6 Steps to understand Engage and maximize next generation leaders in the workplace Flashcards
In PART TWO, what are the 6 step plan that unleashes the power of your inside-out work?
B.R.I.D.G.E: Bust myths Real Deal I own it Deliver value Goals in Mind Empower Success
Who are Millennials and how man are in the United States?
People born between 1980 and 2000
83 million
How many Millennials World wide?
2.4 billion wold wide
60 % of the world population
Under the age of 30
By what year will millennials become the most significant group of consumers and employment percentage will Millennials reach by that same year?
75% of employees and most significant group of consumers by 2025
How much do Millennials control in spending
$660 billion in spending
What is a problem that costs business more than ever?
Ability to attract
train
manage
Retain
What huge and damaging connection, communication and understanding gap exists between non-millennial and millennials in our workplaces
30% of organizations loose 15% or more of millennial workforce annually.
More than 60% leave their employers within 3 years
It costs companies $15,000 to $25,000 to replace each millennial
What is a problem that few have a plan for solving?
87% of C-suite executives recognize that disengaged employees are among the biggest threats to their businesses
Only 22.9 % of organizations have a plan in place to engage millennials and future generations
What is Dan’s Negroni’s Solution
Care more to create genuine connections that compel you and everyone who works with and for you to show up every day accountable to one another and focused on results
Work from the inside out to build powerful relationships that bridge the gaps
Shift your mindset to one of positive intent, teaching and learning, shared goals, delivering value, and empowering success.
What’s the first step to success?
Stop chasing relevance and find it get out of your own way and pay attention.
What is the profile of a millennial
Days filled with scheduled activities Trophies for everyone on the team Families of all different shapes and sizes Socially connected every minute to everyone Information at their fingertips Multitasking is the norm Center of attention Family technologists
Why do millennials voice their doubts?
US Economy improved from 2010 to 2015 according to Pew Research Center, young adults living in their parent’s homes increased from 24% to 26%
Those living independently say they will rely on financial support from their families
Many millennials simply cant afford to leave home
They earn less than 18 to 34 year olds did in 1980
They are the first generation who wont do as well as their parents
The Pew Study “Millennials in Adulthood” confirms the Wealthfront finding that…
19% of millennials say most people can be trusted compared to 31% Gen Xers, 37% of Silents 40% of Boomers.
What are Managers Top disconnects/Frustrations with their millennials?
- Lack of initiative/problem-solving
- Sense of entitlement
- Overly self-focused
- Too emotional
- Unrealistic advancement goals
- Impatient
- Inability to remain engaged and loyal
- Poor work ethic
- Not taking responsibility
MILLENNIALS top disconnects/frustrations with their managers?
- Unavailability/too busy
- Lack of timely response
- Lack of positive feedback
- Lack of training/development
- Lack of consistent check-ins
- Lack of communication/transparency/consistancy
- Ineffective business planning
- Lack of trust
What do companies need in order to create an engaged, productive workplace that delivers results?
Today’s companies need to bridge the gap between their managers’ skills and perception and millennials ‘s skills and needs
What is PART ONE?
Work from the Inside Out
“Focus on where you want to go; not what you fear –Tony Robbins, Unleash the Power Within
None of what we are doing to bridge the gap in this book will work if?
we don’t know who we are first
we must first know, understand, and manage how we are perceived in order to manage others
What are the five short steps required to know yourself, truly know and care about yourself, the more you’ll be able to truly know, care and connect to people around you and achieve the relationships you need and want?
Step 1: Understand the power of RELATIONSHIPS: How you connect
Step 2: Know your STRENGTH: who you are innately
Step 3: Recognize your SKILLS, PASSIONS, and VALUES: what you think of yourself and what you bring to the world
Step 4: Define your PERSONAL BANDSTAMP: who you are an want to be and how you want to be perceived in the world
Step 5: Develop and deliver your STORY: how you present yourself to the world
What does completing the five steps in part one allow you to do?
Once you successfully complete these steps, you can effectively communicate who you really are and articulate your value in order to connect with others on an authentic level to bridge the gap.
What is Step 1 in part one?
Understanding the Power of Relationships
What is Step 2 in part one?
Know Your Strengths
What is Step 3 in part one?
Recognize your Skills, Passions and Values
What is Step 4 in part one?
Define your Personal Brandstamp
What is Step 5 in part one?
Develop and deliver your story
What does every opportunity boil down to?
Whether it is about money, knowledge, power, or love, ultimately every opportunity boils down to interacting with people.
Where does building relationships begin?
Building relationships between managers and millennials starts from the inside out
How do you build powerful relationships?
Building powerful relationships in the workplace requires that both sides show up every day with resilient mindsets focused on delivering value, personal empowerment and accountability, authenticity, and shared results
“What makes a good life”
Robert Waldinger’s TED talks, longest study on happiness.
Clinical professor of psychiatry at Harvard Medical School Director of the Harvard Study of Adult Development
What are Robert Waldinger’s three lessons
- Social connections are really good for us and loneliness kills.
- People who were the most satisfied in their relationships at age fifty were the healthiest at age eighty
- Good relationships don’t just protect our bodies, they protect our brains
What did Waldinger say about today’s millennials and their life goals?
Today’s millennials and their life goals, in which 80% said they wanted to be rich and 50% wanted to be famous. Turns out the young adults of 1938 said the same thing.
What tool does Dan Negroni recommend to find your strengths?
Clifton Strengthsfinder.
DiSC Profile
Myers-Briggs Type Indicator (MBTI)
Wealth Dynamics Profile Test
If none are available, dig deep inside and write down what you see as your top 5 strengths. show them to others and asked family friends, colleagues, and associates you trust to list what they think your top five strengths
Whats the reason we do strength assessments?
The reason we do strength assessments is to help you kick ass the right way.
Becoming an ass kicker and being able to kick ass are privileges not rights.
What do you need to ask yourself to kick ass
What can I do to leverage my strengths and kick more ass for my people, teams, company, partners, clients, customers–everyone I touch on a daily basis?
- Where do I kick ass?
- I could kick more ass if?
- Where do I wish I kicked ass?
What’s a quote some attribute to Einstein but is actually just a self-help line from the 1970’s?
“Everybody is a genius. But if you judge ea fish by its ability to climb a tree, it will live its while life believing that it is stupid.”
Why don’t you apologize for who you are because you can’t be who you are not?
What is even more stupid is being a fish and thinking you can climb a tree. Maybe you are terrible at something because you are working from a point of weakness rather than strength.
Step 3 Recognize your Skills, Passions & Values
Skill is something that we have that others would value or that gives value to others, (As opposed to strengths which are natural predispositions or attributes). Skill you have to actually learn, develop, hone, or have experience in doing that provides benefit.
What does a skill answer about your value which by human nature is?
What’s in it for me? (WIFM)
That’s what other people think when they ask you about your skills
How do you articulate an attribute as a skill?
You need to think beyond yourself and change WIFM in you mind to “What’s in it for them?” WIFThem.
What is “What’s in it for them??
You must actually be other-directed for your skills to connect to others. Make What’s in it for me about them.
What does it mean to WIFthemize your organization?
Other-directed skills
Ensures that those skills not only are being communicated the right way but to clarify what your offer customers and clients but are also authentically aligned with your personal skills to connect with others and get results of your business
What was Google’s Project Oxygen?
2009 initiative to identify what the best Google mangers do, in order to teach their techniques throughout the company.
What were the eight things from Google’s Project Oxygen that great managers do and ranked them in order of importance?
- Be a good coach
- Empower your team and don’t micromanage
- Be interested in team members’ success and well-being.
- Don’t be a sissy; be productive and results-oriented
- Be a good communicator and listen to your team
- Help your employees with career development
- Have a clear vision and strategy for the team
- Have key technical skills so you can advise the team.
What is Zappos 10 Family Core Values to live by?
- Deliver WOW through service
- Embrace and drive change
- Create fun and a little weirdness
- Be adventurous, creative, and open-minded
- Pursue growth and learning
- Build open and honest relationships with communication
- Build a positive team and family spirit
- Do more with less
- Be passionate and determined
- Be humble
How did the Marine in Chasing Relevance change his thinking?
I’m here to serve others and I need to think about serving others and providing value to them instead of just being a sales person.
Step 4: Brandstamp what does that mean?
Are about who you want to be, how you want to be perceived in the world, and whether or not you deliver your brand.
In Step 4: Brandstamp, what are the two parts?
Part One: find your Brandstamp Words, find three words that define your personal value and how you want to be perceived by the world.
Part Two: Field Test your Brandstamp words; test how well they are aligned with views people you know have of you.
What is essential foundation for telling your story and any story which gets told through its culture, people, and the way it presents itself and treats its customers?
When people see you as you see yourself, you are succeeding in conveying your value.
What is step 5?
Develop and Deliver your story.
Technology has made the expectation of speed incredibly disruptive, we have gained a lot but what have we lost?
- We have lost the “friggin stories.”
- The one-on-one interactions and the deep bonds that came with them, which have tied us together since the beginning of time and have defined the intersection of history, family, business, youth and experience.
Business needs to be in what?
Need to be in the story business instead of the cure business.
What does it mean “we cured; for all kids who need to learn and don’t?”
Blocking the ability of daughters and sons tell their own stories and create real-deal relationships.
What does the author find ironic about the world created?
we have created a world that has gradually devalued or eliminated our ability to tell stories, considering that the current trend in retail and customer service–and what resonates with millennials–is all about stories.
What do you need to understand to connect with others?
You need to understand your own strengths and delivery your own story to be able to connect with and provide value to others.
What does the author say about stories?
-The more authentic, the more we connect and stay loyal
As a nation what must we get back to?
need to get back to storytelling about us, owning and sharing our stories to create deep and genuine relationships that bind and fulfill us.
What doe stories do?
Build connection with your employees and customers.
What can you achieve by delivering your story well?
- Build that elusive trust with others that makes you credible and gets them to “lean in.”
- Connect and create common ground with your employees on a deeper emotional level.
- Communicate value, defining and giving meaning to the journey you are on.
- Show wisdom and humility
- Persuade and inspire action
What is a “drive-by,” tool?
momentary opportunities to seal the deal.
What are some tips to telling the right stories?
- When choosing your story, first take the temperature of the room, where you are and who your audience is
- Ask yourself: What does my audience need? Who are they? What can I do to get closer by sharing something in common or a that moment that will get my audience to lean in?
- What is special about you and them together at that moment?
- Key it to use all you’ve got to make sure it is fresh and real.
For building and maintaining relationships require?
To tell our stories.
For “speedcoaching,” around story telling with what three simple questions?
- Who am I?
- What is my experience?
- What value do I bring?
What are simple ways to channel the energy of the story you create and deploy to bridge the gap with your people?
- Use yourself as an example when talking with the team.
- Tell a story that creates common ground abut the work at hand.
- When team members are struggling, invest in them.
What does the author say about telling your story all at once?
Telling it all at once is what I call puking on someone for three minutes straight, Please don’t do that.
