6. Competitive Advantage and Strategic Choice Flashcards

1
Q

Explain Porter’s generic strategies?

A

Porter argued that once a company understands it’s the strategic capability and competitive advantage, a company should develop its competitive basis. This is when a company decides how it will compete in the market. 2 Main types:-

    • Cost leader
    • Differentiator

Or Risk being stuck in the middle only leading to low profits and high costs

The competitive scope relates to how broad or narrow Size of the market.

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2
Q

How to achieve Cost Leadership?

A
    • Economies of scale
    • Use of latest technologies to reduce costs, or enhance productivity
    • Use of cheap labour
    • High tech industries, Exploit the Learning curve effect, By producing more items than any other competitor.
    • Focus on improving productivity
    • Minimise overheads
    • Get favourable access to suppliers
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3
Q

How can a company differentiate its products or services?

A

Porter (1980) suggests that a differentiation strategy assumes that competitive advantage can be gained through particular characteristics of an organisation’s products

Products are divided into three main categories:-

- Breakthrough Products offer a radical performance advantage over the competition - e.g. Tesla Cars

- Improved products are not radically different from their competition but are obviously
superior in terms of better performance at a competitive price.

- Competitive products derive their appeal from a particular compromise of cost and performance. For example, cars are not all sold at rock-bottom prices, nor do they all provide immaculate comfort and performance.

How to differentiate:-

    • Brand image
    • Product special features
    • Exploit other activities of the value chain
    • Use IT and Innovation to create new products
    • Build Customer relationship
    • Create Complementary products
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4
Q

Explain what is a focused strategy?

2 Main types?

When do they occur?

Advantages & Disadvantages?

A
  • A Focused strategy is when a company concentrates its attention on particular segments or niches.

2 main types:-

1) A Cost focus strategy & 2)ADifferentiation strategy

They occur when the Broad market:-

1) Underperforms, when a product does not fully meet the requirements of the market.

2) Overperformance, gives the market more then what they want and gives space for a cost focus player.

Advantages

    • Insulate against the competition as a niche market is more secure
    • Organisation does not spread too thin
    • Life is easier in niche (Cost Leadership and Differentiation needs superior performance and resources)

Disadvantages

    • Sacrifice some economies of scale
    • Competitors can move into the segment with increased resources
    • Segment needs may eventually align with the rest of the market
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5
Q

Name the 7 P’s of the Marketing Mix

A
  1. Price
  2. Place
  3. Product
  4. Promotion
  5. People
  6. Processes
  7. Physical Evidence
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6
Q

How can you sustain a price-based strategy

A
  1. Low Margins by increasing volume - Economies of scale
  2. Cost Leader by operating at a cost price advantage
  3. Price War - Organisations with extensive financial resources can win in a price war
  4. No-Frills strategy
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7
Q

How to sustain differentiation strategies?

A
  1. Any differentiation must be valued by the customer.
  2. Attempts at imitation can be obstructed. e.g Patents or restricting suppliers to an exclusivity deal.
  3. Some resources are Inherently immobile. This could be a result of intangibility e.g Branding, high customer switch costs
  4. Cost advantage, rather than a priced advantage by investing in innovation, improved quality
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8
Q

Define “LOCK IN”

A

Lock-in: Is achieved in a market when an organisation’s product becomes the industry standard.

Customers and all other stakeholders, now compare all other competing products or service to the quality of the “Locked In Standard”

Direct competitors are reduced to becoming minor niches

and

Compatibility with the industry-standard becomes a prerequisite for complementary products. E.g The Lighting connector on apple IPHONE means all other add on manufacturers must meet this requirement.

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9
Q

The BCG Matrix

A

The BCG matrix devised by Henderson (1970) categorises SBUs in terms of market growth rate and relative market share. It assesses SBUs based on financial performance only.

  • Stars offer good future returns, so it needs investment to develop them. Due to the industry life cycle, stars will become cash cows in time.
  • Cash cows do not need much investment so will generate cash income. This cash is then used to invest in stars or simply provide a return to shareholders
  • Question marks should be assessed to see whether they have the potential to become stars. If so, the parent should invest in them; if not, they should be sold or run down.
  • Dogs can tie up funds and provide a poor return. In general, they should be sold off, although maybe retained if they are a useful niche business.
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10
Q

Explain the Public sector matrix

A

The public sector portfolio matrix (Montanari and Bracker, 1986) classifies activities in terms of their popularity and the resources available for them. The matrix provides for an analysis of services provided by public sector bodies, which can prove useful particularly when making strategic decisions about public sector activities.

  • A public sector star is something that the system is doing well and should not change. They are essential to the viability of the system.
  • Political hot boxes are services that the public wants, or which are mandated, but for which there are not adequate resources or competences.
  • Golden fleeces are services that are done well but for which there is low demand. They may therefore be perceived to be undesirable uses for limited resources. They are potential targets for cost-cutting.
  • Back drawer issues are unappreciated and have low priority for funding. They are obvious candidates for cuts, but if managers perceive them as essential, they should attempt to increase support for them and move them into the political hot box category.
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11
Q

Briefly explain the product-market strategy: the direction of growth

A

Product-market mix: Is a shorthand term for the products and services a firm sells (or a service which a public sector organisation provides) and the markets it sells them to.

Ansoff (1987) drew up a growth vector matrix, describing how a combination of a firm’s activities in current and new markets, with existing and new products, can lead to growth.

  • Market penetration - means increasing market share of existing products via promotions, price reductions, increasing usage etc.
    • It is a low-risk strategy since it requires no capital investment. This approach can also apply to an organisation which simply wants to maintain or even reduce its Market position.
  • Market development means seeking new customers for existing products, eg exporting or selling via new distribution channels. The risk here is still reasonably low. e.g New Distribution channels or Export
  • Product development is selling new products to existing customers. This strategy is riskier than penetration and market development since it is likely to require a major investment in the new product development processes and facilities.
  • Diversification, selling new products to new customers, may offer significant growth potential but it is risky as it may require significant investment and new competences.
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12
Q

What are the Benefits of Diversification and the Questionable reasons?

A

Advantages

  • Economies of scope may result from the greater use of under-utilised resources. These benefits are often referred to as synergy.
  • Corporate management skills may be extendible across a range of unrelated businesses
  • Diversification can increase market power via cross-subsidisation
  • Exploit existing superior internal processes to seize opportunities to establish new businesses

Questionable Reasons

  • Response to an environmental change, but in reality to cover the interests of top managment.
  • Risk Spreading, Reasonable for small owner-managed business, But studies show investors of large organisations are better at managing their own portfolio risk.
  • The expectations of powerful stakeholders can lead to inappropriate strategies generally.
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13
Q

Explain 2 Types of Related Diversification?

and What are the Pro’s and Con’s

A
  • *Horizontal integration:** Makes use of current capabilities by development into activities that are competitive with, or directly complementary to, an organisation’s present activities.
  • *Vertical integration:** Occurs when an organisation expands backwards or forwards within its existing value network and thus becomes its own supplier or distributor.

Advantages

  • Creates barriers of entry
  • More effective pursuit of a differentiation strategy
  • A share of the profits at all stages of the value network
  • Secure supply of components or materials, hence lower supplier bargaining power

Disadvantages

  • Overconcentration. make the business inflexible, more sensitive to instabilities and increases the firm’s dependence on customer demand in that particular market.
  • Fails to benefit from any economies of scale or technical advances in the industry into which it has diversified.
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14
Q

Describe Unrelated diversification and the Pro’s and Con’s

A

Unrelated diversification: Is the development of products or services beyond the current capabilities or value network

Advantages

  • Risk-spreading. Entering new products into new markets can compensate for the failure of current products and markets.
  • Improved profit opportunities. An improvement of the overall profitability and flexibility of the firm
  • Escape from a declining market.
  • Use an organisation’s image and reputation

​Disadvantages

  • Dilution of shareholders’ earnings, if they wanted to diversify they could do it themselves
  • Lack of common identity and purpose, a conglomerate success will depend on high-quality management
  • Failure in one of the business may drag down the rest.
  • Lack of management experience is likely to lead to failure
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15
Q

Highlight the link between the level of diversification and strategic success?

A
  • Johnson et al (2017) highlight that organisations undertaking a limited degree of related diversification is likely to perform better than those that remain undiversified.
  • However, as the degree of diversification increases, the rate of performance improvement is likely to reduce and may then become negative as the organisation becomes extensively diversified into unrelated fields.
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16
Q

Briefly explain International diversification (Globalisation) and the 3 types of management orientation

A

Globalisation: Refers to the growing interdependence of countries worldwide through increased trade, increased capital flows and the rapid diffusion of technology.

3 types:

  1. Ethnocentrism: Is a home country orientation.
    • The organisation focuses on its domestic market and sees exports as secondary to domestic marketing.
    • Same product and same marketing techniques
  2. Polycentrism: formulation of objectives on the assumption that it is necessary to adapt almost totally the product and the marketing programme to each local environment. Thus, the various country subsidiaries (SBUs) of a multinational corporation are free to formulate their own objectives and plans.
    • New product & New Marketing plan for each market with local management control
  3. Geocentrism and regiocentrism: Are based on the assumption that there are both similarities and differences between countries that can be incorporated into regional or world objectives and strategies.
    • Creates a global product but adapts slightly for local needs.
17
Q

List the different methods of product/market development?

A
    • Internal Development
    • Acquire from another company (Business Combinations)
    • Partnering
      • Joint Ventures
      • Franchising
      • Strategic alliances
      • Internal Partnering
18
Q

What are the reasons for pursuing an internal development strategy?

And

What are the problems with internal development?

A

Reasons

  • Learning. The process of developing a new product gives the firm the best understanding of the market and the product.
  • Innovation. It might be the only sensible way to pursue genuine technological innovations and exploit them.
  • Internal development can be planned more meticulously and offers little disruption.
  • The same style of management and corporate culture can be maintained.
  • There is no suitable target for acquisition

​Problems with internal development

  • Time - may take a long time to develop
  • Barriers to entry in a market are harder too overcome
  • The firm will have to acquire the resources independently.
  • Internal development may be too slow for the dynamics of the market.
19
Q

Explain the types of business combinations?

The reasons for them?

and

Problems associated with them?

A
  • *Acquisition:** Involves the purchase of one entity by another.
  • *Merger:** Involves two separate organisations joining together to form a single entity.

Reasons:

The purpose of the combination or the type of development sort could be to

    • Gain access to a new market or a market presence
    • Gain ownership of lager market share
    • Gain rights/Control over a new product range
    • Buy in technology, I.P and skills
    • Obtain greater production capacity
    • Safeguard future supplies
    • Gain undervalued assets
    • Spead risk
    • Buy a high-quality management team
    • Many acquisitions do have a logic, and the acquired organisation can be improved with the extra resources, (V.C Style purchase)

Problems:

  • Cost. They might be too expensive,
  • Customers of the target organisation might resent its
  • incompatibility. Problems of assimilating
  • Asymmetric information. The existing management knows more about the organisation than the purchaser. could lead to overpaying of the asset.
  • Driven by the personal goals of the internal management team
  • Firms rarely take into account non-financial factors.
  • Poor success record of acquisitions.
  • Corporate financiers and banks fees.
20
Q

Explain the 3 key types of external partnering?

A

External partnering: Joint ventures, franchising and strategic alliances are all forms of partnering in which arrangements are established with external third parties with a view to achieving a common purpose. External partnering usually restricts formal legal arrangements between entities to specific operations.

  • Joint venture: Is an arrangement when two (or more) entities join forces to create a separate entity which has a purpose which is distinct from the business operations of the two entities that established it.
  • Franchising: Is a method of expanding the business on less capital than would otherwise be possible, because franchisees not only pay a capital lump sum to the franchiser to enter the franchise but they also bear some of the running costs of the new outlets/operations.
  • A strategic alliance: Is a type of external partnering that involves some form of co-operation between two or more organisations. Strategic alliances often involve the sharing of resources and activities to pursue a given strategy.
21
Q

Briefly explain the Franchising relationship and the expected Investments (Inputs) of each party?

A

Both parties have to make investments (Inputs) of resources to gain profit

The Franchiser

    • Allow franchisee to use the company Name and Goodwill associated
    • Business knowledge, systems and strategy
    • Support services such as Marketing, Training and R&D.

The Franchisee

    • Captial, personal knowledge of the local market and personal effort
    • Payment for the rights to the name, knowledge and services
    • Day to Day responsibility.

Advantages of franchising

  • Reduces capital requirements.
  • Reduces managerial resources required.
  • Improves return on promotional expenditure through the speed of growth.
  • Risk management.

Disadvantages of franchising

  • Profits are shared.
  • The search for competent candidates is both costly and time-consuming
  • Control over franchisees could be difficult
  • The risk to reputation. A franchisee can damage the public perception of a brand
22
Q

Explain the reasons for a Strategic Alliance and the limitations?

A

Reasons

  • Share development costs of a particular technology.
  • Regulatory environment prohibits take-overs so the only way to enter the market is through an alliance0
  • Complementary markets or technology.
  • Learning. Alliances can also be a ‘learning’ exercise in which each partner tries to learn as much as possible from the other.
  • Technology. New technology offers many uncertainties and many opportunities. Such alliances provide funds for expensive research projects, spreading risk.
  • The alliance itself can generate innovations.
  • ‘testing’ the firm’s core competence in different conditions, which can suggest ways to improve it.

Limitations

    • Each organisation should be able to focus on its core competence. Most types of alliance do not enable organisations to create new competencies or develop their own expertise.
    • If a key aspect of strategic delivery is handed over to a partner, the organisation loses flexibility.
23
Q

Briefly explain internal partnering?

A

Internal partnering involves active collaboration between different departments with the aim of successfully completing business tasks.

It is believed that a greater focus on building internal relationships between
departments should help organisations to realise their strategies
and support their prospects for future growth.

For example, members of the sales department may need to partner directly with the finance team to establish the organisations new pricing policy or may involve members of the marketing department working with the R&D team to undertake new product development.

24
Q

How are strategic choices evaluated?

A

SAF Model

Having explored a number of the strategic choices facing most types of organisation it is important that we give consideration to the criteria which management may use to select the strategies that they identify. Johnson et al (2017) highlight that strategies can be evaluated according to their:-

  • Suitability to the organisation’s strategic situation,
  • Acceptability to key stakeholder groups (eg shareholders)
  • Feasibility in terms of resources and competences.
25
Q

How is a strategic choice or decision evaluated for it’s “Suitability”

A
  • Strategic Fit to the Mission, Goals, and objectives.
  • Exploit strengths: that is, unique resources and core competences
  • Rectify an organisation’s weaknesses, or deal with problems identified in it
  • Neutralise or deflect environmental threats
  • Help to seize opportunities
  • Satisfy the goals
  • Generate/maintain a competitive advantage
  • Involve an acceptable level of risk
  • Suit the politics and corporate culture
26
Q

How is a strategic choice or decision evaluated for it’s “Acceptability”

A

The acceptability of a strategy depends on expected performance outcomes and the extent to which these are acceptable to stakeholders.

  • Shareholders - expectations of profitability at an acceptable risk level
  • Management and Staff - if the strategy is not suited or leaves them worse off
  • Customers - unhappy if services are more expensive or reduced service level
  • Banks and suppliers - the ability to pay the debt and have a sustained business model
  • Governments - pay taxes, legal, and doesn’t create a monopoly, is the strategy supportive of the economy and in the interest of the people.
  • Local Community, public, Pressure groups and Media - does it support there needs, may protest if the strategy has a negative impact on their goals.
27
Q

How is a strategic choice or decision evaluated for it’s “Feasibility”

A

Feasibility asks whether the strategy can be implemented and, in particular, if the organisation has the adequate strategic capability.

  • Financially - sources of finance
  • Environmentally - availability of resources
  • Social - Management skills, availability of skilled staff
  • Technology - Is current level technology available or the innovation likely to be achieved.