4.1 - Asset Management

Question 1

Asset management

Answer 1

• A record of every asset
  – Laptops, desktops, servers, routers, switches, cables,
  fiber modules, tablets, etc.
• Associate a support ticket with a device make and model
  – Can be more detailed than a user’s description
• Financial records, audits, depreciation
  – Make/model, configuration, purchase date, location,
  etc.
• Add an asset tag
  – Barcode, RFID, visible tracking number,
  organization name

Question 2

Asset database

Answer 2

• A central asset tracking system
  – Used by different parts of the organization
• Assigned users
  – Associate a person with an asset
  – Useful for tracking a system
• Warranty
  – A different process if out of warranty
• Licensing
  – Software costs
  – Ongoing renewal deadlines

Question 3

Procurement life cycle

Answer 3

• The purchasing process
  – Multi-step process for requesting and obtaining
  goods and services
• Start with a request from the user
  – Usually includes budgeting information and formal
  approvals
• Negotiate with suppliers
  – Terms and conditions
  – Purchase, invoice, and payment
  – The money part