5 Flashcards

1
Q

What is another name for mass production?

A

‘Flow’ or ‘continuous’ production

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2
Q

What is the main philosophy behind mass production?

A

‘Push’ not ‘pull’

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3
Q

What type of production does mass production emphasize?

A

Make to stock, not make to order

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4
Q

What are the characteristics of mass production?

A
  • Large batches / long production runs
  • Fixed costs spread across large number of units
  • Organised by operation
  • Standardised tasks
  • Few product variants
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5
Q

What are the two main types of costs?

A
  • Direct costs
  • Indirect costs
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6
Q

What distinguishes direct costs from indirect costs?

A

Direct costs can be linked to specific activities; indirect costs relate to resources used by multiple activities

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7
Q

Define fixed costs.

A

Costs that have the same value regardless of the level of activity

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8
Q

Define variable costs.

A

Costs that change with the level of activity

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9
Q

What are semi-variable costs?

A

Costs that have both fixed and variable elements

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10
Q

What costing methods are typically used in mass production?

A
  • Absorption costing
  • Standard costing
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11
Q

What do variances from standard costs help evaluate?

A

Functional and departmental performance

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12
Q

Name three market changes affecting production.

A
  • Globalisation
  • Increasing competition
  • Changes in customer demand and preferences
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13
Q

What does lean manufacturing focus on?

A

Processes and activities rather than products

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14
Q

What are the three types of activities in lean manufacturing?

A
  • Value added
  • Non value-added but currently unavoidable
  • Completely non-value-added
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15
Q

List the five main principles of Lean.

A
  • Value
  • Value stream
  • Flow
  • Pull
  • Perfection
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16
Q

What is the aim of Total Quality Management (TQM)?

A

Zero defects

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17
Q

What are MUDA’s 7 wastes?

A
  • Transport (goods)
  • Excess inventory
  • Motion (people/equipment)
  • Waiting
  • Over-production
  • Over-processing
  • Defects
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18
Q

What is the definition of quality?

A

Conformance to specification

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19
Q

What components are included in the cost of quality?

A
  • Prevention
  • Appraisal
  • Failure
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20
Q

What is value chain analysis?

A

A description of the activities that take place in a business, relating them to an analysis of the competitive strength of the business

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21
Q

What are primary activities in the value chain?

A
  • Inbound
  • Operations
  • Outbound
  • Sales and marketing
  • After-sales
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22
Q

What are secondary activities in the value chain?

A
  • Procurement
  • Human resources
  • Information systems
  • Infrastructure
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23
Q

What is absorption costing?

A

Direct labour and materials attached directly to cost objects with indirect costs allocated to those objects

24
Q

What is standard costing?

A

Materials are given a fixed value for a period, and costs are recovered against actual consumption at standard cost

25
Q

What are the limitations of standard costing?

A
  • Future costs based on past experience
  • Risk of variable seasonal quality
  • Exposure to variable seasonal demand
26
Q

What is a value stream?

A

The sequence of processes needed to produce and deliver a product to the customer

27
Q

What is the 5 S approach in lean practices?

A
  • Sort
  • Set (in order)
  • Shine
  • Standardise
  • Sustain
28
Q

What is the impact of the Lean approach?

A
  • Frees up staff time
  • Reduces inventory levels
  • Shortens lead and cycle times
  • Reduces costs and leads to more efficient processes
  • Improves customer value and company performance
29
Q

Fill in the blank: Quality is defined by what the customer is prepared to pay for, and every part of the business must act in support of the _______.

A

quality objective

30
Q

True or False: The Lean system targets waste at all levels.

31
Q

What is the price of an Americano 16oz?

32
Q

What is the VAT number provided in the document?

A

884 2579 78

33
Q

What is the total payment amount for the second transaction?

34
Q

What is the subtotal for the fake Away Americano transaction?

35
Q

What is the variance for Decaf shots?

36
Q

What is the standard number of disposable cups?

37
Q

What is the actual number of disposable lids used?

38
Q

Fill in the blank: The more the output, the less fixed cost needs to be allocated to each _______.

A

sales unit

39
Q

What is the cost per unit when 1,000 units are produced?

40
Q

What is the profit per unit when 2,000 units are produced?

41
Q

True or False: Standard costing hides waste in overhead absorption rates.

42
Q

What does ABC stand for in costing?

A

Activity-Based Costing

43
Q

What is one limitation of standard costing?

A

Ignores customer-value measures

44
Q

List three sample activities in a coffee shop.

A
  • Stocking food counters
  • Making drinks
  • Serving food
45
Q

What does ABC focus on in terms of cost structures?

A

Major cost groups and changes which are quick to enact

46
Q

What are two advantages of ABC for Lean?

A
  • Breaks down processes into activities
  • Generates more realistic cost information
47
Q

Fill in the blank: ABC may classify some critical activities as _______.

A

non-value added

48
Q

What is a key question raised if ABC is not the answer?

A

Which costing system should be used with Lean and why?

49
Q

Who defined ABC as an approach to costing and monitoring activities?

50
Q

What does ABC assign costs based on?

A

Actual resource consumption

51
Q

What is one weakness of ABC for Lean?

A

Expensive to implement and maintain

52
Q

What is the standard fixed cost amount mentioned in the example?

53
Q

What is the total costs when 1,000 units are produced?

54
Q

What is the unit sales price in the example provided?

55
Q

What type of data does standard costing produce?

A

Late, aggregate data