4. Human Resources Flashcards
1
Q
Recruitment
A
The process of attracting, selecting, and appointing suitable candidates for a job.
2
Q
Motivation
A
The factors that encourage employees to perform effectively.
3
Q
Training
A
Activities designed to improve the skills, knowledge, and abilities of employees.
4
Q
Organizational Structure
A
The way in which a business is arranged to carry out its activities.
5
Q
Hierarchy
A
The levels of management and authority in a business.
6
Q
Span of Control
A
The number of employees managed by one manager.
7
Q
Give the formula for:
Labour Turnover (%)
A
(Number of Staff Leaving ÷ Average Number of Staff) × 100
8
Q
Give the formula for:
Absenteeism (%)
A
(Number of Staff Absences ÷ Total Number of Working Days) × 100
