4B Flashcards
is an individual’s ability to successfully and deliberately mediate their
world or family members, workers, citizens, and lifelong learners.
Social literacy
the ability to build relationships in any social
environment.
Social intelligence
is the ability to recognize, understand and appropriately
express our emotions and feelings.
Emotional literacy
is a sub-topic of social psychology that focuses on how people
process, store, and apply information about other people and social situations
Social Cognition
One study found that children typically progress through five different theory of mind
abilities in a sequential, standard order.
Stages of Theory of Mind
is any competence facilitating interaction and communication with
others where social rules and relations are created, communicated, and changed
in verbal and nonverbal ways.
Social Skills
The process of learning these skills is
called
Socialization
skills involve choosing words carefully, clarifying statements
and reiterating complex conversations to verify information.
Good Communication
is the ability to have a visceral understanding of what another person is
going through.
The ability to have empathy
Having the ability to mediate disputes and resolve conflict among colleagues is an
important professional skill.
Conflict Resolution Skills
involves the ability to clarify a
specific dispute, listen in a non-judgmental manner to both perspectives and offer
suggestions for reaching an equitable compromise
Conflict Resolution skills
This ability can help keep peace in a workplace and maintain high customer
satisfaction levels. This trait is especially helpful for those working in managerial or
oversight capacities.
Conflict resolution skills
Patience is an exceptional people skill that is valuable in every profession. Patience
involves being able to maintain an even temper, to repeat and explain information as
necessary and to control anger in even the most trying situations.
The value of patience
Professional workplaces are made up of people from all walks of life. Having
tolerance and understanding for the differences of others is vital to long-term success.
Tolerance and Understanding
Distinct Advantages to Having Well Developed Social Skills
- More and Better Relationships.
- Better Communication.
- Greater Efficiency.
- Advancing Career Prospects.
- Increased Overall Happiness.
is a more modern concept and was only fully developed in the mid-1990s, by Daniel Goleman,
among others.
Emotional Intelligence
is the measure of an individual’s abilities to
recognize and manage their emotions, and the emotions of other people, both
individually and in groups.
Emotional intelligence
it encompasses emotional awareness, accurate self assessment and self-confidence.
Self awareness
is the skill of being aware of and
understanding emotions as they occur and as they evolve. It is wrong to think of
emotions as either positive or negative. Instead, think of them as appropriate or
inappropriate
Self awareness
includes self-control, trustworthiness,
conscientiousness, adaptability and innovation.
Self management
includes our personal drive to improve and achieve commitment to
our goals, initiative, or readiness to act on opportunities, and optimism and resilience.
Self motivation
are the skills people use to interact with other people. They
enable us to communicate appropriately and build stronger, more meaningful
relationships.
Interpersonal skills
encompass a wide range of relationship and interpersonal skills.
Social skills
13 Signs of High Emotional Intelligence
You think about feelings.
You pause
You strive to control your thoughts.
