4 - Business objectives Flashcards

1
Q

Define business objective

A

a stated measurable target that a business plans to achieve

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2
Q

Define corporate social responsibility

A

when businesses consider the interests of society by taking responsibility for the impact of their decisions and activities on customers, employees, communities and the environment

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3
Q

Define pressure groups

A

organisations created by people with a common interest or aim, who put pressure on businesses and governments to change policies so that an objective is reached

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4
Q

Define triple bottom line

A

three objectives of social enterprise: economic, social and environmental

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5
Q

Define SMART objectives

A

aims that are specific, measureable, achievable, realistic an time - limited

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6
Q

Define business aim

A

a long-term goal that a business hopes to achieve

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7
Q

Define mission statement

A

brief statement of the business’s core aims, phrased in a way to motivate employees and to stimulate interest from outside groups

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8
Q

Define annual report

A

a document that gives details of a companys activites over the year; including its financial accounts

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9
Q

Define business strategy

A

a long-term plan of action for a buiness, designed to achieve a particular objective

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10
Q

Define tactic

A

a shot-term action as part of an overall strategy

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11
Q

Define target

A

a short-term goal that must be reached before an overall objective can be achieved

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12
Q

Define budget

A

a detailed financial plan for the future

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13
Q

Define ethical code (code of conduct)

A

a document detailing a company’s rules and guidelines in staff behaviour that must be followed by all employees

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