Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

MANAJEMEN KUALITAS > #7 SERVQUAL > Flashcards

#7 SERVQUAL Flashcards

1
Q

WHAT IS SERVQUAL?

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

WHAT ROLE OF EACH DIMENSION TO FILLING GAP BETWEEN BOTH PERCEPTION ?

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly

MANAJEMEN KUALITAS (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions