7 - Strategic awareness & Staff Management

Question 1

What are the three core components of our Prevention First model?

Answer 1

Answer:

• Deploy to beat demand
• Target the drivers of demand
• Mindset: taking every opportunity to prevent harm

Question 2

Is Performance Management a disciplinary process?

Answer 2

No. It only becomes relevant for disciplinary purposes when an employee has been unable or unwilling to satisfactorily improve following a Performance Improvement Plan.

Question 3

P. R. T. S. A

Five principles that underpin the Kia Tū policy are:

Answer 3

People centric
Responsive
Trusted
Safe
Accountable

Question 4

What is the NZ Police vision?

Answer 4

Answer:
To be the safest country

Question 5

What is Kia Tu policy and what is the purpose of the policy?

Answer 5

Answer:
Kia Tu refers to unacceptable behavior in the workplace.

It is a new approach to preventing and addressing unacceptable behavior in Police

Question 6

Our mission is to prevent crime through exceptional policing, What is the first Peelian Principle?

Answer 6

Answer:
The basic mission for which the police exist is to “prevent crime and disorder”.

Question 7

Can employees directly report inappropriate behavior to the IPCA?

Answer 7

Yes if:

• They feel they are unable to report the behavior to anyone in the police or
• The behavior requires the immediate attention of the IPCA

Question 8

K.M.L.C.C.N.P.E

Sec 9 - What are the functions of Police?

Answer 8

a) Keep the peace
b) Maintain public safety
c) Law enforcement
d) Crime prevention
e) Community support and reassurance
f) National security
g) Policing activities outside NZ
h) Emergency management

K.M.L.C.C.N.P.E.

Question 9

Section 20 of the Policing Act 2008 refers to a ‘Code of Conduct’, what is this?

Answer 9

The code of conduct is a code prescribed by the commissioner of police that sets out the expected standards of behavior from Police employees.

This code applies to anyone who is employed or engaged by New Zealand Police and includes Volunteers, permanent, temporary, casual contractors and consultants.

Question 10

What are the 6 drivers of demand?

Answer 10

Answer:
Mental health
Youth – Rangitahi

Alcohol
Families – Whanau
Roads
Organized crime and drugs

M. Y. A. F. R. O

Question 11

What is a supervisors role around rehabilitation, return to work and stay at work processes for an employee because of illness or injury?

What does the rehab rely on?

Answer 11

Answer:
A supervisor must take the lead role in initiating and managing rehabilitation of your employees following work absences due to illness or injury.

Answer:
- Relies on early and appropriate contacts being made with the ill or injured employee
- Rehab meeting being conducted soon as possible
- Return to work/rehab plan
- Regular ongoing meetings
- Rehab process to continue until the ill or injured employee returns
- Specialist medical advice being sought when appropriate

Question 12

Who does the Code of Conduct apply to?
Also known as Our Code in the police manual.

Answer 12

Answer:
This code applies to anyone who is employed or engaged by the New Zealand Police regardless of the position or rank held.

It includes employees who are permanent, temporary or casual, contractors and consultants, volunteers or any other groups or individuals we have advised this Code applies to.

The code also applies to what we do outside of working hours where our actions may bring police into disrepute or may damage trust and confidence Police, as our employer, has in us.

Question 13

Section 30 of the policing act adheres to command and control. What must every Police employee obey and be guided by?

Answer 13

Answer:
General instructions and commissioners circular and any applicable local orders.

Lawful commands of a supervisor

In the absence of a supervisor responsibility devolves on a Police employee available who’s next in-line and in the case of equality the longest serving police employee.

No Police employee may in exercising any power or carrying any function or duty, act under the direction, command or control of minister of the Crown or person who is not authorized under this act to command and control the actions of a police employee

Question 14

How can we be sure our conduct complies with the code of conduct?

Answer 14

Would your decision withstand SCRUTINY? Community, Police Service, Media.

Does my decision ENSURE compliance? Code of Conduct, Policy, General Instructions.

Is my decision LAWFUL? Laws, Regulations, Rules.

Is your decision FAIR? Community, Colleagues, Your family, Others.

Question 15

What is performance management?

Answer 15

Answer:
Performance management is about seeking improvement through dialogue and providing support to enable employees to perform satisfactorily.
It is not a disciplinary process.

Question 16

Why is the rule of law, important for the NZ Police?

Answer 16

Police are responsible for administering the law and need to administer it in a fair and consistent way

Question 17

Performance management:
What are the four steps to follow to deal with performance issues?

Answer 17

1) Informal discussion
2) The performance meeting
3) The performance improvement plan (PIP)
4) Completion of the PIP to the required standard

Question 18

What is misconduct?

What is serious misconduct?

Answer 18

Answer:
This is behavior or actions that breach the code of conduct or other police policies while misconduct may not justify dismissal it may result in formal disciplinary action.

Answer:
This is behavior or actions that breach of this code of conduct or other police policies and employment agreements and seriously undermine and damage the trust and confidence police has in you, calling into question if employment relationship can continue.
It is behavior or actions that may justify dismissal

Question 19

In regards to Section 63 of the Policing Act 2008 - What can the commissioner do when it comes to acting appointments?

Answer 19

The commissioner may appoint an employee temporarily to any higher level of position or

Authorise an employee to exercise or perform all or any of the powers and duties under this Act or any other enactment, of any level of position higher than that employee’s own level of position.

Question 20

Under our business model, What is Our Purpose?

What does it rely on?

Answer 20

Answer:
To ensure everybody can “be safe and feel safe”

Answer:
The public having the trust confidence police will respond quickly, will investigate and do everything they can when they or their neighbor is affected by crime.

Question 21

Prevention First is designed to support and enhance the delivery of our key outcomes: What are they?

Answer 21

• prevent crime and victimization
• target and catch offenders
• deliver a more responsive Police service

Question 22

What is New Zealand polices mission?

Answer 22

Answer:
To prevent crime and harm through exceptional policing

Question 23

What are the 6 police values

Answer 23

Answer:
Professionalism
Respect,
Integrity,
Maori, commitment to Maori,
Empathy,
Diversity

P. R. I. M. E. D

Question 24

How was Te Huringa O Te Tai strategy developed?

Page 27

Answer 24

The strategy was developed by listening to the voices of the community, staff, Iwi Māori and encourages the enhancement of our organisational values with uara Māori.

Question 25

EMPATHY

Page 36

Answer 25

Walk in their shoes.

We seek understanding of and consider the experience and perspective of those we serve.

Question 26

Duty of Commissioner to notify Authority of complaints.

Answer 26

The Commissioner shall notify the Authority of every complaint received by Police, other than a complaint notified to the Commissioner by the Authority

Notification must be given as soon as practicable, but no later than 5 working days after receipt of the complaint

Question 27

D.C/N.M

As a manager you have a duty to consider any requests for FEO.

What is the timeline to respond to those requests?

Who can decline an FEO application?

Answer 27

Answer:
Within one month of receiving them as per Employment Relations Act.

Answer:
Only the district commander or national manager can decline an FEO application.

Question 28

When a police member has attended a critical incident what timeframe must the first appointment with a psychologist be made and what time frame should the second appointment occur within?

Answer 28

Answer:
The first appointment with a psychologist will not occur earlier than 72 hours following a critical incident.
The second appointment should occur within 10 days post incident

Question 29

What are the five frameworks of the PHPF model?

Answer 29

Answer:
F1 – Strategy
F2 – Culture
F3 – Leadership
F4 – Capability
F5 – Performance management

Question 30

Key component of the Prevention First model is ‘Deploy to beat Demand’
Therefore our Deployment model aims to focus on the Crime Triangle and to..
(3)

Answer 30

Answer:

• Provide SUPPORT and assistance to those repeatedly victimized
• ACT with urgency against repeat and priority offenders
• MAXIMIZE resources to locations that repeatedly suffer disproportionate levels of crime

S. A. M.

Question 31

With a breach of Code of Conduct what is considered? (6)

Answer 31

Answer:
The nature and circumstances.

Intent: Did you knowingly make decisions or act out of line with this Code.

Values and policies?

Your position, duties and responsibilities

Your ability to fulfill your duties and responsibilities

Impact on the trust and confidence Police has in you

How similar behavior has been treated in the past

Question 32

P & P…

Commissoner sayings…

What are the two documents at Our Business sits along side?

What are our Three Priorities?

Answer 32

Answer:
Our Priorities and Our Plan

Answer:
The three priorities held in Our Priorities are,
- Be first then do,
- Delivering the service New Zealanders expect and deserve,
- Focused prevention through partnerships

Question 33

What are the three key outcomes of prevention first?

Answer 33

PREVENT crime and victimization

TARGET and catch offenders

DELIVER a more responsive Police service

Question 34

In the police business model what is our Our Goals?

Answer 34

Answer:
Safe homes - families free from violence, abuse and neglect. Preventing burglary and other threats

Safe roads - working with partners to prevent death and injury resulting from crashes.

Safe communities - safe public spaces where businesses, social gatherings and entertainment can be enjoyed without fear of crime or harm

Question 35

Te Huringa o Te Tai - Page 25

Who does it impact (direct) and what benefits does it provide?

Answer 35

• Direct impact for Maori and produce benefits for all New Zealanders through improved service and reducing crime and victimisation.
• Strategy about whanau, all of us.

Question 36

Set within the framework of Prevention First, Te Huringa o Te Tai focuses Police’s effort around three pou: what are they

P & M
E I & I P
E P

Answer 36

• our people and our mind-set
• effective initiatives and improved practice
• effective partnerships.