5 Flashcards
Considerations for adopting cloud services
Whether or not the service model is appropriate for
the organisation’s needs
Can the cloud service scale to meet the
organisation’s future expansion plans
Whether or not change in security from
organisational to cloud data centre hosting has any
impact on legal or regulatory requirements
what is cloud readiness assessment
a process where you examine your applications and data to determine if they can be moved to the cloud
cloud readiness assessment process
Set up a pilot programme
Identify cloud service opportunities based on
business needs
Review results from pilot
Modify any technical and financial elements to
enable adoption
Role of IT department when choosing cloud services,
Advise on application lifecycle
Help to understand performance metrics
Help to understand the provider’s quality of service
Service Level Agreements (SLA)
A breakdown of services provided and excluded, and it should include:
Costs for services
• Duration of the agreement
• Responsibilities of the customer and the service
provider
• Availability and performance requirements
• Service monitoring and reporting
• Remediation and liability for service disruption
• Dispute resolution procedures
• A mechanism for reviewing and updating the SLA,
including a change control process
Cloud SLA should also include:
Data location
• Service multitenancy
Transparency (data breach notifications)
• Disaster process recovery notification
• Legal data release notification
• Data ownership
computer misuse act
unauthorised access to a computer material
official secrets act
legislation that provides for the protection of state secrets and official information,
