5 - Training Flashcards

1
Q

training

A

becoming more strategy, blurring the difference b/w training + development
- investment in employees
- fulfillment of psychological contract

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2
Q

reasons why companies often lose money on training

A

training is:
- poorly designed
- not linked to a performance problem or business strategy
- not properly evaluated at the end (outcomes)

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3
Q

training design

A
  1. needs assessment
  2. ensuring employees’ readiness for training
  3. creating a learning environment
  4. ensuring a transfer of training
  5. selecting training methods
  6. evaluating training design
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4
Q
  1. needs assessment
A

3 levels of analysis:
- organizational
- tasks
- person

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4
Q
  1. ensuring employees’ readiness for training
A
  • self-efficacy
  • benefits of training
  • awareness of training needs, career interests + goals
  • basic skills
  • learning goal orientation
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5
Q

current trend in HRM - training

A

training will continue to become more strategic ( aligned w/ organizational goals) = distinction b/w training and development is blurred

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6
Q
  1. creating a learning environment
A

understanding objectives + outcomes
meaningful content
opportunities for practice
feedback
active + social learning
coordination + administration

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7
Q
  1. build climate for transfer of training
A

manager support
peer support
opportunity to use learned capability
technological support
self-management skills
HR practices that sustain + support the training

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8
Q
  1. selection training methods
A

presentation methods
hands-on methods
group methods

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9
Q

presentation methods

A

trainees = passive recipients of info

+ easy and fast to deploy
+ distance learning
+ accommodate wide range of audience sizes
- less engaging

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10
Q

hands-on methods - OTJ

A

trainees = actively involved in learning

+ less investment and time (existing manager)
- if unstructured, bad work habits can be passed on or ineffective training

-> structure is super important !!

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11
Q

hands-on methods - apprenticeship

A

OTJ + classroom training

+ one-on-one
+ learners earn pay
+ skills closely aligned to org. needs
- interpersonal conflict b/w trainees + trainers
- limited access for women + minorities
- specialization may be obselete

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12
Q

hands-on methods - simulations

A

+ well-suited for dangerous or costly learning
+ repeated practice
+ immediate feedback
- costly
- potential equipment malfunction
- dehumanizing effect on subject

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13
Q

hands-on methods - business games + case studies

A

+ low risk
+ low cost
+ train many learners simultaneously
- requires compelling + authentic material

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14
Q

hands-on methods - role play

A

+ opportunity to apply content
- no real consequence
- might be too stressful for some

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15
Q

types of hands-on methods

A

on-the-job training (OTJ)
apprenticeship
simulation (when failure to learn has consequences)
business games + case studies (to apply knowledge)
role play (for sensitive content)

16
Q

group methods

A

team building
adventure learning
action learning

17
Q
  1. evaluating training design
A

affective (motivation + attitudes)
cognitive (knowledge)
skill-based (behaviors + skills)
results (performance)
ROI (economic value)