70-680 Flashcards
Microsoft Windows 7 Desktop Support Exam
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com and includes a Direct Access infrastructure.
ABC.com has purchased a new laptop named ABC-WS680. You join ABC-WS680 to a domain
after performing a clean installation Windows 7.
How can you make sure the connectivity to the domain from ABC-WS680 using Direct Access
connections?
A. By installing a computer certificate on ABC-WS680.
B. By disabling User Account Control (UAC) on ABC-WS680.
C. By modifying the network connection properties on ABC-WS680.
D. By adding the computer account for ABC-WS680 to the RAS and IAS Servers group in the
domain.
A. By installing a computer certificate on ABC-WS680.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. The network contains a data file server named ABCSR03
which contains ABC_Data shared folder and running Windows Server 2008 operation
system.. You have been assigned a client computer named ABC-WS680 running Windows 7
operating system.
You need to ensure the availability of the files in ABC_Data share and maintain encryption even
when ABC-SR03 has been disconnected from the network.
How you can accomplish this task? (Each correct answer presents part on the solution. Choose
TWO.)
A. By copying the files from ABC_Data to the Documents library on ABC-WS680.
B. By encrypting the files in the ABC_Data share on ABC-SR03.
C. By enabling encryption of offline files on ABC-WS680.
D. By enabling BitLocker Drive Encryption on ABC-WS680.
E. By making ABC_Data available offline on ABC-WS680.
F. By enabling BitLocker Drive Encryption on ABC-SR03.
C. By enabling encryption of offline files on ABC-WS680.
E. By making ABC_Data available offline on ABC-WS680.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. You are assigned two workstations named ABCWS625
and ABC-WS680. ABC-WS625 is configured to run Windows Vista operating system and
ABC-WS680 is configured to run Windows 7 operating system.
You need to perform a migration of the user data files and folders along with profiles from ABCWS625
to ABC-WS680.
Which command can you use that can help you in calculating the space needed for the migration?
A. Run USMT \ABC-WS625\store /nocompress /p on ABC-WS680.
B. Run Scanstate c:\store /nocompress /p on ABC-WS625.
C. Run migapp /user \WS625\store /nocompress on ABC-WS680.
D. Run sysprep c:\store /nocompress on ABC-WS625.
B. Run Scanstate c:\store /nocompress /p on ABC-WS625.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com.
You are responsible for maintaining a desktop workstation named ABC-WS680 running Windows
7. What is the easiest way to verify the digital signing on all the device drivers which have been
installed?
A. You should consider running Sigverif.exe at a command prompt on ABC-WS680.
B. You should consider running sfc /scannow at a command prompt on ABC-WS680.
C. You should consider viewing the properties of each device listed in Device Manager on ABCWS680.
D. You should consider running Windows Update on ABC-WS680.
A. You should consider running Sigverif.exe at a command prompt on ABC-WS680.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All client computers run Microsoft Windows 7.
You are assigned a client computer named ABC-WS680.
How would you change the file extensions on ABC-WS680 that are linked to Internet Explorer?
A. By opening Default Programs and selecting Set Associations from the Control Panel.
B. By modifying the properties of iexplore.exe.
C. By modifying the Internet Properties on the Content tab within Internet Explorer.
D. By running msconfig to open the System Configuration utility.
A. By opening Default Programs and selecting Set Associations from the Control Panel.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. The ABC.com network contains both desktop and laptop workstations. You are responsible for managing a desktop workstation named ABC-WS620.ABC-WS620 is configured with the following configuration of Windows.
Windows Vista on first partition.
Windows 7 on a second partition has been installed recently.
How can you setup Windows Vista as the default operating system during the system strart up?
A. By running Bcdedit.exe and specifying the /default parameter.
B. By running MSCONFIG and specifying the /bootOS parameter on Windows Vista Partition.
C. By running bootcfg.exe and specifying the /default parameter on Windows 7 Partition.
D. By running bootcfg.exe and specifying the /default parameter on Windows Vista Partition
E. By running MSCONFIG and specifying the /bootOS parameter on Windows 7 Partition.
A. By running Bcdedit.exe and specifying the /default parameter.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com.
You are responsible for managing a workstation named ABC-WS624. ABC-WS624 is configured to run Windows Vista and contains an accounting application named accapp.exe. ABC.com purchases a new Windows 7 workstation that will replace ABC-624.
How can you export the user state as well as the settings of the accapp.exe so that it can be migrated to the Windows 7 workstation?
A. By modifying the migapp.xml file on ABC-WS624 and then run Scanstate.exe with the /i parameter.
B. By running USMT on ABC-WS624 and then running Loadstate.exe with the /ui parameter.
C. By running Scanstate.exe with the /migapp parameter on ABC-WS624.
D. By running migapp.exe with the /loadstate parameter on ABC-WS624.
A. By modifying the migapp.xml file on ABC-WS624 and then run Scanstate.exe with the /i parameter.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com.
The ABC.com network contains a Windows 7 client computer named ABC-WS680. ABC-WS680 also runs a third party accounting application named accapp.exe. Accapp.exe is started during the boot process. You have received instructions to ensure that accapp.exe is only started manually and not started during the boot process.
How can you stop accapp.exe starting during the boot process?
A. By modifying the permissions on accapp.exe.
B. By using the System Configuration tool and using the Boot tab.
C. By setting a software restriction policy.
D. By creating a path rule to accapp.exe.
E. By using the System Configuration tool and setting the Startup applications.
E. By using the System Configuration tool and setting the Startup applications
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com.
You are currently working on a workstation named ABC-WS680. You use the Windows
Preinstallation Environment (Windows PE) to boot ABC-WS680 and you want to access the network using a network adapter device driver in Windows PE.
How do you load the network adapter device driver?
A. By running Drvload.exe and specifying the network adapter driver path.
B. By running Sysprep.exe.
C. By executing the ntloader command after running Wpeutil.exe.
D. By running sigverif.exe and specifying the network adapter driver path.
A. By running Drvload.exe and specifying the network adapter driver path.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. You are working on a client computer named ABC-WS680 that is running Windows 7. System Protection is enabled on ABC-WS680.
You have identified a problem with System Protection and you only want to keep the most recent System Protection snapshot. How do you delete all of the previous snapshots?
A. By compressing the disk drive.
B. By enabling disk quotas.
C. By disabling the System Restore from the System Protection Restore settings.
D. By deleting the contents of the %systemroot%\Temp folder.
E. By running Disk Cleanup for System Restore and Shadow Copies.
E. By running Disk Cleanup for System Restore and Shadow Copies.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. You are preparing to install a new computer on the network using image-based deployment. You have created a custom answer file named customanswer.xml. This answer file must be applied after the image is deployed. What should you do?
A. Run Imagex.exe / generalize /oobe /unattend:customanswer.xml before capturing the image.
B. Run Sysprep.exe /generalize /oobe /unattend:customanswer.xml before capturing the image.
C. Run Imagex.exe /unattend:customanswer.xml /run command before capturing the image.
D. Run setup.exe from the Windows 7 installation media before capturing the image.
B. Run Sysprep.exe /generalize /oobe /unattend:customanswer.xml before capturing the image.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. The ABC.com network contains a client computer named ABC-WS679 with a Virtual Hard Disk. You have installed Windows 7 on the Virtual Hard Disk and want to boot ABC-WS679 from the Virtual Hard Disk.
How do you boot ABC-WS679 from a Virtual Hard Disk?
A. By running msconfig and setting the boot order.
B. By editing the boot.ini file in notepad and setting the boot order.
C. By running Bcdedit.exe and setting the Windows Boot Manager settings.
D. By running Bootcfg.exe with the /active parameter.
C. By running Bcdedit.exe and setting the Windows Boot Manager settings.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7.
The ABC.com network contains a wireless access point (WAP) that uses Advanced Encryption Standard (AES) security but a pre-shared key has not been configured on the wireless access point.
How should you connect a mobile computer named ABC-WS680 to the wireless access point?
A. You should use WEP for the wireless connection.
B. You should use WPA2-Enterprise for the wireless connection.
C. You shoulduse WPA-PSK for the wireless connection
D. You should use WPA2-PSK for the wireless connection.
E. You should use WPA-Personal for the wireless connection.
B. You should use WPA2-Enterprise for the wireless connection.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. The ABC.com network contains two client computers named ABC-WS680 and ABC-WS682. Both ABC-WS680 and ABC-WS682 run Microsoft Windows 7.
How would you ensure that you can use ABC-WS680 to remotely execute commands on ABCWS682?
A. You should run the the Winrm allow command on ABC-WS682.
B. You should run the Winrm connect command on ABC-WS682.
C. You should run the Winrm quickconfig command on ABC-WS682.
D. You should run the Winrm quickconfig command on ABC-WS680.
C. You should run the Winrm quickconfig command on ABC-WS682.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com.
A ABC.com user named Rory Allen uses of a Microsoft Windows 7 Professional client computer named ABC-WS680. During the course of the day Rory Allen attaches a USB hard drive to ABCWS680. and cannot enable BitLocker To Go on the USB hard drive.
How can you allow Rory Allen so that he can execute Bitlocker To Go?
A. You should consider upgrading ABC-WS680 to Microsoft Windows 7 Ultimate.
B. You should consider initiating the TPM hardware on ABC-WS680.
C. You should consider downloading a Microsoft Encryption certificate for ABC-WS680.
D. You should consider enabling IPSEC on ABC-WS680
A. You should consider upgrading ABC-WS680 to Microsoft Windows 7 Ultimate.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. ABC.com currently makes use of a stand-alone computer named ABC-WS680 that runs Microsoft Windows 7. ABC-WS680 contains a single partition and is used by two ABC.com users named Rory Allen and Kara Lang.
Due to the security requirements of ABC.com Rory Allen is encrypting the files by using Encrypting File System (EFS). Rory allen reports that he has provided access and assigned the encrypted files to Kara Long? During the course of the day Kara Lang needs to access to the encrypted files. However, Kara Lang is unable to access the encrypted files.
How should you ensure that Kara Lang is able to access the encrypted files of Rory Allen?
A. By having Rory Allen grant Kara Lang Full Control permissions on the files.
B. By having Rory Allen grant Kara Lang Take Ownership permissions on the files.
C. By disabling EFS on ABC-WS680.
D. By having Kara Lang to encrypt the files after logging into ABC-WS680
D. By having Kara Lang to encrypt the files after logging into ABC-WS680
You work as a desktop support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. You are working on a workstation named ABCWS680
that runs Microsoft Windows 7 and your job is to manage the computers on the network.
What settings would you change on ABC-WS680 to allow downloading of updates from a local
Windows Server Update Services server?
A. By changing the Windows Update settings from Windows Update on ABC-WS680.
B. By changing the Windows Update settings from the local Group Policy on ABC-WS680.
C. By changing the Network Location setting on ABC-WS680.
D. By changing the Windows Firewall settings on ABC-WS680.
B. By changing the Windows Update settings from the local Group Policy on ABC-WS680.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. The ABC.com network contains 120 workstations.
ABC.com is currently in the process of migrating all of its workstations to Windows 7. In preparation of the migration, you have installed Windows 7 on a computer named ABC-WS680 to be used as master image.
Before proceeding with the deployment of all the workstations you need to prepare an image of
ABC-WS680, which will be used in deployment to all workstations on the ABC.com network.
Which tool can be used prior to the creation of image on ABC-WS680?
A. You should consider running the System Preparation tool (Sysprep).
B. You should consider installing the Remote Installation Services (RIS).
C. You should consider disabling the System Protection settings.
D. You should consider running the Windows Deployment Services (WDS).
A. You should consider running the System Preparation tool (Sysprep).
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com.
You are managing a desktop called ABC-WS680. It is running Windows Vista. You are wanting to change the operating system to Windows 7. You have formatted the hard drive and planning to do a clean install with automated installation.
How can you proceed with automated installation on ABC-WS680 while booting from Windows 7 DVD?
A. By creating an answer file named sysprep.xml and copying it to a shared folder on the network.
B. By creating an answer file named winnt.dif and copying it to an external hard disk.
C. You should consider creating an answer file named autounattend.sif and copying it to shared folder on the network.
D. by creating an answer file named autounattend.xml and copying it to an external hard drive.
D. by creating an answer file named autounattend.xml and copying it to an external hard drive.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com.
You are working on a Microsoft Windows 7 workstation named ABC-WS680. that has not been responding properly. You had performed an image backup of ABC-WS680 last week that you now want to restore.
What should you do? (Each correct answer presents part of the solution. Choose TWO.)
A. You should consider selecting the Last Known Good Configuration boot option on ABC-WS680.
B. You should consider booting ABC-WS680 from the Windows 7 DVD.
C. You should consider running the Startup Repair tool.
D. You should consider running the System Image Recovery tool.
E. You should consider booting ABC-WS680 from Windows Preinstallation Environment (Windows PE)
F. You should consider running the Imagex.exe utility.
B. You should consider booting ABC-WS680 from the Windows 7 DVD.
D. You should consider running the System Image Recovery tool.
You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. The ABC.com network is configured to use IPv6 addressing.
You have installed Windows 7 on a client computer named ABC-WS680 and have used automatic IPv6 addressing on ABC-WS680.
What command can be used to help you in verifying IPv6 address of ABC-WS680?
A. Running the Net view command from the command prompt on ABC-WS680.
B. Selecting Details from the network connection status on ABC-WS680.
C. Running the msconfig command to open the System Configuration utility on ABC-WS680.
D. Running the Nbtstat command from the command prompt on ABC-WS680.
B. Selecting Details from the network connection status on ABC-WS680.
You are employed as the network Administrator at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. You are responsible for managing a computer named ABC-WS25 that is using Windows 7 operating system.
You notice that your computer is running very slowly when it is connected to the network. What step you can do to help you in viewing the processes that are producing network activity at present in order to identify the problem?
A. You should consider changing the Windows Firewall settings.
B. You should consider opening Resource Monitor and clicking the Network tab..
C. You should consider viewing the status of the network connection.
D. You should running the netstat command.
B. You should consider opening Resource Monitor and clicking the Network tab.
You work as the network Administrator at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. You are responsible for managing a computer named ABC-SR05 that is using Windows 7 operating system.
ABC-SR05 is configured to host two volumes. The details of the volumns are shown below.
Volume1 - C
Volume2 - D
Are have created a folder on the Volume2 named D:\TESTDATA. During the course of the day you receive notification from management that Windows Search should be able to index of all the contents of the folder.
What action can you perform to allow this?
A. You should consider enabling EFS on the folder.
B. You should consider enabling the archive attribute on the folder.
C. You should consider creating a new library and adding TESTDATA to it.
D. You should consider modifying the permissions on the folder.
E. You should consider changing the properties of the Windows Search service.
C. You should consider creating a new library and adding TESTDATA to it.
You are employed as the network administrator at ABC.com. The ABC.com network contains 150
client computers currently running Microsoft Windows XP Professional.
ABC.com has recently decided to deploy Windows 7 to 80 client computers on the ABC.com
network. You decide to install Windows 7 on a computer named ABC-WS06 and want it to be an
image for all the remaining computers on the network.
You need to determine which step can be performed prior to the creation the image of ABC-WS06?
A. You should consider starting ABC-WS06 from the Windows Preinstallation Environment. Thereafter the Setupmgr utility should be run.
B. You should consider running unattended installation answer file on the computer.
C. You should consider running Sysprep.
D. You should consider running Windows System Image Manager (Windows SIM).
C. You should consider running Sysprep