4.1 Communication Skills

Question 1

What are Interpersonal Skills

Answer 1

This would be the persons eye contact and body language, basically the way they move stand.

Question 2

What are Questioning Techniques

Answer 2

When you would ask certain question. For example if you are a web designer you would have to have good questioning skills to see what the client wants.

Question 3

What is Verbal Communication

Answer 3

A verbal communication is when you are talking and speaking too people through the phone, meetings and even group descussions.

Question 4

What is Written

Answer 4

This when you write reports, letters, emails sand even social media.

Question 5

What is Non-vebal

Answer 5

When you don’t speak at all and you are using a different way to communicate such as your body language and also sign language.

Question 6

What are Barriers to Communication

Answer 6

For example distractions, language difficultie, speech inpederment, noice and also lack of consentration.

Question 7

Appropriate use of Language

Answer 7

When talking to your employer, colluges or any other person who is important you would use formal language.
When talking to friends + family or just normally to anyone you would talk informal.