5.1 Influences on the opearating enviroment

Question 1

Define Operating environment

Answer 1

The environment immediately external to a business with which it has close interaction when conducting its business activities

Question 2

Define Operating environment

Answer 2

The environment immediately external to a business with which it has close interaction when conducting its business activities

Question 3

List the needs and expectation of a customer

Answer 3

• Providing high quality goods and services at an attractive price
• Delivering high levels of customer service
• Being able to establish long-term positive relationships with the customer
• Ensuring the products are Australian made or grown