6 Handout 1 Flashcards

1
Q

This involves decisions covering one (1) to three (3) years, such as adding facilities and equipment that have a long lead time.

A

Long range

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2
Q

This involves decisions covering two (2) to 12 months, such as adding equipment, personnel, and shifts. This may also include subcontracting of production. This is also known as oggregate planning.

A

Medium range

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3
Q

This involves decisions covering two (2) to three (3) months such as scheduling production and people and allocating machinery. This is also referred to as production planning.

A

Short range

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4
Q

This is used for work that is non-routine, with a unique set of objectives to be accomplished in a limited time frame.

A

Project

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5
Q

This usually operates on a relatively small scale. It is used when a low volume of high variety goods or services will be needed.

A

Job shop

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6
Q

This is used when a moderate volume of goods or services is desired, and it can handle a moderate variety of products and/or services.

A

Batch

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7
Q

This is used when higher volumes of more standardized goods or services are needed, and monotonous processing is required.

A

Assembly

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8
Q

This is used when a very high volume of non-discrete, highly standardized output is desired.

A

Continuous

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9
Q

Refer to a firm’s ability to adjust customer demand to fit that demand to current available capacity.

A

Demand options

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10
Q

This can be accomplished through the use of advertising, pricing, promotions, and price cuts.

A

Influence demand

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11
Q

These occur when an organization gets orders that they cannot fulfill. In many cases, customers are willing to wait.

A

Backorders

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12
Q

This can be used to balance demand on particular time periods.

A

New or counter-seasonal demand

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13
Q

Supply options refer to the ability of an organization to adjust its available resource capacity to meet and.

A
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14
Q

Hire and lay off employees. This involves flexibility in the workforce due to demand peaks and decline.

A
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15
Q

Overtime/idle time. This involves the ability/willingness of the workforce to run some overtime for periods with very high demand.

A
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16
Q

Part-time or temporary workers. This involves hiring people for a specified period of time only, with no intention of keeping them in the company for good.

A
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17
Q

Subcontracting. This is also referred to as contract manufacturing. It is very common in some industries.

18
Q

Vary inventory levels. Inventory may be produced before a peak season when excess capacity may be limited.

19
Q

Level plans. This method uses a constant workforce and produces similar quantities each time period. It uses inventories and backorders to absorb demand peaks and decline.

20
Q

Chase plans. This method minimizes finished goods inventories by adjusting production and staffing to keep pace with demand fluctuations.

21
Q

Mixed strategies. This method is a combination of level and chase plans.

22
Q

Make-to-stock (MTS). Production for finished goods is based on a forecast using predetermined inventory targets.

23
Q

Make-to-order (MTO). Production is based specifically on particular customer orders.

24
Q

Assemble-to-order (ATO). Products are combined from components after the receipt of a customer order.

25
Q

Engineer-to-order (ETO). Production uses customer specifications that require unique engineering design, significant customization, or newly purchased materials.

26
Q

Forward scheduling. Plans tasks from the date resources become available to determine the shipping date or the due date of finished goods or services.

27
Q

Backward scheduling. Plans tasks from the due date or required date of finished goods or services, to determine the manufacturing start date or any changes in capacity required.

28
Q

First come, first served (FCFS). Jobs run in the order they are received. Perhaps the fairest, although not always most efficient, way of scheduling.

29
Q

Earliest due date (EDD). Work on the jobs due the soonest.

30
Q

Shortest processing time (SPT). Shortest jobs run earlier to make sure that they are completed on time. Larger jobs will possibly be late as a result.

31
Q

Longest processing time (LPT). Start with the jobs that take the longest to get them done on time.

32
Q

Critical ratio (CR). Jobs are processed according to the smallest ratio of time remaining based on due date.

33
Q

Waiting line system is also known as a queuing system. It is used to estimate the number of poten tial customers that can fit into the process of a service system at any given time.

34
Q

Optimization also occurs in other service industries by balancing the number of lines or servers, customer arrival times, and waiting line rules or how people are being serviced.

35
Q

Single line system. It typically works on a first-come, first-served basis.

36
Q

Multiple line system. It often provides different transaction types by customer type.

37
Q

Balking. It occurs when a customer chooses not to enter the waiting line.

38
Q

Reneging. It occurs whena customer enters the line, but leaves.

39
Q

Jockeying. It occurs when a customer changes from one line to another.

40
Q

The average number of arrivals per time period

41
Q

The average number of customers served per time period