5. Ability To Assess Emergency Situations

Question 1

[DEMO] I would like you to demonstrate the course of action you would take if your bus breaks down on a narrow Regional type road on a fine day during daylight hours?

Answer 1

• Bus is secured.
• Power & Fuel switched off.
• PPE
• Passenger safety.
• Warning triangle.
• Summon for help.
• Other.

Question 2

A bus when travelling at speed can create a vacuum, what likely dangers may arise in this situation?

Answer 2

• Watch for pedestrians near the edge of the footpath.
• Watch out for cyclists as they are vulnerable to be drawn under the wheels.
• Watch out for motorbike / moped riders as they are vulnerable to be drawn under the wheels.
• Other.

Question 3

NB [DEMO] Please show me what daily checks would you perform before you start a journey?

Answer 3

• Mirrors.
• Excessive exhaust smoke.
• Tyres.
• Brakes. (leaks)
• Wheel nuts.
• Lights.
• Lenses & reflectors.
• Windscreen wipers.
• Number plates.
• Other.

Question 4

If you had to summon help because of an accident, what emergency phone no. would you dial?

Answer 4

Telephone 112 or 999.

Question 5

In the event of you discovering a passenger that is unconscious, what are the basic First Aid points to remember?

Answer 5

• A for Airways must be clear and kept open.
• B for breathing must be established and maintained.
• C for Circulation must be maintained and severe bleeding stopped.
• Other.

Question 6

Please explain the course of action you would take in the event of a fire in the engine compartment of this bus?

Answer 6

• Stop as quickly as possible.
• Evacuated passengers to a safe place.
• Summon help.
• Tackle fire with a fire extinguisher if it is safe to do so.
• Other (don’t open the bonnet!)

Question 7

I would like you to explain the procedure for evacuating the passengers from your bus?

Answer 7

• Tell your passengers what is happening.
• Give them accurate info on a need to know basis.
• Get them off the bus carefully and select a safe place for them to wait.
• Do not allow people to wander.
• Summon help.
• Other.

Question 8

Explain to me how you would ensure the safety of your passengers prior to departure, in transit and on arrival?

Answer 8

• Do not move off until they are seated.
• Do not allow disembarkation until the vehicle has stopped moving and is secured.
• Do not drive a vehicle which has a serious defect.
• Do not speed or take risks.
• Do not race or obstruct other operators vehicles.
• Do not allow boarding until the vehicle has stopped moving and is secure.
• Other.

Question 9

You have a passenger whose behaviour is likely to affect the safety of other passengers. Please explain to me the appropriate action you should take?

Answer 9

• Remain calm and reassure passengers on the bus.
• Summon help.
• Follow company procedures.
• Ask the passenger to leave the bus.
• Seek medical attention if required.
• Report incidents.
• Other.

Question 10

If your bus is involved in an accident, what incident information is necessary to obtain at the scene?

Answer 10

• Exchange details of any driver or road user involved in the accident.
• Obtain names and addresses of any witnesses who saw the accident.
• Take notes of the scene so that you have the information when you need it (time, place, reg numbers, weather conditions, lighting, road conditions, signs, traffic lights, statements made by other people).
• Other info.