(4, 2) - Technology and Relationship Assessment Flashcards
What effect has the improving of IT systems available at lower cost on businesses?
Independence - systems support single aspects of a particular functions activity
Dependence - systems became function wide. They need data from each other but aren’t integrated.
Business Integration - procurement systems are integrated with other organisational systems e.g. planning, accounts and materials (MRP)
Supply Chain Integration - procurement facilitates information sharing, planning and co-ordination throughout the supply chain.
Which parts of the procurement cycle do E-sourcing systems support and which parts do E-procurement systems support?
E-sourcing includes: Supply Market Research, Specification, Request for Quotation, Evaluation / Negotiation, Contract
E-procurement includes: Requisition, Authorisation, Order/Call-Off, Receive, Payment
Integrated e-procurement is also known as P2P.
What tools are available to support e-sourcing?
E-Catalogue: suppliers exhibit their products in electronic catalogues, available online
E-Marketplace: typical elements include a sellers portal, e-catalogue, a search engine, shopping cart and payment gateway
E-Tendering: electronic version of paper based system
E-Auction: reverse auction posted online with sellers offering lowest price
Online Supplier Evaluation Data: vendor database systems, customer feedback, third party reports, benchmarking reports
What are the 3 main functions of e-marketplaces?
- buyers can find and sellers can promote products
- facilitate e-commerce such as online ordering and payment
- they create a framework for legal conduct of transactions
E-Tendering systems aim to replicate the paper based sealed bid tender system. What 4 elements might be on an E-tendering system?
Expression of Interest
PreQualification Questionnaire
Invitation to Tender
Submissions
What was an issue with electronic contracting which has since been resolved?
Typically in most law a contract requires an inked signature on paper to be legally binding (Not the case in english law). The International Chamber of Commerce has tried to bring common sense to the area by making electronic signatures legally binding.
What are the advantages and disadvantages of cloud computing networks?
Advantages
Providers benefit from economies of scale
Organisations can avoid upfront infrastructure costs
Can increase focus on projects that differentiate their business need
Disadvantages
System reliability
Security risks
Costs may not be as controllable as an in-house system
Legal issues
How can relationship assessment be used to assist supplier development?
Joint performance appraisal (JPA) systems
Relationship assessment methodologies
Balanced scorecards
What benefits does JPA (Joint performance assessment) have for the buyer and for the supplier?
B - Better relationship with supplier which offers enhanced security of supply and improved quality delivery
B - Identifies cost saving opportunities by removal of waste
S - Enjoys greater understanding of the buyers business
S - Enables forward planning to simplify commercial administration
S - Identify opportunities to remove wasteful activities from the supply process
Supplier preferencing can be used to asses the quality of supplier relationships. What topics might this cover?
Range and ease of contact points
Clarity of customer requirements and objectives
Adequacy of specifications
Availability of information and sharing of future plans
Attitudes to innovation (Including proposals from supplier)
Effectiveness of problem solving
Perceptions of relationship
Administration and speed of payment
What is the balanced scorecard approach to corporate supply chain?
It considers the following 4 areas: Financial Customer Internal Learning & Growth It introduces objectives and measures, identifying critical and success factors. The aim is to draw away from the narrow focus of financial kpis.
