6C : market research (not fin ) Flashcards
1
Q
what is market research ?
A
Market research is the process of collecting and analyzing information about a product
or service.
2
Q
why do companies do market research ?
A
- to check if customer loyalty is being maintained
- when entering a new market with a new product
3
Q
why is market research important ?
A
- market research reduces risk
- helps businesses make decision weather or to launch a new product
4
Q
what does market research help decide ?
A
- do consumers want the product ?
*what price is the customer ready to pay
*what design features will be appealing
5
Q
why is market research valuable ?
A
- better communication between businesses and customers
- helps identify opportunities and the amount of competition
6
Q
mention the issues involved in selecting the most appropriate method of research
A
- accuracy : using primary research can lead to more reliable and less biased results than secondary market research
- time : may need to complete market research quickly before competitors
- cost : primary market research is usually more expensive than secondary