6. The presence of others Flashcards

1
Q

What is social inhibition?

A

The concept of doing worse at a task when you do it in front of other people.

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2
Q

What is social facilitation?

A

The flip side of social inhibition, where being in the presence of others enhances your performance.

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3
Q

Explain Triplett’s research into social facilitation and inhibition.

A

Triplett conducted a study in which 40 children took part in a task which involved wrapping string around a pulley as fast as they could using a ‘competition machine’. 6 trials were conducted; in half of these the children were competing with another child and in half they were performing alone.

RQ: Would participants perform better when competing with someone else?

No statistical significance testing was conducted because statistical tests did not exist at the time.

It was found that half of the children were faster when competing while ten showed no difference and ten performed worse in competition.

Triplett’s results have been reanalysed with more modern statistical methods and it has been found that the results in his data set don’t show a statistically significant difference.

Subsequent studies have shown that there is a true phenomenon to this.

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4
Q

Explain Zajonc’s research into social facilitation.

A

Zajonc & Sales: Participants had to learn 7-letter nonsense words that were shown to them either 1, 2, 4, 8, or 16 times, such that those words they were exposed to more frequently should be better learnt.

In the main part of the study, participants were told that the words they had just learned would be flashed on a screen and that they would flash so quickly that participants may not be able to recognise them. Then, participants had to say aloud the word they had just seen and if they didn’t know they had to guess (because it flashed so quickly, no participants would have any true knowledge of what the real word was). The word that was flashed wasn’t even a word that they had learned. The assumption was that the participants would have to guess the word based on the nonsense words; better learned words should be elicited more frequently. There were 124 trials and the frequency the word was chosen was taken to be the better the word was learned.

Participants in the control group completed the task alone but participants in the ‘facilitated’ condition were watched by 2 spectators.

Better learned words= dominant responses

Lesser learned words= subordinate responses

Hypotheses:

  • better learned words will be elicited more often
  • the presence of others will increase the elicitation of better-learned words (social facilitation)

Both these hypotheses were supported. The frequency with which the participant had been exposed to the word was more predictive of it’s elicitation in the facilitation condition that the control one. The presence of other people elicits more dominant responses.

Social facilitation theory: proposes that the mere presence of other people elicits a general drive state of physiological arousal- this can make us perform better or worse. The heightened physiological arousal works to elicit well-learned responses and inhibit better learned responses.

Where the appropriate response a particular task is well-learned, the presence of people will activate the general drive state of physiological arousal which will facilitate the appropriate response and so social facilitation will happen. This will enhance performance on the task.

Where the appropriate response is less well learned, the presence of other people will activate the general drive state of physiological arousal and the appropriate response will be inhibited, resulting in social inhibition and performance impairment.

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5
Q

Explain the development of social facilitation theory through a follow-up study.

A

A conceptual replication study attempted to refine social facilitation theory used a similar procedure with nonsense word learning tasks, different frequencies and participants having to recall a word flashed on the screen.

The difference is that there were 3 different conditions:

  • alone (control group)
  • in front of 2 spectators
  • presence of 2 blindfolded spectators

These researchers argued that what was important wasn’t that other people were present but that the other people who are present were watching the participant.

The control and first experimental group showed the same results as the original study, however no social facilitation was found in the group completing the task in the presence of blindfolded spectators who couldn’t observe the participant. The same pattern was found in the control group.

The presence of other people isn’t sufficient to lead to social facilitation. Those other people need to be able to actually view the participant.

It is actually the presence of others who are potentially observing us that leads to the general drive state.

It has been suggested that the presence of observers evokes evaluation apprehension; the feeling that others are going to evaluate us based on our performance. When we feel we are being evaluated we want to perform well for praise and recognition and we don’t want to perform badly because of fear of embarrassment. The presence of others observing us can either energise us to do well on tasks we’re good at or make us anxious about tasks we’re less good at. This relates back to the concept of self-presentation and wanting to present ourselves positively.

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6
Q

Explain research and development of the general drive state of social facilitation theory.

A

It has been argued that there are different physiological arousal states based on whether we feel energised to perform well (challenged) or anxious about not feeling well (threatened).

Blascovich et al. argued that evaluation apprehension can present a challenge or a threat to us.

Challenge: Where the person has sufficient resources to meet demands

Threat: Where person has insufficient resources to meet demands

They conducted a study to test whether the physiological arousal state differs based on whether being observed is perceived as a challenge or a threat.

Participants were trained in either a number-categorisation task or a pattern recognition one. As they were trained in performing that task, they learned the rule underpinning it- they learned how to perform it well. After this, they had to perform either the task they had just learned or the one they hadn’t learned, depending on their experimental condition. The learned task should represent a challenge and the unfamiliar one a threat. Participants completed the pain task either alone or in the presence of 2 observers. The observers took various physiological measures of arousal.

Results show that when someone is performing a well learned challenge in front of an audience, they show greater gains in indicators of a challenge state however where it is not well-learned participants participants experience gains in indicators of a threat state. Neither of these changes are shown when the participant is alone.

This shows that the type of physiological arousal depends on whether someone feels they have the resources they need to complete the task or they don’t.

If we have the resources required we experience challenge arousal, and if not then we experience threat arousal.

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7
Q

Explain alternate explanations for social facilitation theory.

A

Evaluation apprehension theory:

Geen argued that the crucial variable is not the presence of others but evaluation apprehension. The feeling that we may be evaluated on a task effects performance and so we can remove the ‘presence of others’ variable from social facilitation theory because it’s not required to give us an explanation. Studies have shown that social facilitation can occur because of imagined, perceived or implied presence of somebody else as this leads us to feel we will be evaluated.

Distraction-conflict theory:
Baron argued that facilitation effects arise because the presence of others distracts us and so leaves us to divide our limited attentional resources between the task at hand and those others that are watching us and if our attention is divided between a task and a distracting stimulus then the distraction will have less of an impact on the learned task but impair the one we know less well.

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8
Q

What is social loafing?

A

A reduction in individual effort due to the presence of others.

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9
Q

Explain Ringelmann’s research into social loafing.

A

Ringelmann wasn’t a psychologist but an agricultural engineer who was interested in finding the most effective methods for performing agricultural tasks such as pulling heavy loads.

In one set of data he compared the efficiency in differing numbers of people in in pulling a rope horizontally. In his study, participants were instructed to pull on the rope as hard as they could which they did either alone or with other people. The number of other people pulling with them differed. He found that when pulling alone, the mean total force exerted on the rope was 85.3kg, when 7 people were pulling it went up to 455 kg and when 14 people were pulling it went up to 860kg. When there are. more people pulling on the rope the total amount of force exerted on the rope increases but it doesn’t increase proportionately to the number of participants. Mean force per participant decreases the more people are pulling.

The Ringelmann effect: In groups, each individual expends less individual effort on the task than they do if doing it alone.

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10
Q

Explain the study by Latané et al. which sought to replicate the Ringelmann effect.

A

Participants were asked to clap or cheer as loudly as they could for five seconds, either alone or in the presence of other people.

Conditions:
alone
in pairs
in fours
in sixes

Each participant took part in 72 trials, 36 each for clapping and cheering. They measured performance using a sound level meter, recording in decibles and then converting into dynes per cm squared.

It was a repeated measures design to control for individual differences and the order of conditions was varied to ensure that exhaustion didn’t impact the findings.

RQ: Is the effort expended related to the group size?

The total sound volume was greater than that produced by individuals alone, and the effort expended per person went down as group size went up. The relationship between effort and group size is ‘curvilinear’ meaning the decline in effort expended in a curve shape as initial additions of people caused the greatest decrease in effort, and the decreases levelled off after a while.

This study replicated the Ringelmann effect.

This study was then replicated as it had not identified whether motivation loss or coordination loss was responsible for the Ringelmann effect occurring. They only looked at cheering and participants had to wear blindfolds and headphones while cheering. They heard through their headphones the sound of six other people cheering with them. Some participants were told they were shouting with others. In the actual group condition, this was true and other people cheered along with them. In the pseudo group condition, this was not true and the participant was actually cheering alone although they weren’t aware of this and were deceived by the sound of cheering through their headphones. The actual group should represent the combination of coordination and motivation loss and the pseudo group should only represent motivation loss.

RQ: Can the ringelmann effect be attributed to motivation loss alone?

It was found that the actual group showed a reduced effort when cheering in a group and the pseudo group also showed a weaker performance per participant in the group condition than individually but less so than in the actual group. This suggests that motivation loss and coordination loss produce the greatest decline in group output but there is still a noticeable loss of output when only motivation loss is at play.

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11
Q

What were the two factors Steiner suggested the Ringelmann effect can be attributed to?

A

Motivation loss: people lose the motivation to put in effort when other people join the group effort

Coordination loss: the way in which the efforts of individuals is combined leads to some kind of leakage or loss in total output

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12
Q

Why did Williams et al. suggest social loafing occurs?

A

Williams et al. hypothesised that social loafing occurs due to a lack of identifiability.

They ran another cheering study with an actual group and pseudo group condition. In stage 1, participants were only identifiable when alone but not when in a group. In stage 2, participants were given a microphone to shout into and were told their own contribution would be identifiable to the researcher. It was found that the stage 1 group replicated the findings from the Latané et al. study but no social loafing was identified in the stage 2 condition. This suggests that social loafing occurs because individuals feel that the contribution they make to the group will be less identifiable.

Some researchers have argued that identifiability is important due to evaluation apprehension, as people may worry they will be evaluated negatively if they are putting in less effort.

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13
Q

Explain alternate explanations of social loafing to identification.

A

Effort matching:
People loaf because they think that other people are going to put in less effort than them, and so there is no point in them putting in more effort. They seek to try and match the amount of effort they put into the task to that of everyone else. A study which supports this is another shouting one which found that confederates telling participants they were either going to try really hard or not try at hard impacted how much effort participants put in, specifically when confederates said they were not going to try hard. This is the sucker effect- participants don’t want to put in more effort because they don’t want to be the sucker that is carrying the group.

Dispensability of effort: people feel that their input is less important in a group simply because there are other people who will make a contribution too. People see their efforts as being more dispensable.

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14
Q

Explain the collective effort model of social loafing.

A

Karau & Williams argued that three variables are crucial for determining whether social loafing will occur.

  1. Expectancy: will my effort enhance the quality of the performance?
  2. Instrumentality: how useful will the individual performance be to the group outcome- will a high-quality performance help achieve a given outcome? How important will the group outcome be for personal outcomes?
  3. Valence of outcome: how desirable is the outcome to the participant?

They argued that social loafing is least likely to occur when they expect their effort to contribute to performance quality and they believe performance quality to be instrumental in achieving an outcome which they view as being potentially desirable.

Social loafing is most likely to occur when there are deficiencies in one or more of these three variables- they don’t think their effort will enhance performance, they don’t feel good performance will help achieve a particular outcome or they don’t think the outcome of the performance is particularly attractive.

This explains why social loafing is more likely to occur in some tasks than others.

Additive tasks: the group outcome is the sum of individual efforts

In some tasks, the group outcome is based on the best performance on only some members

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15
Q

What is a group?

A

There is an extra component to a group that is not present when you simply cluster people together- a group is more than the summation of individuals.

A group exists when two or more people define themselves as members of it and its existence is recognised by at least one other person.

Two or more people who define themselves and are recognised by others, as a group and have a sense of ‘us’ which can be compared to ‘them’.

Groupness has a psychological dimension and involves social identity as individuals identifying as part of the group is what keeps the group together.

It does not depend on physical proximity or face-to-face contact.

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16
Q

Explain Janis’s group think model.

A

It is designed to provide a description of how and why some types of groups, not just collections of individuals, can make bad decisions which lead to bad outcomes.

The essence of the model is that some cohesive groups value the cohesion of the group over making properly thought out decisions- they strive more to maintain solidarity with the group than they do to critically and realistically evaluate their decisions.

It sets out 3 causal variables which lead to ‘groupthink’. These are the cohesiveness of the group (the extent to which it is close knit), organisational structural faults (e.g. the insulation of the group, similarity of group members, leadership), and situational factors (e.g. stress from external treats, temporary low self-esteem among the group). Janis argues that these three variables together lead to a state that is called groupthink.

The characteristics of groupthink include: an overestimation of the group, closed mindedness, and a pressure towards uniformity. Janis argues that within groups that are prone to groupthink, there are usually self-appointed ‘mind guards’ who guard the group against dissenting views- not only is the group not particularly receptive to alternative views but there are also people who guard against entertaining the perspectives of dissenting views.

Once you have groupthink, it tends to lead to defective decision making. Janis characterised this by a failure to search for relevant information or appraise all the information or to work out a contingency plan. The result of all this is that the group’s decisions can bring about unintended negative consequences. Sometimes, even if a group makes bad decisions, they may fortuitously end up with a good outcome, but the model is commonly used to understand why bad outcomes occur as the result of decisions made by a group.

This has proved popular in the management business and many programmes have modules about how to avoid groupthink. It has also been used to understand disasters brought about by bad group decisions.

17
Q

Explain research into applying groupthink to the Challenger disaster.

A

Researchers coded the presidential commissions report in the 24 hours leading up to the launch of the Challenger and looked for instances which either supported or refuted the hypothesis that groupthink was responsible for the disaster. They used a quantitative approach by counting up the number of instances that supported the groupthink account versus refuted it.

They found that there were 88 relevant statements of which 58 supported the presence of groupthink and 30 refuted the presence of groupthink. There was particularly strong evidence of there being mind guards in the group.

They also coded statements related to the final period of deliberation prior to launch relating to discussions of the issue of the faulty component and ice on the launchpad. They found six statements related to group decision making around the faulty component and all six of those statements supported the groupthink hypothesis. They also found 11 statements about the icy launchpad of which 4 supported groupthink and 7 refuted it.

18
Q

Evaluate the groupthink model

A

(-) Limited evidence: few studies have sought to test the model and the model itself arose from analyses of case studies of fiascoes in the 1960s. Much evidence has been reported from retrospective case studies where something really bad has happened and so the researchers try to trace this back to symptoms of groupthink. To properly test the model, we’d have to explore if groupthink does always lead to bad decision making and so increase the likelihood of bad outcomes because by selecting a situation by which a negative outcome has already happened we rule out the possibility that groupthink might NOT have led to a bad outcome. We need to use experimental designs to properly study it. Most experimental studies which have been done have tested 1 or 2 variables in isolation and not the entire model.

(+) Highlights the importance of rational and well thought through group decision making and holds intuitive appeal- if people fail to properly consider the available evidence, then that may lead to suboptimal outcomes.

19
Q

Explain the halloween study into deinviduation.

A

Participants in the study were children out trick or treating on Halloween. There were 27 genuine homes in the neighbourhood that were used by experimenters to run this particular study. When participants called at one of these 27 homes they were greeted by an adult who said they were busy but the child could help themselves to one sweet from the bowl before disappearing into the next room. The sweet bowl was well stocked and there was a bowl of coins next to it. A researcher was standing behind a curtain and observing their behaviour. The aim of the study was to look at whether circumstances that made children less aware of their own individual identity would lead them to transgress- to take more than one sweet or even steal some of the money. Participants arrived either alone or in a group and half of the participants were made to feel they were not anonymous as the adult asked their name and where they lived while other participants weren’t asked to identify themselves. There was also a manipulation of responsibility: in one condition none of the children were anonymous as they were all asked to state their names and addresses, in one group only the smallest child was asked to identify themselves and in one group they were all anonymous as no one was asked to state their name or address. Those who were not anonymous felt they would be held responsible for sweets missing.

RQ: Would participants who were anonymous be most likely to act in an antisocial way by taking additional sweets and money?

Results showed that compared to non-anonymous children who went to the house on their own, the percentage of children who transgressed and took more sweets was increased by being in a group, by being anonymous and by feeling they had no responsibility for their actions.

These findings support the notion that when people are around others and feel anonymous they seem to lose all sense of inhibition (responsibility for what they are doing) and start to act in anti-social ways.

20
Q

What is deinviduation?

A

When anonymity within a crowd of people leads people to feel disinhibited and so less constrained by societal norms. This leads to people acting in anti-social and anti-normative ways.

Deinviduation is based on the notion of immersion, whereby people lose their individual identity and sense of self when they join a crowd.

21
Q

Explain Le Bon’s group mind model.

A

Deinviduation is a direct descendent of Le Bon’s group mind model of crowd behaviour.

Le Bon argued that when people join a group they become submerged or immersed in that group and consequently lose their individual identity and ability to control their behaviour. This then leads to them becoming suggestible, such that any passing idea or motion in the group becomes contagious and adopted throughout the group. The individual then descends a few rungs on the ladder of civilisation; they lose all sense of human rationality and start to act in barbaric and primitive ways.

According to LeBon, joining a crowd leads to the loss of constraint and reason which leads to destructive, violent and anti-social behaviour.

22
Q

Evaluate the deinviduation perspective and group mind model.

A

The deinviduation approach has been criticised on several accounts:

-It proposes that deinviduation will occur when people feel when they are anonymous and lack responsibility for their actions, yet a meta-analysis by Postman and Spears showed there’s only weak evidence for the effects of manipulating responsibility and anonymity on anti-social behaviour.

Postmes and Spears asked the broader question- what is normative and anti-normative in particular settings? If children in the halloween study were truly freed of all normative constraints on their behaviour, why would they choose to steal sweets and money rather than do something truly outrageous like trash the house? This is because the money and sweets are related to the goal fo trick or treating, so the children in the trick or treat study were not being irrational and were actually acting in a highly patterned way and acting in line with a norm which was to get as many sweets as they could. This contradicts Le Bon’s theory that people lose their rationality; they point out that there are multiple norms in particular situations.

Politically charged: The group mind model has been criticised on the bases that it exists to delegitimise the concerns of people in crowds. e.g. the BLM movement: this model suggests the proteseters are acting mindlessly- this denies the need for change

23
Q

What is emergent norm theory?

A

This suggests that rather than the crowd becoming lost to primitive or primal instincts, they actually act in line with norms which emerge from the gathering of the crowd.

When a crowd gathers, there’s an initial process called milling, where group members interact with each other and negotiate norms of conduct within the group. This milling process is influenced mostly by prominent crowd members known as ‘key noters’- people who have high status within the group or crown and so their views are respected and there’s existing support for their position. Through these milling interactions with key-noters, group specific norms emerge. This is an advance on the deinviduation and group mind model as it suggests crown behaviour is not anti-normative but rather shaped by norms that are created by part of the work of the crowd.

The context-specific norms that emerge within a crowd may conflict with broader societal norms which may help explain the halloween study findings.

According to this theory, crowd behaviour is not anti-normative but just adheres to different norms than those that people outside the crown might prioritise.

24
Q

Evaluate emergent norm theory

A

The emergent norm theory approach overplays the importance of deliberation: its unrealistic to think crowds develop norms from scratch every time they have to take some kind of action.

The definition of the key-noter is tautological: key noters are defined as those who have most influence over the crowd but there is some circularity to that. Who is the key-noter? The person who has the most influence over the crowd. Who has the most influence over the crown? The key noter. You can’t identify them in advance because key noters are identified by the fact that they do the work of key noters.

25
Q

Explain the social identity model of crowd action.

A

This was developed to address the limitations of emergent norm theory.

This model suggests that the key hidden factor in crowd behaviour that isn’t accounted for by emergent norm theory is the social identity or identities of members of the crowd. In this model, immersion into the crowd doesn’t involve the loss of individual identity but rather involves a shift from an individual level identity to a group level identity. People join the crowd with pre-existing identities, and new context specific identities and rules emerge from the overarching identities that members of the crowd already have. The social identity model suggests that the norms that emerge are those that are seen as appropriate for people that identify as members of a particular group- identify comes first and from that flows rules or norms of conduct.

Social identity can be shaped by relationships with groups including those that are seen as being antagonistic out-groups.