4.3.7 Managment of Change Flashcards
What are the changes likely to cause stress and worry?
-Fear of change organisational structure/location:
New premises may not be in original location causing problems with journey to work
-Fear of redundancy/job losses:
Less staff are often needed to do the same amount of work once computers are introduced; a new system may replace staff who performed manual processes e.g. filing.
-Fear of retaining/ having to learn new skills:
Older staff may be stressed by appearing to look stupid/incompetent in front of younger staff who already have the skills.
-Change in internal procedures:
May make staff take on extra responsibilities for no extra money
-Fear in reduction of status and job satisfaction:
MIS’s mean that fewer middle managers are needed so department heads may lose power.
What can be done to reduce stress/worry?
-Appropriate training/retraining:
To ensure all staff understand the new system and are not wondering what to do.
-Involvement in the development of the new system:
So that the staff can have a system which is straight forward to use
-Opportunity to learn new skills:
Enable staff to improve their job prospects.
-Explanation of the advantages:
So staff can see how they will benefit by making the job easier/more interesting/ answer any queries.
-Spell out the implications of the new system (meetings):
To help stop rumours which give people stress.
