4.1 - organisational structure Flashcards

1
Q

organisation structure

A

the way a business arranges itself to carry its activities effectively

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2
Q

levels of hierarchy

A

layers of authority in business

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3
Q

chain of command

A

communication of progress in achieving the target will go up the hierarchy from employees

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4
Q

delayering

A

the removal of one or more levels of hierarchy form a businesses organisational structure

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5
Q

delegation

A

passing down of authority to more junior employees

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6
Q

why does delayering happen?

A

reduce cost

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7
Q

what is flat organisational structure?

A

wide span of control = fewer layers - managers or team leaders may have many employees to supervise

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8
Q

what is tall organisational structure?

A

narrow span of control = more layers - gives managers etc. small number of employees to supervise

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9
Q

downward management style

A

communication goes from senior to junior employees

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10
Q

upward management style

A

communication goes from junior to senior employees

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11
Q

horizontal management style

A

communication between employees on the same level

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12
Q

things in flat structure -3

A
  • down and upwards communication is easier
  • fewer meetings
  • more difficult horizontal com.
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13
Q

things in tall structure -2

A
  • problems with passing messages between layers
  • effective com. with smaller span
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14
Q

decentralisation

A

employees in all areas take decisions

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15
Q

centralisation

A

small number of senior managers take all the important decisions

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16
Q

advantages of decentralisation -3

A
  • can reduce pressure on senior managers
  • can be motivated by giving more power
  • better/faster decisions can be made
17
Q

drawbacks of decentralisation -3

A
  • all employees HAVE to understand aims and goals
  • training may be needed
  • good comm. is needed