user1@contoso.com
_____ - identity user1@contoso.com
Get-CsOnlineVoicemailUserSettings
Display the full voicemail settings
ForwardingTarget
Fowards the voicemail
Get-CsOnlineVoicemailUserSettings
Forwarding Target
Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that is configured for hybrid connectivity.
You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assignments be performed in Active Directory.
You plan to create a call queue that will service users both on-premises and in the cloud.
You need to create and assign a resource account for the call queue. The call queue must be able to reach users regardless of which platform they are on.
Which three actions should you perform in sequence
- New-CsHybridApplicationEndpoint -LineUri in SfBShell
- Assign M365 Phone System - Virtual User license
- Assign the resource account to the call queue
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
A. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
B. Run the Set-CsTenantDialPlan Cmdlet.
C. From the Microsoft Teams admin center, select Voice, select Phone number, and then select Add.
D. From the Microsoft Teams admin center, select Voice, select Voice routing policies, and then select Add
From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
You have a Teams Phone deployment that contains an Operator Connect provider in Canada.
You implement a common area phone named lobbyphone1.
You need to configure lobbyphone1 to meet the following requirements:
- Outgoing calls must be placed only from within Canada.
- Dial out during audio conferencing must be restricted.
How should you complete the command? To answer, select the appropriate options in the answer area.
Grant-CsDialoutPolicy
DialoutCPCDisabledPSTNDomestic
You have a Microsoft Teams Phone deployment that uses Direct Routing. The deployment has the following configurations:
✑ Direct Routing Session Border Controller (SBC) public IP subnet: 198.51.100.0/24
✑ Teams client external IP subnet: 203.0.113.0/24
✑ Teams client internal IP subnet: 192.168.0.0/24
You need to configure the network topology to support emergency call routing.
Which network range should you add to the trusted IP addresses?
A. 52.112.0.0/14
B. 198.51.100.0/24
C. 203.0.113.0/24
D. 192.168.0.0/2
203.0.113.0/24
Trusted IP address are the Internet(Public) IP Address of the enterprise network exempted from any security options
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You connect a new Session Border Controller (SBC).
You need to verify that all the voice features work as expected for calls that traverse the SBC.
What should you use?
A. Microsoft 365 network connectivity test tool
B. Microsoft Remote Connectivity Analyzer
C. the SIP Tester client script
D. Microsoft Teams Network Assessment Tool
the SIP Tester client script
Voice testing will always be the SIP tester client script
You are piloting Microsoft Teams in a network environment.
You need to test the environment to ensure that VPN users are configured correctly for split tunneling.
What should you use?
A. Microsoft 365 network connectivity test tool
B. Microsoft Remote Connectivity Analyzer
C. Network planner
D. Teams Network Assessment Tool
Microsoft 365 Network Connectivity Test Results includes a VPN Split Tunnel section:
Your company is migrating from a legacy PBX system to Microsoft Teams.
The phone number range is + 1-423-555-1xxx. The PBX system uses four-digit dialing internally. Extensions are the last four digits of the number.
You need to ensure that you can use four-digit dialing for your numbers in Teams. The solution must minimize administrative effort.
How should you configure the normalization rule? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Should be:
Pattern: ^(1\d{3})$
The pattern means: Starting with ‘1’ followed by any number, matching it 3 times.
Translation: +1423555$1
The Translation means: If the pattern is true or a match, replace it with +1423555 and the value inside the 1st captured group (1\d{3}) = (all characters captured inside this parenthesis
You are implementing emergency numbers in Teams.
You need to remove the + symbol from any three-digit calls to the Session Border Controller (SBC).
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
-Identity “TRI” - Patterm ‘^+?(\d{3}0 - Translation
Answer is in the question as it will be a teams translation rule
-Identity SBC1@contoso.com
You need to Set-CsOnlinePSTNGateway - you need to assign the gateway
-TR1
You need to make it an OutbooundPstnNumberTranslationrules as its an outbound call to the SBC
New-CsTeamsTranslationRule
Set-CsOnlinePSTNGateway
OutboundPstnNumberTranslationRules
It is and outbound call for the user and for teams but it will be an inbound call for the SBC, simply is the way that it work
you have a Microsoft Teams Phone deployment.
You are deploying a new remote site.
You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.
You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.
Which type of endpoints is supported by the SBA?
A. call queues in Microsoft Teams
B. audio conferencing in Microsoft Teams
C. Microsoft Teams panels
D. Microsoft Teams Windows desktops
The SBA feature is supported on the following Microsoft Teams clients:
Microsoft Teams Windows desktop
You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:
✑ Park calls.
✑ Place calls on hold.
✑ Transfer calls to other users.
✑ Escalate calls to conference calls.
Which action will be affected by implementing Local Media Optimization?
. Escalate calls to conference calls
Call escalations from 1 to 1 call between internal customers to multiparty call with external customer/resource result in dropped calls
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You need to implement Local Media Optimization.
In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.
What should you do next?
A. Define a voice route.
B. Create a trunk translation rule.
C. Assign Session Border Controllers (SBCs) to sites.
D. Modify the default emergency calling policy.
Assign Session Border Controllers (SBCs) to sites
You are planning a Microsoft Teams Phone deployment that will use Direct Routing.
You need to allow traffic from Microsoft 365 to a Session Border Controller (SBC).
Which IP address ranges should you allow through the firewall?
A. 8.8.8.8/32 and 4.4.2.2/32
B. 52.112.0.0/14 and 52.120.0.0/14
C. 132.245.0.0/16 and 40.104.0.0/15
D. 10.10.0.0/24 and 10.11.0.0/24
The FQDNs – sip.pstnhub.microsoft.com, sip2.pstnhub.microsoft.com and sip3.pstnhub.microsoft.com – will be resolved to IP addresses from the following subnets:
52.112.0.0/14
52.122.0.0/15
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing with media bypass.
You need to define a Session Border Controller (SBC) in Teams.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
_____ -Identity sbc.contoso.com -Enabled $True
You will need to assign a New-CSOnlinePSTNGateway
______ - 5061 -MaxConcurrentSessions 100 -mediaBypass $true
this references the SipSignalingPort
New-CsOnlinePSTNGateway
SIPSignalingPort
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You are signaling port 5067.
You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.
What is a possible cause of the issue?
The firewall blocks traffic on port 5067.
You have a Microsoft Teams Phone deployment
You need to ensure that a user named user1@contoso.com can call international phone numbers by using Direct Routing.
Which type of policy should you use?
A. a calling policy
B. a teams policy
C. a voice routing policy
D. a caller ID policy
a voice routing policy
Call routing is made up of the following elements:
Call routing policy – Also called a voice routing policy. A container for PSTN usages, which can be assigned to a user or to multiple users.
You have a Microsoft Teams Phone deployment
You have a cloud-only user named user1@contoso.com.
You need to enable a Direct Routing phone number for user1@contoso.com.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
Set-CsOnlineUser for the first.
LineURI
Set-csphonenumberassignment -identity “user” -enterprisevoiceenabled:$true -Phonenumber xxxx
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You are signaling port 5067.
You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.
TLS Connectivity status - Inactive
TLS connectivty will always relate to the cert
a - Calling plan licenses are not assigned to users.
b - The Baltimore root certificate is missing on the SBC.
c - The SIP options are disabled.
d - The failover timer is set to 0 seconds.
The Baltimore root certificate is missing on the SBC.
TLS connectivty will always relate to the cert