474 Flashcards
What is a social chatbot?n
Programs that use natural language processes to mimic human emotion and responsiveness
What is anthropomorphism?
Attributing human traits, motivation, or emotions to non-human entities
What are the three factors that make anthropomorphism more likely?
- Elicited agent knowledge
- Effectance motivation
-sociality motivation
What are the findings in the study on face aliveness with dolls?
Animacy perception is categorial (does not happen gradually, it occurs in an either or fashion)
- The tipping point is more on the human side of the spectrum
- Most information is derived from the eyes
What are the two dimensions of mind perception?
-Agency (Capacity to plan and act)
-Experience (Capacity to sense and
Both increases our liking for non human entities.
What is the uncanny valley phenomenon? Why does this happen?
Non human entities that are almost but not quite human give us an eerie feeling.
Due to:
-Threat to our uniqueness
-Difficulty to categorize
-Violates expectancies —> has agency but doesn’t have experience
What are the 3 components of empathy?
-Cold component: cognitive perspective taking = being able to recognize their emotions
-Hot component: affective sharing = feeling what they feel
-Warm component: empathetic concern =wanting to help and care for them
What are parasocial relationships? What increases the likelihood of this happening
Connections with people that aren’t real or that we don’t know I.e. tv characters or celebrities
Happens when one’s social connections aren’t met (lonely)
What findings suggest loneliness increases likelihood of anthropomorphism?
When ps report high levels of loneliness and social disconnection the doll face appears alive earlier in the spectrum
Lonely ps more likely to anthropomorphize gadgets
Reminding ps of close other decreases anthropomorphism
Anxious attachment predicts anthropomorphism more than loneliness
What are the findings of the study comparing messages written by humans vs AI
AI responses elicited more positive reactions —> had greater empathetic accuracy and emotional support than humans
Ps devaluation messages if they believed it was written by AI
Most Liked: written by AI, perceived as human
Least liked: written by human, perceived as AI
How does Replika compare to FTF interactions or human texts?
Higher liking and responsiveness for human interaction with more liking for FTF
All 3 conditions had same levels of positive emotionality following interaction
Suggests Replika is moderatively enjoyable but may lack key component found in humans
