7 c's Flashcards

1
Q

list the 7 C’s

A

clear
concise
concrete
correct

coherent
complete
courteous

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2
Q

What is your purpose in communicating with this person?

A

be CLEAR about your goal or message.

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3
Q

stick to the point and keep it brief.

Your audience doesn’t want to read six sentences when you could communicate your message in three.

A

Concise

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4
Q

then your audience has a clear picture of what you’re telling them. There are details (but not too many!) and vivid facts, and there’s laser-like focus. Your message is solid.

A

Concrete

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5
Q

it fits your audience. And is also error-free communication.

A

correct

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6
Q

it’s logical. All points are connected and relevant to the main topic, and the tone and flow of the text is consistent

A

coherent

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7
Q

the audience has everything they need to be informed and, if applicable, take action.

A

complete

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8
Q

is friendly, open, and honest. There are no hidden insults or passive aggressive tones. You keep your reader’s viewpoint in mind, and you’re empathetic to their needs.

A

Courteous

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