4. Comunication methods Flashcards

1
Q

What is VoIP Communcation?

A

Voice over Internet Protocol is where people use an Internet connection to make a telephone call, where the data is sent as packets rather than using the conventional phone network.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is VoIP Business Application?

A

There is a range of VoIP hardware and software available to allow users to make telephone calls using Internet Protocol; there are several benefits and limitations of using these techniques.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is VoIP?

A

VoIP or Voice over Internet Protocol is where people use an Internet connection to make a telephone call.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Name 3 communication methods VoIP can be used for

A
  1. VoIP telephones
  2. Mobile phones
  3. Computer-based VoIP
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the two types of Telephone transmission?

A
  1. Circuit switching

2. Packet switching

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

How does Facebook use VoIP communication?

A

for sending voice and video calls from its messenger application through mobile devices.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is PBX (Private Branch Exchange)?

A

PBX allows the office staff to make external phone calls via shared lines and to communicate internally with each other.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is VoIP gateway?

A

This gateway device is used to transmit and receive voice communication using Internet Protocol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is Softphone?

A

Softphones are software applications that are used for making VoIP calls from a computer or mobile device.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the four advantages of using VoIP ?

A
  1. Lower call costs
  2. Phone line installation
  3. Security
  4. Mobility
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the four disadvantages of using VoIP ?

A
  1. Broadband connection dependence
  2. Can be poor due to time delays
  3. Can be affected by jitter
  4. Data packet loss
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is Short message service (SMS)?

A

Normally known as texting or text messaging.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is Instant messaging?

A

Where two or more people can be involved in text-based Internet conversation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is Intranet?

A

An intranet is a computer network that uses Internet protocol to share information within an organisation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly