7 - 3: Configuration Management

Question 1

Change Management

Answer 1

Ensures that an organization follows a standard process for requesting, reviewing, approving, and implementing changes

Question 2

Request for Change ingredients

Answer 2

Description, expected impact, risk assessment, rollback plan, identity of those involved, schedule, affected items

Question 3

Configuration Management

Answer 3

Tracks the way specific devices are setup, including OS settings and software inventory

Question 4

Baselines

Answer 4

Provide a snapshot of configuration at a point in time used for assessing if a system has changed outside of an approved process

Question 5

Versioning

Answer 5

Incremental numbers to indicate changes, typically as 3 numbers

Question 6

Asset management

Answer 6

Typically a lifecycle that tracks where hardware is, requested to go, is shipped, and who has it, and confirmation it’s received

Question 7

Asset tag

Answer 7

An identifying sticker that has an indication of property, serial number, and other features

Question 8

Release management

Answer 8

Final testing in change management that software functions properly